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Dameware Remote Support vs ManageEngine ADAudit Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
20th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (28th)
ManageEngine ADAudit Plus
Ranking in Active Directory Management
5th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Active Directory Management category, the mindshare of Dameware Remote Support is 2.0%, up from 0.1% compared to the previous year. The mindshare of ManageEngine ADAudit Plus is 8.1%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management Mindshare Distribution
ProductMindshare (%)
ManageEngine ADAudit Plus8.1%
Dameware Remote Support2.0%
Other89.9%
Active Directory Management
 

Featured Reviews

it_user323577 - PeerSpot reviewer
Tier1 - IT Support Technician at a comms service provider with 501-1,000 employees
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
Karthik G - PeerSpot reviewer
Enterprise Pre-sales Specialist at a manufacturing company with 51-200 employees
Has enabled detailed auditing of sensitive changes across directory and file systems
The key functionalities of ManageEngine ADAudit Plus are primarily Active Directory reporting, where we create the whole user life cycle management, such as when users are created, who created them, when users are deleted, what group memberships changed, and not just for users, but for all Active Directory objects, users, computers, groups, and group policies. All changes are recorded immediately in real-time and reported for forensic analysis of incidents including who created them, what exactly changed, and what were the old and new values for the attributes. In case of a ransomware attack on a particular server, we can check what process created the files and what files have changed, even with features such as attack surface analyzer that help administrators see what's happening in their local Active Directory regarding password attacks. ManageEngine ADAudit Plus provides real-time tracking capabilities through agent installation, which works in real-time to collect information and immediately alerts if anything matches the defined conditions in the application.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to control admin rights through AD groups allows the techs to have all of the rights that they would normally without adjustments on the backend of the product."
"Using DameWare has made the troubleshooting process faster."
"It was very easy to install."
"Customers prefer ManageEngine ADAudit Plus to other solutions because they produce good results for comparatively lower prices."
"The monitoring and reporting are extensive and we get all the information we need while they continue to enhance the capabilities of the product."
"ADAudit saves you the expense of hiring an outside auditor for compliance with regulations like PCI DSS or PCA."
"I like the user behavior analytics (UBA). It's a machine learning feature that creates a standard profile for each user when you install it. It creates a baseline for every user, so it can detect when anyone deviates from that standard baseline profile. For example, if a user typically logs in at 9:30 am and logs out at 6 pm, ADAudit will flag it as an anomaly when that same logs in after normal hours and alert the admins."
"It assists in managing the active directory and modifying the reintegrated GPOs."
"The Account Lockout Analyzer and the Inactive Users reports are particularly valuable."
"The most valuable feature of ManageEngine ADAudit Plus is its reports."
"The most valuable feature is the control of the file server."
 

Cons

"Worked well for awhile but issues with it connecting over VPN was a major drawback."
"SolarWinds has a great KB but many of the articles are lacking updated information and the keyword search is lacking if you don't have previous experience with the product and encounter issues."
"There are so many reports that it can be a headache."
"Its configuration can be better. There were 44 pages of documented notes of what I had to do to get the product to work during the installation process."
"ADAudit Plus can be very tricky, especially if we need to do some high-availability configuration or distributed environment installation."
"There is room for improvement, especially in the standard professional edition. Some features require more external integration."
"The solution's managing file server activity could be improved."
"The initial setup was quite complex and required some research beforehand."
"ADAudit could have a more sophisticated interface design. They are using a plain UI, which is decent."
"ADAudit Plus can be very tricky, especially if we need to do some high-availability configuration or distributed environment installation."
 

Pricing and Cost Advice

Information not available
"Adding features and other functionality it costs you more. Also, the first installation costs an additional amount."
"My guess is that it was around $4,000 or $5,000 a year, and we bought a license, and then we have maintenance fees. I'm not 100% sure how that worked out."
"The solution's pricing is acceptable."
"It's a medium-priced solution."
"ADAudit Plus's pricing is affordable and flexible, with very low prices in the market."
"The tool is affordable, and our company is very happy with it. If ten is the most expensive and one is the least expensive, I rate the tool a three or four."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Comms Service Provider
9%
Government
7%
Government
9%
Healthcare Company
8%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
 

Questions from the Community

Ask a question
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What needs improvement with ManageEngine ADAudit Plus?
An area of improvement for ManageEngine ADAudit Plus could be in graphical reporting, as currently, it's limited with old school bar charts, and having more interactive reports with a better graphi...
What is your primary use case for ManageEngine ADAudit Plus?
The main use case for ManageEngine ADAudit Plus is primarily focused on auditing, so any changes related to Active Directory or Azure Intra ID or even file servers, such as file monitoring, are imm...
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
No data available
 

Overview

 

Sample Customers

Illinois School District
Warsaw City Hall, Acument Global Technologies, Inc., Cosma International, Bank of South Pacific, Life Management Center, Central Bank, UncleBob's Self Storage, Leeds Building Society, California Transplant Donor Network, First Response, Blessing Hospital, Northern Land Council, RMK Marine
Find out what your peers are saying about Dameware Remote Support vs. ManageEngine ADAudit Plus and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.