The most valuable feature is the ability to respond to zero-day and unknown threats.
CylanceOPTICS uses AI and ML to address zero-day and unknown threats with high industry trust. It automatically blocks threats for investigation, remaining stable without compatibility issues and is easy to manage at scale. While setup ease and detection accuracy need enhancement, particularly with false positives and granular timeline analysis, customers desire more automation post-detection. Additionally, technical support speed and efficiency could improve to better support users.
