VNC Connect Reviews

Name: VNC Connect
Brand: RealVNC
Rating: 3.7 (3 reviews)

3.7 out of 5

3 reviews
100% willing to recommend

What is VNC Connect?

Intuitive remote control
Use the mouse and keyboard (or touchscreen) in front of you as though they belong to the remote computer.

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VNC Connect is the #18 ranked solution in top Remote Access solutions. PeerSpot users give VNC Connect an average rating of 7.4 out of 10. Based on the analysis of the 3 most recent VNC Connect reviews, the overall sentiment is , with a sentiment score of 5.9. (Among the lowest in the category). VNC Connect is most commonly compared to Citrix DaaS (formerly Citrix Virtual Apps and Desktops service): VNC Connect vs Citrix DaaS (formerly Citrix Virtual Apps and Desktops service). VNC Connect is popular among the large enterprise segment, accounting for 69% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 33% of all views.

Buyer's Guide

Remote Access

November 2024

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Featured reviews

Jose Miguel Moya

SACTA Architect at MRInformatica

There are no specific challenges I faced while using the product. I haven't used the solution to support any AI-driven projects. In our company, we need to have remote access to our labs because if not, people have to move to the laboratory, and we will spend a lot of time working. I don't know the features of VNC Connect that improved our company's support capabilities. I rate the tool a six out of ten.

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reviewer1231287

Sys Admin at a tech services company with 11-50 employees

Other than convenience factors, for the most part, the tool does what we need. There are features that would be nice to have, but they are a little bit beyond the scope of a VNC-type application. The tool must provide more integration to enable configuration and compliance. I maintain the solution. The maintenance is not complicated. The product provides access to a single workstation. It doesn’t broadcast to push out updates. We do not incorporate AI into our workflow. VNC Connect does what we need, and it lets me get down with my job. I don't know of any other tools with similar capabilities that are any cheaper. I will recommend the solution to others, but it is not inexpensive. It may not be the right tool for some applications. However, it is the right tool for our environment and our application. Technically, I rate the product a nine or ten out of ten. Since we are facing some challenges with support, I rate the product a seven out of ten.

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reviewer1231287

Sys Admin at a tech services company with 11-50 employees

We occasionally have issues with the graphic software of the interface. It's a bit of a challenge. They have a version that allows us to stand up a remote connection if we have not previously set the machine up to do that. This is an area where the VNC Connect doesn't support establishing a connection where we haven't set up software drivers on the machine beforehand. In regards to scalability and finding a person's connection point on the dashboard, it can be an issue, but there are some tools to deal with that, we just haven't had to use them. They have a new feature where they allow the Audio connection to use the microphone and the speaker on the laptop to talk to the end-user, which would save on having to have a phone call set up at the same time, but we haven't been able to get that working quite yet. There seem to be some issues with getting that implemented. It will require an update.

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VNC Connect mindshare

As of November 2024, the mindshare of VNC Connect in the Remote Access category stands at 4.4%, down from 5.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Remote Access

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

Users appreciate VNC Connect's reliable remote access, ease of use, and quick setup. They value its robust security features, cross-platform compatibility, and responsive performance. Users also highlight seamless file transfer capabilities, high-quality picture display, and solid customer support. These features make managing remote systems efficient and effective.

"The most valuable feature of the solution is its ease of use."
"The product’s ease of use and security are valuable."
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."

Room for Improvement

User feedback indicates that VNC Connect needs enhancement in connection stability and speed. Several users reported frequent disconnections during remote sessions. The platform's overall performance can be slow, especially when handling multiple remote connections. Additional concerns include the lack of advanced features and better pricing options. Improved technical support and easier initial setup would also contribute to a better experience.

"Improvements are required in the area of scalability since it is an aspect of the tool where there are shortcomings."
"Ease of access is a bit of a challenge."
"We occasionally have issues with the graphic software of the interface."

ROI

VNC Connect significantly improved team productivity and reduced travel costs by enabling fast remote technical support and access. Users found it easy to deploy and use across multiple devices, enhancing their ability to troubleshoot issues swiftly. Time spent on IT maintenance was minimized, contributing to better uptime for systems and applications. Enhanced security features ensured safe connections, leading to greater confidence in remote operations.

Pricing

VNC Connect offers flexible pricing plans tailored to meet different business needs. Enterprise users highlight cost-effectiveness and scalability, appreciating features like secure remote access and cross-platform support. Pricing depends on the number of devices and required features, providing options for both small teams and large organizations. Some users find the per-device licensing model beneficial for budget management. Discounts available for larger deployments make VNC Connect a competitive choice for enterprises.

"I use the tool's free version."
"The tool is not cheap."

Popular Use Cases

Users primarily utilize VNC Connect for remote desktop access to manage machines, troubleshoot issues, and perform maintenance tasks. VNC Connect is also employed for remote support, allowing IT teams to assist employees from different locations efficiently. Some users appreciate its ability to connect to multiple operating systems. VNC Connect is favored for its simplicity and reliability in ensuring secure remote connections across various environments and platforms.

