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CyberArk Identity vs Thales Authenticators comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authentication Systems
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Identity Management (IM) (11th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
Thales Authenticators
Ranking in Authentication Systems
17th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Authentication Systems category, the mindshare of CyberArk Identity is 1.7%, up from 1.0% compared to the previous year. The mindshare of Thales Authenticators is 2.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Gustavo Merighi - PeerSpot reviewer
Has an easy-to-use management interface and a straightforward initial setup process
Our primary use cases include multifactor authentication for VPN connections and access to security tools like jump servers and firewalls. We also use it to enhance security measures in an enterprise environment The most valuable feature is the YAML 2.0 integration. It has an easy-to-use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"The initial setup of CyberArk Identity was straightforward."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"CyberArk Identity is a mature product."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"One valuable feature is Thales' ability to provide off-site tokens."
"We use this solution to log into virtual machines like VMware and VMware Horizon."
"The technical support services are good."
"Scalable and stable."
"The most valuable feature of SafeNet Authentication Manager is authentication."
"I like how the solution allows me to support different types of hardware tokens and integrate with OTP."
 

Cons

"To enhance the product, they can consider improving the user interface of the software and possibly the customer support team."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"Integration or deployment is extremely difficult for CyberArk Identity."
"The solution could be easier to use and I found it to be very complex involving many steps."
"We would like to see an improvement in the ability to manage mobile devices."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"We faced issues due to slow ticket responses, which improved over time."
"The stability could improve."
"The solution should allow for support of multi-tenant architecture."
"Lacks integration with other platforms."
"The product could be improved by adding more features for sending tokens via SMS or phone calls."
"The problem with SafeNet is that it's not integrated with Microsoft 365."
 

Pricing and Cost Advice

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The pricing of CyberArk Identity is competitive."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"CyberArk Identity is an expensive solution."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"There is an annual licensing fee."
"Thales is more expensive than its competitors."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
14%
Computer Software Company
12%
Government
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing point is very good. I compared it with other products, and it does not require a heavy investment.
What needs improvement with CyberArk Identity?
It does not have global market penetration, and sometimes, there are support issues. CyberArk Identity can definitely improve on the IAM rules when I create them. The stability can also be better.
What needs improvement with Thales Authenticators?
Currently, the solution fulfills our requirements. We are very satisfied with its features, and do not have any specific ideas for improvement right now. Perhaps, in the future, three-factor authen...
What is your primary use case for Thales Authenticators?
Our employees, whether working on-site or remotely, use Thales Authenticators for two-factor authentication to log in to their laptops or PCs. This is our primary use case.
What advice do you have for others considering Thales Authenticators?
From our past years of experience, the solution is very smooth, and we have had a good experience with it. We would definitely recommend Thales to others for its reliability and features. I'd rate ...
 

Also Known As

Idaptive
Gemalto Ezio, Ezio, Gemalto Authenticators, SafeNet Authentication Manager
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Standard Chartered Bank (SCB)
Find out what your peers are saying about CyberArk Identity vs. Thales Authenticators and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.