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CyberArk Privileged Access Manager vs SolarWinds Passportal comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Number of Reviews
193
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (3rd), Operational Technology (OT) Security (3rd)
SolarWinds Passportal
Ranking in Enterprise Password Managers
25th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

SatishIyer - PeerSpot reviewer
Jun 21, 2022
Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK
When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time. PTA is essentially the monitoring interface of the broker (e.g. Privileged Access Management, the Vault, CPM, PSM, etc.), and it's where you can capture your broker bypass and perform related actions. For this reason, we thought that this kind of mapping would be required, but CyberArk informed us that they did not have the capability we had in mind with regard to MITRE ATT&CK. I am not sure what the situation is now, but it would definitely help to have that kind of alignment with one of the more well-known frameworks like MITRE. For CyberArk as a vendor, it would also help them to clearly spell out in which areas they have full functionality and in which ares they have partial or none. Of course, it also greatly benefits the customers when they're evaluating the product.
JW
Nov 18, 2021
With its extension, I can quickly access login information without opening a new browser window
Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else. I can only remember one or two outages with IT Glue. With Passportal, it gets frustrating when you need to reset a password for a client, and you have to put their global admin address in there because what you're doing requires admin privileges. But you can't get in there because Passportal isn't working, and the password might be a 48-character password. If it's down for five minutes, 10 minutes, 20 minutes — that's too long. It's a real inconvenience. It doesn't happen all the time, but I've been at this job two months, and it's probably happened three or four times. I don't like this. I'm used to having it right at my fingertips. I need access now. With the influx of tickets coming in and time management, it needs to be like that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps our customers in their software requirement imports."
"Thus far I can say technical support is excellent. We haven't had any issues or difficulties."
"The most valuable feature is the ability to delegate access to admins when they need it."
"Securely protects our TAP/NUID and privileged access accounts within the company."
"It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"The accounts are maintained automatically. Hence, resource and administration costs are less."
"The interface is very simple to use."
"CyberArk Privileged Access Manager is stable."
"I like Passportal's extensions. You can click the particular company you want and go through all the passwords and usernames associated with that company or the specific webpage you're on or their server or whatever. It's a whole lot faster."
"Passportal is very stable."
 

Cons

"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"I would like easier integrations for creating an online dashboard that executives would look at or are able to run reports from the tool."
"What needs to be improved in CyberArk Enterprise Password Vault is their customer support, particularly in terms of responsiveness, willingness to help, and being more understanding. The initial setup and upgrade process for the solution is complex and can only be done by CyberArk, so this is another area for improvement."
"Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed."
"The price is high compared to Azure Key Vault. It's the most expensive solution."
"Over the past seven years, I have seen a lot of ups and downs with the product."
"The solution is too big and complex for any businesses that are small or medium-sized. They should offer a more compact version or make a solution better suited to smaller businesses."
"It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile."
"It goes down a little too often for me to recommend it to somebody else."
"In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."
 

Pricing and Cost Advice

"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"It is in line with its competitors, but all such solutions cost too much money."
"If you are looking at implementing this solution, buy the training and go to it."
"In comparison to other products on the market, CyberArk is a more costly product."
"Licensing fees are paid on a yearly basis."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"The price of CyberArk Privileged Access Manager could be less expensive."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"We pay the license fee monthly and the price is reasonable."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
CyberArk Privileged Access Manager comes at a high cost. But the solution is worth its price.
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically
Find out what your peers are saying about CyberArk Privileged Access Manager vs. SolarWinds Passportal and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.