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Dameware Remote Support vs Netwrix Auditor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
20th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (28th)
Netwrix Auditor
Ranking in Active Directory Management
3rd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
GRC (10th), Security Information and Event Management (SIEM) (33rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (18th)
 

Mindshare comparison

As of April 2025, in the Active Directory Management category, the mindshare of Dameware Remote Support is 0.1%, down from 0.6% compared to the previous year. The mindshare of Netwrix Auditor is 12.9%, up from 12.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

it_user273750 - PeerSpot reviewer
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
The ability to control admin rights through AD groups allows the techs to have all of the rights that they would normally without adjustments on the backend of the product. The Internet Sessions with the Remote Support tool also help for field support as well The Internet Sessions with the Remote…
Mohamed Tantawy - PeerSpot reviewer
Can track every admin action in large environments and includes AI modules to detect and prevent unauthorized changes
The initial setup of Netwrix Auditor was straightforward. Some functions require agents while others are agentless, simplifying implementation. It consumed minimal server and client resources, and the wizard-based console made it simple to deploy with the help of architectural teams. All required ports were in place, and they covered all critical services and databases effectively. I would rate the easiness of the initial setup as a nine out of ten. The deployment of Netwrix Auditor took around three weeks, mainly due to the preparation of the environment and servers. The deployment process involved actions such as preparing virtual servers and building databases. Once deployed, it took only about a week to complete. Third-party consultants assisted us with deployment. Only one or two engineers were needed for deployment and maintenance, which could be handled remotely with minimal complexity.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
11%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Netwrix Auditor?
The most valuable features of Netwrix Auditor are its affordability compared to similar products and its comprehensive monitoring of admin activities.
What is your experience regarding pricing and costs for Netwrix Auditor?
The pricing of Netwrix Auditor varies based on the number of users and devices in our environment, but it is generally very cost-effective compared to other solutions. We don't pay for licenses sep...
What needs improvement with Netwrix Auditor?
The solution currently meets my needs, but there is room for improvement with the introduction of AI functionality as suggested by the vendor. Additionally, expanding capabilities like database act...
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
No data available
 

Overview

 

Sample Customers

Illinois School District
AT&T, SanDisk, Siemens, Verizon, Electrolux, Allianz, Societe Generale
Find out what your peers are saying about Dameware Remote Support vs. Netwrix Auditor and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.