CylanceOPTICS is easy to use.
The product's technical support is slow.
I have been using the product for three years.
CylanceOPTICS is easy to use.
I rate the solution a nine out of ten.
Rapid7 InsightIDR and CylanceOPTICS are two prominent cybersecurity solutions. CylanceOPTICS seems to have the upper hand due to its advanced feature set, despite higher pricing.
Features: Rapid7 InsightIDR integrates smoothly with other tools, provides real-time alerts, and delivers comprehensive threat detection. CylanceOPTICS offers AI-driven threat detection, minimal system impact, and high accuracy in identifying anomalies.
Room for Improvement: Users feel Rapid7 InsightIDR could benefit from less complex reporting, enhanced threat intelligence, and simplified interfaces. CylanceOPTICS users see room for improvement in user training resources, streamlined deployment processes, and better documentation.
Ease of Deployment and Customer Service: Rapid7 InsightIDR is praised for its straightforward deployment process and responsive customer service. CylanceOPTICS faces criticisms for a steeper learning curve and less intuitive setup.
Pricing and ROI: Rapid7 InsightIDR offers competitive pricing and satisfactory ROI. CylanceOPTICS, although more expensive, is justified by its advanced feature set, providing substantial ROI.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.
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