We performed a comparison between Cyren WebSecurity and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The logs and the reports allow me to have an overview of what is going on in my environment."
"The email service doesn't require any effort to configure, with no agents or internal virtual appliances."
"Tech support is good."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The solution replaces multiple vendor technologies with one which makes it worth the cost."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The UI and the logs are a bit old school."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"They should enhance the audit reporting feature."
"Sometimes, support isn't available."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"Zscaler does not provide dedicated IPs to each customer. Hence, they share a pool of IPs provided by Zscaler. There is a chance of blacklisting these IPs. I also do not like the multi-management portal."
"Technical support could be better."
"The interface for administration could be better. They should upgrade the management portal."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
Earn 20 points
Cyren WebSecurity is ranked 38th in Secure Web Gateways (SWG) while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Cyren WebSecurity is rated 9.0, while Zscaler Internet Access is rated 8.2. The top reviewer of Cyren WebSecurity writes "The logs and the reports allow me to have an overview of what is going on in my environment". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Cyren WebSecurity is most compared with , whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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