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CrowdStrike Falcon vs CylanceOPTICS comparison

CrowdStrike and BlackBerry are both solutions in the Endpoint Detection and Response (EDR) category. CrowdStrike is ranked #1 with an average rating of 8.7, while BlackBerry is ranked #29 with an average rating of 7.8. CrowdStrike holds a 16.6% mindshare in EDR, compared to BlackBerry’s 0.2% mindshare. Additionally, 96% of CrowdStrike users are willing to recommend the solution, compared to 80% of BlackBerry users who would recommend it.
CrowdStrike Falcon
Read 126 CrowdStrike Falcon reviews
  • 30,794 Views
  • 22,906 Comparison Views
96% willing to recommend
CylanceOPTICS
Read 11 CylanceOPTICS reviews
  • 420 Views
  • 208 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

CrowdStrike Falcon and CylanceOPTICS compete in the endpoint protection solutions category. CrowdStrike Falcon appears to have an upper hand in user preference due to its intuitive setup and robust detection capabilities, while CylanceOPTICS is known for its strong AI-powered threat prevention.

Features: CrowdStrike Falcon offers real-time threat intelligence, comprehensive incident response capabilities, and robust detection. CylanceOPTICS provides strong preventive measures, AI-driven threat prevention, and proactive protection against threats before they impact the system.

Room for Improvement: CrowdStrike Falcon users highlight the need for improved offline protection, more granular policy configurations, and enhanced reporting features. CylanceOPTICS users seek better integration with third-party tools, more detailed alerting mechanisms, and improved automated responses.

Ease of Deployment and Customer Service: CrowdStrike Falcon is known for its seamless cloud-based deployment and responsive customer support. CylanceOPTICS has a straightforward installation process but users report slower customer service response times.

Pricing and ROI: CrowdStrike Falcon has higher setup costs but delivers strong ROI through effective threat mitigation. CylanceOPTICS is cost-effective and its AI-driven approach provides satisfactory ROI justifying the expenses.

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To learn more, read our detailed CrowdStrike Falcon vs. CylanceOPTICS Report (Updated: March 2025).
Buyer's Guide
CrowdStrike Falcon vs. CylanceOPTICS
March 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Endpoint Detection and Response (EDR)
1st
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
126
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Identity Management (IM) (6th), Threat Intelligence Platforms (2nd), Active Directory Management (2nd), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Ransomware Protection (1st), Identity Threat Detection and Response (ITDR) (3rd), AI-Powered Cybersecurity Platforms (1st)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CrowdStrike Falcon is 16.6%, up from 14.4% compared to the previous year. The mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
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HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The key aspect of CrowdStrike Falcon is its behavioral detection approach."
"CrowdStrike is deployed on every workstation, so policy changes can be enforced on all of them. It lowers the manual work on each of the workstations. It has helped us manage device usage in our environment."
"It's very easy to set up."
"The machine learning behavior for anomaly detection is a valuable feature. It helps identify any suspicious or unusual activities within the system."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"Falcon has the capacity to identify potential problems quickly. The administrator can deploy the agent, and the users cannot change it. This assures you that the agent remains on this device. Also, the agent can act preemptively to provide alerts about potential problems."
"The features I like the most are the response time and the dashboard are both excellent."
"The most valuable features of Crowdstrike Falcon XDR are Spotlight and Discovery, they are helpful. Additionally, the console is user-friendly, with fewer false positives than other solutions."
More CrowdStrike Falcon pros
"It automatically blocks the threats, helping us investigate if they harm the environment."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"You can use the solution to query certain things."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
More CylanceOPTICS pros
 

Cons

"Whenever there is a feature release (upgrade) where we push to all the endpoints, it causes something to be blocked without us knowing."
"I would like CrowdStrike to provide some correlation in the threat analysis, so we can visualize things better."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"Deployment in cloud environments is challenging. Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"Threat prevention should be their first priority, and false positive reductions are needed."
"CrowdStrike costs a little more than its competitors."
"They don't really have anything when it comes to scanning attachments."
More CrowdStrike Falcon cons
"The product's initial setup process could be easy."
"It takes more time to investigate or dig up and understand what's going on."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The detection component is something that they have to work on."
"The reporting is very weak and not very good at all."
"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
More CylanceOPTICS cons
 

