Symantec Zero Trust Network Access (ZTNA) vs Zscaler Zero Trust Exchange Platform comparison

Broadcom and Zscaler are both solutions in the ZTNA as a Service category. Broadcom is ranked #20 with an average rating of 7.0, while Zscaler is ranked #1 with an average rating of 8.4. Additionally, 98% of Zscaler users are willing to recommend the solution.

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Executive SummaryUpdated on Oct 7, 2024

Symantec Zero Trust Network Access and Zscaler Zero Trust Exchange Platform are leading solutions competing in the secure network access category. Zscaler seems to have the upper hand due to its superior features, despite Symantec's competitive pricing and support.

Features: Symantec Zero Trust Network Access integrates well with other systems and offers robust access controls while providing reliable data protection. Zscaler offers comprehensive security features, seamless scalability, and advanced risk assessment tools, making it more aligned with user needs for enhanced security.

Room for Improvement: Symantec could benefit from enhanced threat detection, more robust reporting capabilities, and streamlined user management options. Zscaler users would like to see improvements in customization, user interface intuitiveness, and integration flexibility. Both products address distinct user priorities.

Ease of Deployment and Customer Service: Symantec offers a straightforward deployment process but can improve in response time for customer service. Zscaler has efficient setup procedures and a responsive support team.

Pricing and ROI: Symantec is favored for its cost-effectiveness and providing solid returns on investment. Zscaler, priced as a premium option, justifies its cost through advanced features and promises higher ROI, appealing to users prioritizing long-term value.

To learn more, read our detailed ZTNA as a Service Report (Updated: December 2024).

Buyer's Guide

ZTNA as a Service

December 2024

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Categories and Ranking

iboss

Featured Reviews

Jack Hamm

Vice President of Security and Engineering at a retailer with 10,001+ employees

We experienced benefits immediately but the report generation is lagging

iboss excels on the networking side but lags slightly behind competitors like Zscaler and Netskope in terms of security feature parity. I'd like to see them accelerate development on the security side, particularly around data loss prevention. Using iboss for DLP instead of traditional endpoint solutions is preferable, but its current feature set requires some clunky workarounds. I'd also like to see better integration of DLP into the platform. Additionally, while it's improving, reporting can be slow at times. This is problematic when generating reports for executives who expect them immediately. I'd like to see further improvements in reporting speed and efficiency.

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cto543714

CTO at a tech services company with 11-50 employees

Restricts access to applications but improvement is needed in integrations

Over the last year, I have been working with customers because it's changing and maturing. These things are rolled out in segments and chunks, not all at once. Additional internal work is often required to make it functional, such as properly configuring the active directory. This internal work can take up to three months. The process varies, and implementing Symantec ZTNA quickly is not realistic. I wouldn't recommend the tool to non-core customers because you won't get the support you need. I'd rate Symantec ZTNA a seven on a scale of one to ten. They're still integrating different pieces into their solution. The challenge with ZTNA is that different companies implement it slightly differently, with some features present in one product but missing in another. ZTNA is a tricky acronym that companies use, but when you look closely, you find that each vendor might only have some of the expected features.

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Vikram Srirama.

Deputy General Manager at Sagility

A VPN alternative that delivers a zero trust model

The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions. Specifically, they could improve pricing by offering customizable packages that cater to each customer's specific needs. Connectivity to voice-over IP (VoIP) solutions, both private and VoIP, is scheduled to be included in the upcoming week.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support is pretty sharp and very responsive."

"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."

"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."

"Our primary use case for this product is DLP,"

"Content filtering is the most useful feature of iboss."

"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."

"Granular setup, which was able to set different levels of filters using the OUs in the AD."

"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."

More iboss pros

"The most valuable feature of this product is restricting and controlling what people have access to. If I want a contractor to connect to my network, I can give them access to only the specific things they need without giving them full VPN access to my entire network. That's the main benefit everyone gets from it. The value depends on how many users and applications you have and what you want to share."

"The ZPA is a unique feature which offers VPN along with all the additional security needed."

"Zscaler CASB's latency and architecture are excellent."

"The most valuable aspect of Zscaler Cloud DLP is its automatic DLP feature."

"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."

"Its impressive scalability allows the combination of multiple dictionaries and using them as one engine, resulting in narrower data loss gaps."

"It is a very scalable solution. Scalability-wise, I rate the solution a ten out of ten."

"It is a stable solution."

"The most valuable features of Zscaler SASE include web filtering, application control, and the private access configuration."

