Microsoft Remote Desktop Services and Dameware Remote Support are prominent solutions in the remote desktop domain. Dameware has the upper hand in features, while Microsoft Remote Desktop Services is advantageous in pricing and customer support.
Features: Microsoft Remote Desktop Services offers robust integration capabilities, advanced security options, and seamless access to remote resources. Dameware Remote Support includes extensive device management, real-time monitoring, and advanced troubleshooting tools.
Room for Improvement: Microsoft Remote Desktop Services needs enhancements in session stability, user training materials, and mobile app performance. Dameware Remote Support requires better integration with other IT management tools, improved scalability, and a more modern interface.
Ease of Deployment and Customer Service: Microsoft Remote Desktop Services is praised for straightforward deployment and detailed documentation. Dameware Remote Support is known for easy installation and exceptional customer support but can be challenging to deploy in larger environments.
Pricing and ROI: Microsoft Remote Desktop Services is cost-effective with a strong ROI due to its pricing model and licensing flexibility. Dameware Remote Support, though seen as expensive by some, justifies its cost through efficient problem-solving and comprehensive features.
Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.
Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.
Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.
Microsoft Remote Desktop Services Benefits
Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:
Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.
Reviews from Real Users
“What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial
“The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company
“The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco
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