CrowdStrike Falcon vs CylanceOPTICS comparison

CrowdStrike and BlackBerry are both solutions in the Endpoint Detection and Response (EDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while BlackBerry is ranked #28 with an average rating of 7.8. CrowdStrike holds a 16.3% mindshare in EDR, compared to BlackBerry’s 0.2% mindshare. Additionally, 96% of CrowdStrike users are willing to recommend the solution, compared to 80% of BlackBerry users who would recommend it.

CrowdStrike Falcon

Read 126 CrowdStrike Falcon reviews

30,793 Views
22,418 Comparison Views

96% willing to recommend

CylanceOPTICS

Read 11 CylanceOPTICS reviews

420 Views
200 Comparison Views

80% willing to recommend

CrowdStrike Falcon

CylanceOPTICS

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

CrowdStrike Falcon and CylanceOPTICS compete in the endpoint protection solutions category. CrowdStrike Falcon appears to have an upper hand in user preference due to its intuitive setup and robust detection capabilities, while CylanceOPTICS is known for its strong AI-powered threat prevention.

Features: CrowdStrike Falcon offers real-time threat intelligence, comprehensive incident response capabilities, and robust detection. CylanceOPTICS provides strong preventive measures, AI-driven threat prevention, and proactive protection against threats before they impact the system.

Room for Improvement: CrowdStrike Falcon users highlight the need for improved offline protection, more granular policy configurations, and enhanced reporting features. CylanceOPTICS users seek better integration with third-party tools, more detailed alerting mechanisms, and improved automated responses.

Ease of Deployment and Customer Service: CrowdStrike Falcon is known for its seamless cloud-based deployment and responsive customer support. CylanceOPTICS has a straightforward installation process but users report slower customer service response times.

Pricing and ROI: CrowdStrike Falcon has higher setup costs but delivers strong ROI through effective threat mitigation. CylanceOPTICS is cost-effective and its AI-driven approach provides satisfactory ROI justifying the expenses.

To learn more, read our detailed CrowdStrike Falcon vs. CylanceOPTICS Report (Updated: March 2025).

Buyer's Guide

CrowdStrike Falcon vs. CylanceOPTICS

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Ranking in Endpoint Detection and Response (EDR)

1st

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

126

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st), Continuous Threat Exposure Management (CTEM) (1st)

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

28th

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CrowdStrike Falcon is 16.3%, up from 15.0% compared to the previous year. The mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Chintan-Vyas

Associate Director at KPMG

Easy to set up with good behavior-based analysis but needs a single-click recovery option

Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.

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HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately."

"As an EDR tool, we can integrate log management and event management. The solution deals with threats automatically, that's the advantage."

"CrowdStrike Falcon's most valuable features are the lightweight agent which has absolutely zero performance issues. There is no performance deterioration on the laptop on the network. It is a signature-less antivirus and anti-malware solution, it doesn't depend on signatures which better protects the systems."

"The solution offers great stability."

"We haven't had any infections or down time."

"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."

"I like the feature called RTC, the remote time connector."

"Easy to use, intelligent, and stable threat detection software."

More CrowdStrike Falcon pros

"It's pretty unintrusive"

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."

"The solution has a high level of trust in the industry."

"CylanceOPTICS is pretty stable."

"It automatically blocks the threats, helping us investigate if they harm the environment."

"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

More CylanceOPTICS pros

Cons

"The pricing is a bit too high."

"We can't do scanning audits or device blocking or application control."

"On the firewall management side, there should be more granularity. There should also be more granularity for device control. Everything else is brilliant."

"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."

"It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account."

"Improvement is always possible. It's challenging to gauge how much future mitigation is provided, especially since we've only been using the product for about one and a half years. Every product faces this challenge because nothing is ever completely foolproof. So, besides relying on technology, we also focus on increasing our staff's awareness of security issues. Feedback from my colleagues suggests that the reporting and dashboarding of incidents could be improved."

"There is room for improvement in managing multiple customer IDs."

"I would like a centralized deployment where I could roll out or push it to all endpoints."

More CrowdStrike Falcon cons

"The reporting is very weak and not very good at all."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"The product's initial setup process could be easy."

"The detection component is something that they have to work on."

"One minor issue that somebody mentioned was that they didn't like their management console."

"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

More CylanceOPTICS cons

Pricing and Cost Advice

"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."

"We are at about $60,000 per year."

"Annual licensing."

"There are approximately a hundred different modules you have to purchase, depending on what you want to do. I have most of the modules. How it works is you buy the portfolio, you have to decide all the components you want in it, and then they price out a bundle for you. I have almost all of the package features in my bundle. You only need to pay for the modules you want."

"In my opinion, the pricing of CrowdStrike Falcon seems aggressive."

"When comparing to Microsoft, CrowdStrike Falcon is more expensive."

"Years ago, when we bought CrowdStrike, you got everything it had. I was a little concerned when they broke this out into a la carte modules where you can buy EDR, Spotlight, etc., picking and choosing off the menu. I was a little worried that the solution would get watered down. However, I realized in my previous organization when we had the full suite that there were a bunch of features in it that we didn't have time to operationalize. So, I warmed up to it. I get the whole, "Look, you can pick and choose. Okay, everybody buys a steak, but do you want mashed potatoes, or do you want lobster mac and cheese?" So, you can pick the sides that you want, so you can buy the solution that you want and operationalize versus paying a lot of money and getting a bunch of things, but not using 60 percent of the tools in the box."

"The product is expensive."

More CrowdStrike Falcon pricing and cost advice

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"I would rate the pricing a three out of five."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

10%

Manufacturing Company

Government

Manufacturing Company

20%

Computer Software Company

17%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

See all answers

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

See all answers

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 6% of the time

Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon

Compared 5% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 4% of the time

Kaspersky Endpoint Security for Business vs CrowdStrike Falcon

Compared 3% of the time

Symantec Endpoint Security vs CrowdStrike Falcon

Compared 3% of the time

More CrowdStrike Falcon Competitors

Rapid7 InsightIDR vs CylanceOPTICS

Compared 46% of the time

More CylanceOPTICS Competitors

Product Reports

Buyer's Guide

CrowdStrike Falcon

April 2025

Download CrowdStrike Falcon product report

Buyer's Guide

CylanceOPTICS

April 2025

Download CylanceOPTICS product report

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface

No data available

Overview

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.

What are the key features of CrowdStrike Falcon?

Real-time Threat Detection: Provides immediate threat identification and response.
Lightweight Agent: Minimal impact on system performance.
Cloud-native Architecture: Ensures flexibility and scalability.
Advanced AI Capabilities: Enhances threat detection and prevention.
Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
Detailed Reporting: Facilitates compliance and forensic analysis.
Security Tool Integration: Seamless integration with other tools.
Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

Improved Threat Detection: Identifies sophisticated threats, reducing risk.
Enhanced System Performance: Lightweight agent ensures minimal disruption.
Faster Response Times: Swift reaction to incidents minimizes damage.
Better Compliance: Detailed logs meet regulatory requirements.
Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Sample Customers

Information Not Available

Cerdant, Washoe County School District

Buyer's Guide

CrowdStrike Falcon vs. CylanceOPTICS

March 2025

Free Report: CrowdStrike Falcon vs. CylanceOPTICS

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