More Zscaler Zero Trust Exchange Platform pros

Cons

"Their on-premise hardware's network interface is capped at one gigabit, which is sort of a problem. If you stand a filter up where all traffic flows through that, according to them, in order to go above a gigabit, you have to have multiple devices, which in today's IT seems a little bit silly. They could easily put in an SFP port into their device that could accommodate 10 gigs or at least offer a box."

"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."

"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."

"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."

"Sometimes, obviously, there are bugs."

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."

"Sometimes the agent stops working in iboss, and we have to reinstall the agent."

More iboss cons

"For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled together on the back end. Sometimes, the integrations work well; sometimes, they don't. For example, if you want to use two-factor authentication, you need to integrate that into the solution. Or if you want to accept protocols other than web coming to your secure gateway, that's another integration. Supporting different devices like Macs, Samsung phones, or iPhones also requires more integrations. Ensuring all these integrations work properly is an ongoing process and a moving target."

"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."

"There is some issue while accessing the portal. It takes too long."

"The interface needs a bit of work."

"There are some performance issues with the solution once the module addition begins"

"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."

"An area for improvement would be the ease of configuration."

"The area that requires improvement is their support. The current support is lacking."

"SCMP support would be one of the biggest improvements in my opinion. More speed improvements are also required."

More Zscaler Zero Trust Exchange Platform cons

Pricing and Cost Advice

"We have not priced the solution recently, but they were competitive with other vendors in the past."

"It is probably in line with other solutions, but I do not deal with the financial side."

"The overall pricing for iboss is very competitive and transparent."

"It is expensive compared to one of its competitors."

"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."

"Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays the full MSRP. Typically, you negotiate and work with them on the pricing."

"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."

"There is definitely an ROI."

"The pricing is quite high, especially when it comes to the gateway."

"Zscaler Private Access is extremely expensive."

"The product is a little more expensive than other tools."

"In the long run, cloud services are not inherently costly."

"As per industry leads, Zscaler CASB is an expensive solution."

"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."

More Zscaler Zero Trust Exchange Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

12%

Manufacturing Company

Government

No data available

Computer Software Company

15%

Financial Services Firm

13%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about iboss?

Content filtering is the most useful feature of iboss.

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What needs improvement with iboss?

I have the same complaint about them that I have about other software companies. Sometimes when you call in support, ...

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What is your primary use case for iboss?

We are a PreK-12 public school district, and we use iboss to filter internet content for our students at home and sta...

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What is your experience regarding pricing and costs for Symantec Zero Trust Network Access (ZTNA)?

Pricing varies depending on the situation. In competitive situations, it's usually priced competitively. Nobody pays ...

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What needs improvement with Symantec Zero Trust Network Access (ZTNA)?

For areas of improvement, the main issue is with integrations. The Symantec ZTNA comprises many products cobbled toge...

See all answers

What is your primary use case for Symantec Zero Trust Network Access (ZTNA)?

The solution helps to allow access only to what is explicitly needed. This means restricting access to specific appli...

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What is the better solution - Prisma Access or Zscaler Private Access?

We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...

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What do you like most about Zscaler SASE?

The most valuable features of Zscaler Private Access are reliability, scalability, and availability.

See all answers

What is your experience regarding pricing and costs for Zscaler SASE?

Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...

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Comparisons

Zscaler Internet Access vs iboss

Compared 17% of the time

Cisco Umbrella vs iboss

Compared 16% of the time

Prisma Access by Palo Alto Networks vs iboss

Compared 10% of the time

Netskope vs iboss

Compared 9% of the time

Cloudflare One vs iboss

Compared 9% of the time

More iboss Competitors

Microsoft Entra ID vs Symantec Zero Trust Network Access (ZTNA)

Compared 27% of the time

F5 BIG-IP Access Policy Manager (APM) vs Symantec Zero Trust Network Access (ZTNA)

Compared 22% of the time

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Microsoft Purview Data Loss Prevention vs Zscaler Zero Trust Exchange Platform

Compared 10% of the time

Prisma Access by Palo Alto Networks vs Zscaler Zero Trust Exchange Platform

Compared 9% of the time

Cato SASE Cloud Platform vs Zscaler Zero Trust Exchange Platform

Compared 8% of the time

Axis Security vs Zscaler Zero Trust Exchange Platform

Compared 6% of the time

Wiz vs Zscaler Zero Trust Exchange Platform

Compared 5% of the time

More Zscaler Zero Trust Exchange Platform Competitors

Product Reports

Buyer's Guide

iboss

December 2024

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Buyer's Guide

Access Management

December 2024

Symantec Zero Trust Network Access (ZTNA) report

Download Symantec Zero Trust Network Access (ZTNA) product report

Buyer's Guide

Zscaler Zero Trust Exchange Platform

November 2024

Zscaler Zero Trust Exchange Platform report

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Also Known As

iBoss Cloud Platform

Symantec Secure Access Cloud, Luminate.io, Luminate

Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control

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iboss

Broadcom

Zscaler

Overview

iboss offers a comprehensive security platform designed for diverse use cases such as web filtering, data loss protection, corporate proxy services, and URL filtering.

