CylanceOPTICS vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Detection and Response (EDR) category. BlackBerry is ranked #31 with an average rating of 7.8, while SentinelOne is ranked #3 with an average rating of 8.7. BlackBerry holds a 0.2% mindshare in EDR, compared to SentinelOne’s 5.8% mindshare. Additionally, 80% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

CylanceOPTICS

Read 11 CylanceOPTICS reviews

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207 Comparison Views

80% willing to recommend

SentinelOne Singularity Com...

Read 194 SentinelOne Singularity Complete reviews

21,594 Views
11,352 Comparison Views

97% willing to recommend

CylanceOPTICS

SentinelOne Singularity Com...

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Executive SummaryUpdated on Sep 9, 2024

SentinelOne Singularity Complete and CylanceOPTICS are leading solutions in endpoint security. SentinelOne seems to have the upper hand in deployment efficiency and support, while CylanceOPTICS stands out in overall features and value.

Features: SentinelOne Singularity Complete is known for automated threat detection, response capabilities, and machine learning algorithms. CylanceOPTICS offers predictive analysis, ease of use, and integration with existing systems. CylanceOPTICS is slightly favored for its advanced AI and extensive integrations.

Room for Improvement: SentinelOne users suggest enhancements in reporting and analytics functionalities and real-time threat intelligence. CylanceOPTICS users seek better customer support and more robust threat hunting features. Customers find SentinelOne more flexible in adopting feedback.

Ease of Deployment and Customer Service: SentinelOne is recognized for its seamless deployment process and responsive customer service. CylanceOPTICS offers straightforward deployment but gets mixed reviews on support response times. SentinelOne is seen as easier to implement with better service.

Pricing and ROI: SentinelOne Singularity Complete's pricing is considered competitive, with many users seeing a strong ROI due to reduced attack incidents and manual intervention. CylanceOPTICS is found pricier but worth it for its predictive capabilities. SentinelOne offers a more favorable balance between cost and benefits, while CylanceOPTICS users justify its cost with high feature value.

To learn more, read our detailed CylanceOPTICS vs. SentinelOne Singularity Complete Report (Updated: January 2025).

Buyer's Guide

CylanceOPTICS vs. SentinelOne Singularity Complete

January 2025

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Helped 838,713 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

31st

Average Rating

7.4

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Detection and Response (EDR)

3rd

Average Rating

8.8

Reviews Sentiment

7.3

Number of Reviews

194

Ranking in other categories

Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Extended Detection and Response (XDR) (2nd)

Mindshare comparison

As of February 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.2%, up from 0.1% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.8%, down from 9.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

HERNAN RODRIGUEZ

IT Security Engineer at Cybolt

Easy to use

CylanceOPTICS is easy to use. The product's technical support is slow. I have been using the product for three years. CylanceOPTICS is easy to use. I rate the solution a nine out of ten.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."

"CylanceOPTICS is pretty stable."

"You can use the solution to query certain things."

"It's pretty unintrusive"

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."

"CylanceOPTICS is easy to use."

"It automatically blocks the threats, helping us investigate if they harm the environment."

"The solution has a high level of trust in the industry."

More CylanceOPTICS pros

"The visibility component is the most valuable feature."

"It has the ability to rollback a ransomware infection instantly and with minimal disruption to the user & provides robust reporting."

"The reporting part is awesome."

"Singularity has the same features as other antivirus products, but it provides an added layer of security and vulnerability protection. It's also light on resources. Singularity doesn't use a lot of CPU or memory."

"We opted for SentinelOne because it gives you visibility and control over all the devices on which you have the agent deployed. That is very valuable because, in the end, all the attacks enter only through one gateway, which is usually a user's computer."

"We moved from ESET, and we find that the licensing scheme, particularly how the licenses are attributed to clients, is pretty nice compared to what ESET offers."

"The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected."

"The most valuable aspect of SentinelOne Singularity Complete is the protection it provides."

More SentinelOne Singularity Complete pros

Cons

"The reporting is very weak and not very good at all."

"The detection component is something that they have to work on."

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

"The product's technical support is slow."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"The product's initial setup process could be easy."

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

"It takes more time to investigate or dig up and understand what's going on."

More CylanceOPTICS cons

"We need to analyze the threats and make decisions based on that, so the analytics could be better at analyzing exactly where the threats are coming from."

"Some reports could be better."

"One of the things they could do is extend the product range to include Android and iPhone so that you could have the app on your phone as well. There is probably something going on there with that, but that's something that they're lacking at the moment. For instance, if I was to have to recommend a client to protect their phone, I'd have to recommend Norton or something else. I don't have an answer within the SentinelOne solution."

"Ranger does provide me with visibility of the network, but not completely because the assets it scans are often mistakenly identified regarding what type of device they are."

"Maybe they can develop some firewall aspects for it to better protect us."

"They have tiers of support like most companies do. For the first three years, we had the top tier of their support and we would get a response from a technician quickly. We didn't have many things we had to ask of them. They would be very quick. We are now one tier down from that. The SLA for us is no longer within an hour or two. It's within half a day or something like that. As far as if I do ask a question of them, it is a little slower than what it used to be. I understand that we're at a lesser tier, but sometimes it feels like that could be a little better. I have to preface that by specifying that we're no longer paying for their top tier support."

"I'd like to see us be able to take action on one platform for items such as security variation, security orchestration, automation, and response (SOAR)."

"An area for improvement in SentinelOne is the search feature. You can't go beyond twenty thousand events, which ruins the task because it isn't enough when you're doing your investigation."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"I would rate the pricing a three out of five."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"It is very affordable and easy to license, and it allows us to onboard new analysts quickly, with a turnaround time of one day at most."

"We are on a subscription model by choice. Therefore, we are paying a premium for the flexibility. We would have huge cost savings if we committed to a three-year buy-in. So, it's more expensive than the other solutions that we were looking at, but we have the flexibility of a subscription model. I think the pricing is fair. For example, if we had a three-year tie-in SentinelOne versus Cylance or one of the others, there is not that much difference in pricing. There might be a few euro or dollars here and there, but it's negligible."

"SentinelOne Singularity Complete is expensive, but we must be willing to pay for it if we want a high level of protection."

"Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."

"It is expensive. There is no doubt about it. If one of the functions does not work, it becomes very difficult for any CIO to justify the cost."

"It is comparatively cheap in the market and provides a good price point."

"SentinelOne was half the price of CrowdStrike."

"SentinelOne Singularity Complete is reasonably priced."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

21%

Computer Software Company

14%

Government

Financial Services Firm

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

See all answers

What is your experience regarding pricing and costs for Blackberry Optics?

CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.

See all answers

What needs improvement with Blackberry Optics?

The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

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What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

No data available

Darktrace vs SentinelOne Singularity Complete

Compared 7% of the time

Datto Endpoint Detection and Response (EDR) vs SentinelOne Singularity Complete

Compared 7% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 7% of the time

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 6% of the time

Bitdefender GravityZone EDR vs SentinelOne Singularity Complete

Compared 4% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

Buyer's Guide

CylanceOPTICS

February 2025

Download CylanceOPTICS product report

Buyer's Guide

SentinelOne Singularity Complete

January 2025

Download SentinelOne Singularity Complete product report

Also Known As

No data available

Sentinel Labs, SentinelOne Singularity

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Cerdant, Washoe County School District

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

CylanceOPTICS vs. SentinelOne Singularity Complete

January 2025

Free Report: CylanceOPTICS vs. SentinelOne Singularity Complete

Find out what your peers are saying about CylanceOPTICS vs. SentinelOne Singularity Complete and other solutions. Updated: January 2025.

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