Cynet and Trellix Helix compete in the cybersecurity category with unique strengths. While both offer advanced features, Cynet's wide array of capabilities gives it an edge, especially with built-in threat-hunting support.
Features: Cynet is renowned for its ease of use and automation, offering mobile control via iPads or iPhones, comprehensive network visibility, memory analysis, and user behavior tracking. Automated malware blocking and customer support are highly praised. Trellix Helix Connect focuses on AI capabilities in its XDR platform, natural language search, and extensive integration with over 400 connectors, making it suitable for environments of all sizes.
Room for Improvement: Cynet users desire better mobile support, enhanced third-party integration, and a reduction in false positives. Improvements in technical support speed and interface adjustments are also noted. Trellix Helix could improve its cloud connectors, address pricing issues, and enhance third-party tool integration alongside customer support response times.
Ease of Deployment and Customer Service: Cynet offers deployment across cloud environments with 24/7 monitoring; users commend its customer service. Trellix Helix presents broad deployment options but needs to enhance its customer service response times. Cynet's SOC service provides real-time incident handling, whereas Helix is valued for its direct integration capabilities.
Pricing and ROI: Cynet is favored for its competitive pricing and flexible licensing, offering affordability for various budgets and a good return on investment. Customers find it cost-effective when compared to other solutions. Trellix Helix, though costlier and aimed at larger enterprises, is competitively priced in its market. Some users question its pricing, yet it meets demands for strong security solutions.
Their SOC side support, when a threat is detected, is excellent.
Their technical support can be improved in terms of speed when opening a ticket.
I was very satisfied with their technical support.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
The solution is highly scalable.
Cynet is very scalable.
We support the largest companies in the world and can cater to large environments.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Integration with local Active Directory, not only Azure AD, is a must.
Having a DLP feature would also add value.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
I think the pricing of Cynet is fair and one of the better options in the market.
It is not the cheapest, but also not the most expensive solution.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
The SOAR function, deception, and forensics are very useful.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
Cynet provides endpoint protection, threat detection, and response. It helps companies secure files, devices, and networks from zero-day threats, reducing the need for extensive support staff through its continuous monitoring, antivirus, and anti-malware functionalities.
Cynet offers comprehensive security features, including EDR, NGAV, and MDR, suitable for cloud, on-premises, and hybrid environments. Organizations benefit from its 24/7 SOC services, seamless integration with other cybersecurity systems, and intuitive graphical interface. Features like autonomous malware blocking, scalability, detailed network user behavior analysis, and rapid policy deployment ensure robust security operations.
What are Cynet's most valuable features?Cynet is implemented across industries like finance, healthcare, and retail due to its comprehensive cybersecurity capabilities. Organizations in these sectors benefit from detailed network user behavior analysis, data aggregation, automation, and incident response, ensuring robust protection for critical infrastructure and sensitive data.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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