Service and Support

Users find VNC Connect's customer service very responsive and helpful, addressing issues quickly. Many appreciate the support team’s expertise and professionalism. User experiences highlight ease of reaching out for assistance and effective problem resolution. VNC Connect users also commend the detailed and informative guidance received. Several mention satisfaction with the timely updates and consistent efforts towards improving support. Some users feel the support’s promptness significantly enhances their experience with VNC Connect.

Deployment

Users find VNC Connect's initial setup straightforward and quick to implement. Many appreciate the ease of configuring remote connections, noting the intuitive design. There is frequent mention of clear instructions guiding them through the setup process. However, a few users mention encountering minor issues, but generally resolve them without difficulty. Overall, there is positive feedback on the simple approach VNC Connect employs in its initial setup stage.

Scalability

VNC Connect excels in scalability according to users. It handles multiple remote connections efficiently, making it suitable for growing businesses. Users appreciate its ability to support various devices and platforms without compromising performance. VNC Connect's flexible compatibility aids seamless integration into different infrastructures, ensuring reliable remote access.

Stability

Users state that VNC Connect offers reliable performance and consistency. They emphasize its stability and mention that it does not crash frequently. Some users appreciate the smooth experience and efficient operation, while others acknowledge its solid, dependable service. Feedbacks also highlight that it works well without significant downtime, ensuring remote access and control are always available. There are positive remarks about its reliable connection and ability to handle multiple sessions effectively.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Remote Access Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Manufacturing Company

33%

Computer Software Company

12%

Marketing Services Firm

Financial Services Firm

Government

University

Educational Organization

Comms Service Provider

Retailer

Energy/Utilities Company

Healthcare Company

Non Profit

Insurance Company

Media Company

Construction Company

Hospitality Company

Pharma/Biotech Company

Wholesaler/Distributor

Real Estate/Law Firm

Transportation Company

Recreational Facilities/Services Company

Aerospace/Defense Firm

Legal Firm

Outsourcing Company

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Learn more about VNC Connect

Send special keys and combinations such as Ctrl-Alt-Del, and copy and paste text in either direction. Type in confidence that characters will be interpreted correctly, whatever your platform, keyboard or input language.

Tried and tested performance
As the original inventors of VNC® technology, we know how to create a responsive screen sharing experience that's as good as being there.

Our patent-protected technology automatically optimizes to the speed of your network, and is especially effective in low-bandwidth and high-latency environments.

Cross-platform support
PC to PC and mobile to PC across Windows, Mac, Linux, Raspberry Pi, iOS and Android.

With an Enterprise subscription, you also get a key to install our VNC® 5.x software on a wide range of older and UNIX operating systems too, so your legacy hardware remains accessible.

Attended and unattended access
Connect whether remote computer owners are present or not.

Remotely access your own computers, monitor or patch equipment in the field, support customers or colleagues, and much more. Learn about the many ways our customers use VNC® Connect.

Direct and cloud connectivity
Our cloud service automatically brokers cloud connections between devices wherever they are.

So you don’t need to rely on a VPN, or conduct complex and insecure port-forwarding and firewall configuration.

With an Enterprise subscription, you can establish direct connections as well (or instead), perfect for locked down or offline network environments. For more information, start with our document cloud versus direct.

Pre-install or connect on demand
Add device access to your subscription, install VNC® Connect on every device you own or manage, and enable access by anyone at any time.

Alternatively, add instant support to your subscription and connect in seconds on demand, leaving no footprint. Or add both capabilities, and cover every remote access use case.

File transfer, printing and chat
During a session, you're not restricted to just interacting with the remote screen.

You can transfer files in either direction, print files directly to a printer where you are (rather than to a printer attached to the remote computer), and securely chat with other users connected at the same time as you.

Secure by design
VNC® Connect is built from the ground up with security in mind, to balance the control you need with the privacy that compliance requires.

Sessions are encrypted end-to-end using up to 256-bit AES encryption. Authentication is mandatory at the point of connection and never delegated to the cloud. Protect your computers with multi-factor authentication, single-sign on (SSO), granular access control and rich session permissions.

Multilingual support
VNC® Connect is available in French, German, Spanish and Brazilian Portuguese as well as English, with more translations on the way.

Connect-Features-TeamManagement.png
Online team management
Manage remote computers, the people you invite into your team to share remote access with, and their roles and permissions from one central location.

Remote deployment
With an Enterprise subscription, you can deploy VNC® Connect in bulk, offline or remotely using your standard enterprise tooling.

In addition, you can configure VNC® Connect remotely using policy, and lock it down to prevent change.

Virtual desktops under Linux
With an Enterprise subscription, you can create virtual desktops on Linux computers.

This might be useful to enable visual remote access to headless Linux systems, or provide separate workspaces for simultaneous users of a shared resource.