Pricing and Cost Advice

"The other administrator and I can log in to check the exact details of what happened, what was running, and what caused the detection. We know exactly what was happening on the end users PC and we can tell if it's something that we actually need or something that's malicious."
"The pricing will depend upon your volume of usage."
"All I can say about the licensing cost is that it's negotiable."
"We are on an annual subscription for the solution. There are not any additional costs."
"The cost is usually a challenge in the industry. I think we pay around sixty-eight dollars."
"I am not aware of the price, but I believe that it is among the most expensive XDRs out there. Of course, this is dependent on the features you choose. Depending on the features, the price might increase."
"We pay between $30-50 per user for a yearly license, which is more expensive than SentinelOne or Bitdefender. However, CrowdStrike gives better value for money."
"There is no license required to use this solution."
More CrowdStrike Falcon pricing and cost advice
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Manufacturing Company
21%
Computer Software Company
17%
Government
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
See all answers
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
See all answers
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
See all answers
What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
See all answers
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
See all answers
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
See all answers
 

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon Logo
Microsoft Defender for Endpoint vs CrowdStrike Falcon
Compared 6% of the time
Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon Logo
Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon
Compared 5% of the time
Microsoft Defender XDR vs CrowdStrike Falcon Logo
Microsoft Defender XDR vs CrowdStrike Falcon
Compared 5% of the time
Darktrace vs CrowdStrike Falcon Logo
Darktrace vs CrowdStrike Falcon
Compared 3% of the time
Symantec Endpoint Security vs CrowdStrike Falcon Logo
Symantec Endpoint Security vs CrowdStrike Falcon
Compared 3% of the time
More CrowdStrike Falcon Competitors
Rapid7 InsightIDR vs CylanceOPTICS Logo
Rapid7 InsightIDR vs CylanceOPTICS
Compared 100% of the time
More CylanceOPTICS Competitors
 

Product Reports

Buyer's Guide
CrowdStrike Falcon
March 2025
CrowdStrike Falcon reportDownload CrowdStrike Falcon product report
Buyer's Guide
CylanceOPTICS
March 2025
CylanceOPTICS reportDownload CylanceOPTICS product report
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
No data available
 

Overview

CrowdStrike Falcon provides endpoint protection and threat intelligence using a cloud-based platform for real-time detection and response. Its minimal impact on system performance and ease of deployment are key benefits along with advanced logging and reporting for compliance and forensic analysis.

CrowdStrike Falcon is known for its efficacy in identifying malware, ransomware, and sophisticated cyber threats. The platform's cloud-native architecture and advanced AI capabilities ensure comprehensive endpoint visibility and rapid response times. Users appreciate the lightweight agent and seamless deployment process, along with detailed reporting features. Integration with security tools and efficient customer support are essential features, although some users highlight high pricing, occasional detection delays, and challenges with integration. Frequent alerts and the mobile app's performance are areas for improvement.

What are the key features of CrowdStrike Falcon?

  • Real-time Threat Detection: Provides immediate threat identification and response.
  • Lightweight Agent: Minimal impact on system performance.
  • Cloud-native Architecture: Ensures flexibility and scalability.
  • Advanced AI Capabilities: Enhances threat detection and prevention.
  • Comprehensive Endpoint Visibility: Complete insight into endpoint activities.
  • Detailed Reporting: Facilitates compliance and forensic analysis.
  • Security Tool Integration: Seamless integration with other tools.
  • Efficient Customer Support: Robust support services.

What are the benefits or ROI of CrowdStrike Falcon?

  • Improved Threat Detection: Identifies sophisticated threats, reducing risk.
  • Enhanced System Performance: Lightweight agent ensures minimal disruption.
  • Faster Response Times: Swift reaction to incidents minimizes damage.
  • Better Compliance: Detailed logs meet regulatory requirements.
  • Streamlined Deployment: Easy to implement with minimal downtime.

In industries like finance, healthcare, and retail, CrowdStrike Falcon is often used for critical security due to its robust threat detection capabilities. Financial firms value its rapid response and detailed reporting for compliance, while healthcare providers appreciate the minimal system performance impact. Retailers benefit from its comprehensive endpoint visibility and integration with other security tools.

CrowdStrike

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry
 

Sample Customers

Information Not Available
Cerdant, Washoe County School District
Buyer's Guide
CrowdStrike Falcon vs. CylanceOPTICS
March 2025
Free Report: CrowdStrike Falcon vs. CylanceOPTICS
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