iboss integrates advanced features to address dynamic security needs, leveraging its strength in SASE, ZTNA, AI initiatives, and cloud integration, while ensuring seamless operations for remote work. It excels in historical forensics, malware protection, and flexible cloud deployments. Users benefit from comprehensive traffic scanning, robust malware detection, and PaaS capabilities that reduce hardware management. An intuitive admin console ensures efficient management with content filtering and low false positives. SSL decryption enhances security, while DLP protects data in AI conversations. Deployment is rapid and scalable, allowing effortless integration with emerging technologies.

What features does iboss offer?

Granular Web Filtering: Provides precise control over web content access.
Traffic Scanning: Monitors data through multiple ports for security breaches.
Malware Detection: Ensures superior protection against malware threats.
PaaS Capabilities: Eliminates need for hardware management.
SSL Decryption: Enhances data protection by decrypting secure connections.
DLP Capabilities: Safeguards data during AI interactions.

What benefits and ROI should users consider?

Scalability: Adapts quickly to growing demands and emerging tech integration.
Rapid Deployment: Reduces time to implement security measures.
User-Friendly Admin Console: Facilitates efficient operations management.
Low False Positives: Increases accuracy of threat detection systems.

iboss finds significant application in sectors such as education, where web filtering for K-12 is crucial, and in corporate environments requiring robust proxy services and URL filtering for network security. Its adaptability is essential in scenarios demanding flexible, decentralized security frameworks, particularly for remote work setups.

Symantec Zero Trust Network Access (ZTNA), revolutionizes remote access security for enterprise applications. By replacing traditional VPNs with secure, temporary connections solely to required applications, it significantly reduces the attack surface, mitigating the risk of data breaches. Whether accessing cloud-based or on-premises applications, Symantec Zero Trust Network Access (ZTNA) ensures robust security through continuous authentication and authorization, adhering to the Zero Trust principle of "never trust, always verify." This solution not only enhances security by reducing unauthorized access but also simplifies access for users while offering scalability and cost savings by eliminating the need for complex hardware and software. Tailored for organizations with remote workforces, cloud-based applications, and stringent data security concerns, Symantec Zero Trust Network Access (ZTNA) stands as an efficient and scalable access control solution among its competitors.

Zscaler Zero Trust Exchange Platform acts as a VPN alternative for secure remote access, cloud protection, and zero-trust strategies. It enables secure data transmission, supports remote work, and enhances compliance through a cloud-based architecture, offering improved performance and simplified management.

Designed for organizations seeking secure application access and robust data protection, Zscaler Zero Trust Exchange Platform delivers a comprehensive solution through seamless VPN connectivity, data loss prevention, and SSL inspection. Its cloud integration ensures scalability and reliability, while its interface provides intuitive management. Companies benefit from automatic secure access, minimizing constant authentication needs, and safeguarding sensitive data. The platform allows easy deployment and integration with diverse identity providers, granting granular control for access and application segmentation. Despite powerful capabilities, enhancements are needed in speed, bandwidth, and legacy support, with users noting interface and configuration challenges.

What are the key features of Zscaler Zero Trust Exchange Platform?

Seamless VPN Connectivity: Provides automatic secure access without repetitive authentication.
Strong Security Measures: Offers DLP and SSL inspection for data protection.
Cloud Integration: Ensures scalability and performance optimization.
Granular Access Control: Manages access with application-specific segmentation.

What benefits should companies look for in reviews when evaluating this platform?

Performance: Enhanced connectivity and reduced latency.
Data Protection: Comprehensive DLP and encryption capabilities.
Scalability: Efficient handling of growing organizational demands.
Ease of Deployment: Quick setup and integration with IDPs.

In specific industries, Zscaler Zero Trust Exchange has been implemented to enhance security protocols in fields like finance and healthcare. By prioritizing data protection and compliance, it assists companies in safely managing sensitive information and meeting regulatory requirements. Organizations leverage its features to ensure secure operations across remote and cloud environments, adapting to industry-specific needs with customizable access and security controls.

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.

NEX, AIG, Fiverr, Upwork

Siemens, AutoNation, GE, NOV

Find out what your peers are saying about Zscaler, Palo Alto Networks, Cloudflare and others in ZTNA as a Service. Updated: December 2024.

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