Dameware Remote Support and VNC Connect are remote access solutions. Dameware Remote Support excels in pricing and customer support, while VNC Connect's feature set is superior.
Features: Dameware Remote Support offers a comprehensive toolkit for remote management, Active Directory integration, and excellent support. VNC Connect provides cross-platform support, high performance during remote sessions, and stability.
Room for Improvement: Dameware Remote Support needs enhancements in mobile support, interface intuitiveness, and session management. VNC Connect requires better session recording features, more competitive pricing, and an improved user interface.
Ease of Deployment and Customer Service: Dameware Remote Support is appreciated for a smoother deployment process and responsive customer service. VNC Connect's deployment is slightly more complex but is still commended for good service.
Pricing and ROI: Dameware Remote Support is cost-effective with a good return on investment. VNC Connect is more expensive but offers robust features justifying the higher cost, making it a valuable investment for its enhanced functionality.
Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.
In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.
Microsoft Intune Device Management Key Features
With Microsoft Intune Device Management you can:
Mobile Application Management
Mobile application management in Intune is designed to protect your organization’s data at the application level.
With Microsoft Intune Application Management you can:
As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.
Reviews from Real Users
Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.
A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
Intuitive remote control
Use the mouse and keyboard (or touchscreen) in front of you as though they belong to the remote computer.
Send special keys and combinations such as Ctrl-Alt-Del, and copy and paste text in either direction. Type in confidence that characters will be interpreted correctly, whatever your platform, keyboard or input language.
Tried and tested performance
As the original inventors of VNC® technology, we know how to create a responsive screen sharing experience that's as good as being there.
Our patent-protected technology automatically optimizes to the speed of your network, and is especially effective in low-bandwidth and high-latency environments.
Cross-platform support
PC to PC and mobile to PC across Windows, Mac, Linux, Raspberry Pi, iOS and Android.
With an Enterprise subscription, you also get a key to install our VNC® 5.x software on a wide range of older and UNIX operating systems too, so your legacy hardware remains accessible.
Attended and unattended access
Connect whether remote computer owners are present or not.
Remotely access your own computers, monitor or patch equipment in the field, support customers or colleagues, and much more. Learn about the many ways our customers use VNC® Connect.
Direct and cloud connectivity
Our cloud service automatically brokers cloud connections between devices wherever they are.
So you don’t need to rely on a VPN, or conduct complex and insecure port-forwarding and firewall configuration.
With an Enterprise subscription, you can establish direct connections as well (or instead), perfect for locked down or offline network environments. For more information, start with our document cloud versus direct.
Pre-install or connect on demand
Add device access to your subscription, install VNC® Connect on every device you own or manage, and enable access by anyone at any time.
Alternatively, add instant support to your subscription and connect in seconds on demand, leaving no footprint. Or add both capabilities, and cover every remote access use case.
File transfer, printing and chat
During a session, you're not restricted to just interacting with the remote screen.
You can transfer files in either direction, print files directly to a printer where you are (rather than to a printer attached to the remote computer), and securely chat with other users connected at the same time as you.
Secure by design
VNC® Connect is built from the ground up with security in mind, to balance the control you need with the privacy that compliance requires.
Sessions are encrypted end-to-end using up to 256-bit AES encryption. Authentication is mandatory at the point of connection and never delegated to the cloud. Protect your computers with multi-factor authentication, single-sign on (SSO), granular access control and rich session permissions.
Multilingual support
VNC® Connect is available in French, German, Spanish and Brazilian Portuguese as well as English, with more translations on the way.
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Online team management
Manage remote computers, the people you invite into your team to share remote access with, and their roles and permissions from one central location.
Remote deployment
With an Enterprise subscription, you can deploy VNC® Connect in bulk, offline or remotely using your standard enterprise tooling.
In addition, you can configure VNC® Connect remotely using policy, and lock it down to prevent change.
Virtual desktops under Linux
With an Enterprise subscription, you can create virtual desktops on Linux computers.
This might be useful to enable visual remote access to headless Linux systems, or provide separate workspaces for simultaneous users of a shared resource.
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