CylanceOPTICS vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #45 with an average rating of 7.8, while SentinelOne is ranked #2 with an average rating of 8.6. BlackBerry holds a 0.2% mindshare in EDR, compared to SentinelOne’s 5.8% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

CylanceOPTICS

Read 11 CylanceOPTICS reviews

412 Views
208 Comparison Views

80% willing to recommend

SentinelOne Singularity Com...

Read 198 SentinelOne Singularity Complete reviews

17,675 Views
9,706 Comparison Views

97% willing to recommend

CylanceOPTICS

SentinelOne Singularity Com...

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

SentinelOne Singularity Complete and CylanceOPTICS are leading solutions in endpoint security. SentinelOne seems to have the upper hand in deployment efficiency and support, while CylanceOPTICS stands out in overall features and value.

Features: SentinelOne Singularity Complete is known for automated threat detection, response capabilities, and machine learning algorithms. CylanceOPTICS offers predictive analysis, ease of use, and integration with existing systems. CylanceOPTICS is slightly favored for its advanced AI and extensive integrations.

Room for Improvement: SentinelOne users suggest enhancements in reporting and analytics functionalities and real-time threat intelligence. CylanceOPTICS users seek better customer support and more robust threat hunting features. Customers find SentinelOne more flexible in adopting feedback.

Ease of Deployment and Customer Service: SentinelOne is recognized for its seamless deployment process and responsive customer service. CylanceOPTICS offers straightforward deployment but gets mixed reviews on support response times. SentinelOne is seen as easier to implement with better service.

Pricing and ROI: SentinelOne Singularity Complete's pricing is considered competitive, with many users seeing a strong ROI due to reduced attack incidents and manual intervention. CylanceOPTICS is found pricier but worth it for its predictive capabilities. SentinelOne offers a more favorable balance between cost and benefits, while CylanceOPTICS users justify its cost with high feature value.

To learn more, read our detailed CylanceOPTICS vs. SentinelOne Singularity Complete Report (Updated: April 2025).

Buyer's Guide

CylanceOPTICS vs. SentinelOne Singularity Complete

April 2025

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Helped 850,671 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

45th

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Detection and Response (EDR)

2nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

198

Ranking in other categories

Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)

Mindshare comparison

As of May 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.8%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can use the solution to query certain things."

"It's pretty unintrusive"

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."

"CylanceOPTICS is easy to use."

"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

"CylanceOPTICS is pretty stable."

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

More CylanceOPTICS pros

"The remediation and rollback features are pretty impressive."

"The offline protection offered by SentinelOne Singularity Complete for my devices is valuable."

"One of the features that convinced us to adopt SentinelOne was that the solution can recognize and respond to attacks with or without a network connection. That is very important."

"Having the capability to gain insights across our network, observe all our machines, and have a centralized view of what's protected and where things are is incredibly advantageous."

"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."

"The most valuable features include the agent installation and update processes."

"We have a preference for their receptor. It's good at finding many EFC files. EFC files could have a virus."

"The most valuable features of SentinelOne are the lateral movement and the use of the Active Directory."

More SentinelOne Singularity Complete pros

Cons

"Too many false positives are reported."

"The product's initial setup process could be easy."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"One minor issue that somebody mentioned was that they didn't like their management console."

"The reporting is very weak and not very good at all."

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

"The product's technical support is slow."

"It takes more time to investigate or dig up and understand what's going on."

More CylanceOPTICS cons

"This solution would be more attractive to customers if the price were lower."

"SentinelOne is making a lot of moves to acquire various companies, but the roadmap isn't clear, and it is still uncertain how the new acquisitions will integrate. For example, SentinelOne recently acquired a mobile security solution, but there is no real integration between the platforms."

"Singularity Complete's process stream has room for improvement."

"When comparing SentinelOne to CrowdStrike, I find that CrowdStrike has more comprehensive vulnerability assessment tools."

"SentinelOne can continue to make the presentation of relevant and timely data to the analysts as succinct and clear as possible. It will allow analysts to execute remediation or resolution with the least amount of clicks."

"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."

"The role-based access is in dire need of improvement. We actually discussed this on a roadmap call and were informed that it was coming, but then it was delayed. It limits the roles that you can have in the platform, and we require several custom roles. We work with a lot of third-parties whom we rely on for some of our IT services. Part of those are an external SOC function where they are over-provisioned in the solution because there isn't anything relevant for the level of work that they do."

"There are things that they can do to improve the console or improve the product, and they are making strides in it."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"I would rate the pricing a three out of five."

"The pricing appears to be pretty affordable."

"SentinelOne Singularity Complete is reasonably priced."

"The license is paid annually and is competitive."

"Their pricing was extremely competitive. That is why we stayed with them so long. We are renewing at the end of next month. We have already put in the approval. It is all set to go. We are renewing for another year or so year over year. It has been a very effective product, and it has been priced very competitively."

"I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it."

"SentinelOne Singularity Complete is cheaper than CrowdStrike but more expensive than any traditional anti-virus solution."

"For our use case, the solution is affordable. There are not any hidden fees."

"The price is competitive, if you compare it with other solutions on the market."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

21%

Computer Software Company

19%

Government

Financial Services Firm

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

See all answers

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

See all answers

What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

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Compared 56% of the time

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Compared 44% of the time

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Compared 6% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 6% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 6% of the time

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Bitdefender GravityZone EDR vs SentinelOne Singularity Complete

Compared 4% of the time

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Product Reports

Buyer's Guide

CylanceOPTICS

May 2025

Download CylanceOPTICS product report

Buyer's Guide

SentinelOne Singularity Complete

April 2025

Download SentinelOne Singularity Complete product report

Also Known As

No data available

Sentinel Labs, SentinelOne Singularity

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Cerdant, Washoe County School District

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

CylanceOPTICS vs. SentinelOne Singularity Complete

April 2025

Free Report: CylanceOPTICS vs. SentinelOne Singularity Complete

Find out what your peers are saying about CylanceOPTICS vs. SentinelOne Singularity Complete and other solutions. Updated: April 2025.

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