CylanceOPTICS vs SentinelOne Singularity Complete comparison

CylanceOPTICS vs. SentinelOne Singularity Complete

Download the complete report

Helped 845,040 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

28th

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Detection and Response (EDR)

2nd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

197

Ranking in other categories

Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.7%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

Read full review

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"CylanceOPTICS is pretty stable."

"The solution has a high level of trust in the industry."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"It automatically blocks the threats, helping us investigate if they harm the environment."

"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

"It's pretty unintrusive"

More CylanceOPTICS pros

"In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting."

"The visibility and, obviously, the protection aspects are second to none when it comes to speed. Another thing we fall back on is the option to roll back an endpoint if it is infected. There is a shadow copy so that if a PC downloads malicious content, we can roll it back to the state it was in before that package was imported."

"Our impressions of the solution's ability to ingest and correlate across our security solutions is perfect."

"The initial setup is very straightforward and easy."

"The management dashboard is the most valuable feature."

"SentinelOne's data integration has made the incident response process more efficient and faster."

"It is great for security monitoring and blocking when needed."

"The Deep Visibility feature is the most useful part of the EDR platform. It gives us good insights into what is actually happening on the endpoints, e.g., when we have malicious or suspicious activity. We came from a legacy type AV previously, so we didn't have that level of visibility or understanding. For simplifying threat-hunting, it is extremely useful, where traditional techniques in threat hunting are quite laborious. We can put in indicators of compromise and it will sweep the environment for them, then they would give us a breakdown of what assets have been seen and where they have been seen, which is more of a forensics overview."

More SentinelOne Singularity Complete pros

Cons

"The detection component is something that they have to work on."

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

"The reporting is very weak and not very good at all."

"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."

"The product's technical support is slow."

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

"One minor issue that somebody mentioned was that they didn't like their management console."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

More CylanceOPTICS cons

"The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features."

"It would be nice if the console stored data daily, so that you could look at a timeline of events on a machine over a period of time, and currently this is not possible."

"Having an additional logic layer could improve the solution, mainly because I run multiple systems with different layers. For example, if I'm running a very important server with this agent, and that server gets infected, I may not necessarily be sure that I want to shut it down right away. Maybe I want to isolate some of the connectivity but not do the entire security remediation automatedly or curtail network access type of activity."

"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."

"We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console."

"Although the SentinelOne firewall seems to offer potential benefits, in reality, it hasn't proven to be very helpful."

"I would like to see something a little more sophisticated than simply being able to mark a false positive as safe or there's usually just one or two options in certain areas and they're a little rudimentary at this stage."

"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"I would rate the pricing a three out of five."

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"I find the licensing cost for SentinelOne Singularity Complete fair."

"The pricing model is simple."

"At this time it is only a trial. After the trial period, I am going to purchase two licenses from SentinelOne."

"The license is per user."

"Spend money on the security for the endpoint."

"Just buy the Capture Client and buy the installer itself in a license of 100,000, or whatever is needed. You don't need to invest in any management tools because they are already installed, and maintenance from the client will keep everything up and running."

"The pricing of SentinelOne is less than McAfee."

"It's around $8 per client per month."

More SentinelOne Singularity Complete pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.

See recommendations

845,040 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

21%

Computer Software Company

17%

Government

Insurance Company

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...

Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

CrowdStrike Falcon vs CylanceOPTICS

Comparisons

Compared 52% of the time

Rapid7 InsightIDR vs CylanceOPTICS

Compared 48% of the time

More CylanceOPTICS Competitors

Datto Endpoint Detection and Response (EDR) vs SentinelOne Singularity Complete

Compared 7% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 7% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 6% of the time

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Bitdefender GravityZone EDR vs SentinelOne Singularity Complete

Compared 4% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

CylanceOPTICS

Download CylanceOPTICS product report

SentinelOne Singularity Complete

Download SentinelOne Singularity Complete product report

Also Known As

No data available

Sentinel Labs, SentinelOne Singularity

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Cerdant, Washoe County School District

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

CylanceOPTICS vs. SentinelOne Singularity Complete