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CylanceOPTICS vs Microsoft Defender for Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
CylanceOPTICS' customer support is praised for higher tier expertise, though initial support can be lacking and ticket escalation problematic.
Sentiment score
7.3
Microsoft Defender for Endpoint support varies in responsiveness and effectiveness, with premium plans offering quicker service and better solutions.
 

Room For Improvement

Sentiment score
1.5
CylanceOPTICS requires better automation, machine learning, faster response, fewer false positives, scalability, reporting, alerting, user-behavior analytics, setup, and support.
Sentiment score
5.0
Microsoft Defender for Endpoint faces UI complexity, sluggish updates, high resources, poor integration, and slow support affecting efficiency.
 

Scalability Issues

Sentiment score
3.4
Most organizations find CylanceOPTICS scalable, but opinions vary, especially among larger enterprises and regarding threat detection performance.
Sentiment score
8.1
Microsoft Defender for Endpoint offers scalable cloud-based security, though some users desire improved dashboard and management features.
 

Stability Issues

No sentiment score available
Users rate CylanceOPTICS highly for stability and reliability, noting integration strengths but some compatibility issues with SentinelOne.
Sentiment score
8.1
Microsoft Defender for Endpoint is stable, resource-efficient, reliable, though occasional bugs and configuration challenges exist, especially on non-Windows systems.
 

Valuable Features

No sentiment score available
CylanceOPTICS provides advanced AI threat response, proactive detection, auto-containment, and is lightweight, trusted, and easy to use.
Sentiment score
8.1
Microsoft Defender for Endpoint excels in integration, threat detection, user-friendly design, and automation, enhancing security and efficiency.
 

Setup Cost

No sentiment score available
Sentiment score
7.0
Enterprise users find Microsoft Defender's pricing varies, with cost-effectiveness in bundles but sometimes higher costs for specific features.
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
38th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Microsoft Defender for Endp...
Ranking in Endpoint Detection and Response (EDR)
2nd
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
186
Ranking in other categories
Endpoint Protection Platform (EPP) (1st), Advanced Threat Protection (ATP) (2nd), Anti-Malware Tools (1st), Microsoft Security Suite (6th)
 

Mindshare comparison

As of November 2024, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of Microsoft Defender for Endpoint is 13.1%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
Sudhen Swami - PeerSpot reviewer
Easy to update with good protection and a useful cloud portal
We've mainly used it for endpoints. However, we've also used it for DLP as well. We're also in the process of implementing it for cloud and identity as well. However, it's very good for endpoints, and that's our main focus. The malware protection is good. The visibility it provides is very useful. We can combine visibility with wider security features and alerts around malware, misconfiguration, or any other kinds of threats. The cloud portal is quite good. From there, we are able to see alerts and have colleagues review issues and monitor to see if any patterns arise. It's serving us quite well overall. It allows us to look at other items, like application and browser control. It helps us prioritize threats. We have a process in place now where we can review issues and remediate them effectively. We have been able to integrate a variety of Microsoft security products together. We use Azure AD, for example, and we've begun to implement DLP, among other items. We're looking at labeling and tagging and will expand into that soon. Defender has more stringent system requirements than, for example, Check Point. So when we implemented the Check Point Endpoint agent, that solution didn't mind what version of Windows you were using. When we moved to Defender, Defender had certain system prerequisites that had to be met. So we had to make sure that we're on a minimum version of Windows when we're utilizing Office, and Office has to be a particular version as well. It has more stringent system requirements that have to be met before you can implement it. It works natively together with other Microsoft solutions. Once you get more and more of those different components across the environment, then you start to get better visibility. So, rather than having lots of different solutions, you have fewer solutions and a single vendor solution. That way, you start getting into a position where you get better visibility and integration as well. The standardization is good. It's important. It's helping me with monitoring and learning. Updates and upgrades are quite smooth and seamless. Defender helps us automate routine tasks. Quite a lot of Microsoft is straightforward for us now. Previously, we didn't have enough resources and were unable to look at the alerts. Having this in place makes things a lot more straightforward for us. We have both the technology and the people in place now, alongside the process. We do see the benefits in that, and that's why we're continuing our adoption across the estate in terms of client and server as well. It's helping us avoid looking at multiple dashboards and centralized monitoring. We're not fully there yet. We're getting there. While we haven't witnessed time saving yet, once it's fully deployed, it will. By then, we'll have standardized processes across a single solution. We have saved money, however, as we continue to reduce non-Mircosft systems. Since we won't be using various competing technologies, we can save on licensing costs. We've likely so far saved 15%. While it's hard to estimate exactly how much, the solution has helped us decrease time to detection and time to respond.
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Financial Services Firm
14%
Computer Software Company
12%
Government
8%
Educational Organization
26%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
 

Also Known As

No data available
Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
Petrofrac, Metro CSG, Christus Health
Find out what your peers are saying about CylanceOPTICS vs. Microsoft Defender for Endpoint and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.