CylanceOPTICS is easy to use.
The product's technical support is slow.
I have been using the product for three years.
CylanceOPTICS is easy to use.
I rate the solution a nine out of ten.
Datto Endpoint Detection and Response (EDR) and CylanceOPTICS offer robust endpoint protection solutions. Users find CylanceOPTICS superior in features and performance, though Datto EDR is praised for its pricing and support.
Features: Datto EDR is appreciated for its ease of use, responsive threat detection capabilities, and efficiency for basic needs. CylanceOPTICS excels in advanced threat-hunting features, AI-driven analysis, and comprehensive protection.
Room for Improvement: Datto EDR users wish for more advanced analytics, threat-hunting capabilities, and enhanced analytical tools. CylanceOPTICS users find the software complex, desire a more intuitive configuration process, and seek improved usability.
Ease of Deployment and Customer Service: Datto EDR is noted for its quick and straightforward deployment, with strong customer support. CylanceOPTICS requires a more involved setup but offers detailed guidance.
Pricing and ROI: Datto EDR is favored for its cost-effectiveness, offering good ROI for businesses with basic needs. CylanceOPTICS, though more expensive, justifies its higher cost with superior functionality.
Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.
With Datto Endpoint Detection and Response (EDR) you can detect and respond to advanced threats. Datto EDR is an easy to use cloud based EDR solution that's designed for Managed Service Providers (MSPs).
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