Try our new research platform with insights from 80,000+ expert users

Dameware Remote Support vs SolarWinds Access Rights Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
20th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (28th)
SolarWinds Access Rights Ma...
Ranking in Active Directory Management
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Active Directory Management category, the mindshare of Dameware Remote Support is 0.1%, down from 0.6% compared to the previous year. The mindshare of SolarWinds Access Rights Manager is 5.6%, up from 4.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

it_user273750 - PeerSpot reviewer
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
The ability to control admin rights through AD groups allows the techs to have all of the rights that they would normally without adjustments on the backend of the product. The Internet Sessions with the Remote Support tool also help for field support as well The Internet Sessions with the Remote…
Rafal-Stas - PeerSpot reviewer
Has good pricing options and is easy to manage and deploy
It's pretty easy to manage, and quite easy to deploy. It's easy to understand to work, and customers also tell us that there are a lot of options even too many sometimes for them. Sometimes the product is even too big for them at the beginning. The product also has a good payload with pricing. That's why the customers choose this solution. The price and the quality and options have a good ratio.
report
Use our free recommendation engine to learn which Active Directory Management solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
11%
Computer Software Company
10%
Manufacturing Company
8%
Manufacturing Company
11%
Government
10%
Retailer
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about SolarWinds Access Rights Manager?
It's pretty easy to manage, and quite easy to deploy.
What is your experience regarding pricing and costs for SolarWinds Access Rights Manager?
The pricing of the solution is fine. I rate the pricing a five out of ten.
What needs improvement with SolarWinds Access Rights Manager?
First configuration may be difficult if you didn't deep dive into documentation. I recommend contacting some partners to help you deploy it in your environment.
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
SolarWinds ARM
 

Overview

 

Sample Customers

Illinois School District
Accenture, Emerson, Lockheed Martin, Nielsen, NTT
Find out what your peers are saying about Dameware Remote Support vs. SolarWinds Access Rights Manager and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.