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Delinea Privileged Access Service vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Delinea Privileged Access Service offers good support but faces criticisms for slow email responses and room for improvement.
Sentiment score
9.0
SAP Identity Management's support is praised for expertise, but response times vary; direct contact or forums may expedite help.
 

Room For Improvement

Sentiment score
5.0
Delinea should improve alert setup, third-party integrations, user interface, documentation, pricing, support, and add password notifications and comprehensive reporting.
Sentiment score
4.0
SAP Identity Management needs UI, performance, and compatibility improvements, with better integration, compliance, risk analysis, and pricing enhancements.
 

Scalability Issues

Sentiment score
7.2
Delinea Privileged Access Service is versatile and adaptable, though scalability may vary with server resources and extensive user expansions.
Sentiment score
6.3
SAP Identity Management's scalability is debated; praised for flexibility but criticized for database maintenance and role optimization challenges.
 

Setup Cost

No sentiment score available
Delinea Privileged Access Service offers competitive device-based pricing, moderate cost, and suits mid-sized companies post-Thycotic merger.
Sentiment score
4.0
SAP Identity Management pricing is seen as costly, with value perception affected by inadequate alignment with business requirements.
 

Stability Issues

Sentiment score
9.3
Delinea Privileged Access Service is praised for its stable performance, high availability, and ability to resolve authentication issues.
Sentiment score
6.4
SAP Identity Management is mostly stable; some versions have issues, but recent updates enhance performance and user satisfaction.
 

Valuable Features

Sentiment score
8.3
Delinea Privileged Access Service enhances security with MFA, flexible integrations, auditing, asset discovery, and automated session recording features.
Sentiment score
8.5
SAP Identity Management is praised for flexibility, integration, user experience, and suitability for SAP and non-SAP systems.
 

Categories and Ranking

Delinea Privileged Access S...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
10
Ranking in other categories
Enterprise Password Managers (13th), Privileged Access Management (PAM) (12th)
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
13
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (16th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Delinea Privileged Access Service is designed for Privileged Access Management (PAM) and holds a mindshare of 3.0%, up 2.6% compared to last year.
SAP Identity Management, on the other hand, focuses on Identity Management (IM), holds 2.8% mindshare, down 3.9% since last year.
Privileged Access Management (PAM)
Identity Management (IM)
 

Featured Reviews

Siva Jp - PeerSpot reviewer
Very cost-effective and provides secure access to environments
It is difficult to integrate the product with other IT systems. We must contact professional service support. We do not have any control over it since it is a SaaS solution. We must go through Delinea’s PS team for all the integrations. We provide the requirements, the thought process, and the ideology of the workflow. However, it can be executed only by the PS team because we don't have any control or access to the application. As a SaaS consumer, I cannot do any custom scripting into the application. The PS team does all the customizations we require. The solution must improve the technical support.
Kiril Petkov - PeerSpot reviewer
Stable, especially if you're an experienced user and is suitable for managing access rights for accounts, process sharing, and file sharing, but it isn't straightforward to use or maintain
I'm not so happy about the features provided by SAP Identity Management, but I'm not sure where the problem lies, if it's a product issue, an issue with its deployment, or both. I find SAP Identity Management complicated to use. Maintaining it is also complex. The solution is integrated with only two core systems, so it's not compatible with all applications in terms of providing single sign-on, which makes no sense to me, so this is another area for improvement in SAP Identity Management. Still, the issue could be with the supplier my company is working with, as that supplier provides consultancy and deployment services. It's a popular, experienced, and well-ranked supplier in the local market. However, it's still not guaranteed that the business requirements have been understood correctly and that the deployment was done properly. What I'd like to see in SAP Identity Management in its next release is a more innovative way to use it for handling all access rights rather than having to use different products.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
13%
Manufacturing Company
10%
University
7%
Computer Software Company
16%
Manufacturing Company
15%
Financial Services Firm
10%
Energy/Utilities Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Privileged Access Service?
The solution provides secure access to environments.
What is your experience regarding pricing and costs for Delinea Privileged Access Service?
The pricing is moderate. The product is not expensive compared to CyberArk.
What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
I have encountered issues with the host authentication feature.
What is your primary use case for SAP Identity Management?
Our clients utilize the tool to automate user provisioning and manage identity, security, and user roles within their IT environment. It is configured as a tenant for this purpose, and it includes ...
 

Also Known As

Centrify Privileged Access Service, Centrify Zero Trust Privilege Services, Centrify Zero Trust Privilege, Centrify Infrastructure Services, Centrify Server Suite, Centrify Privilege Service
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Learn More

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Overview

 

Sample Customers

Boeing, Citi, Credit Suissw, Delta, Duke Energy, FDIC, GE Capital, Harvard University, Johnson & Johnson, Major League Baseball, Michelin, Microsoft
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about CyberArk, Delinea, One Identity and others in Privileged Access Management (PAM). Updated: November 2024.
816,406 professionals have used our research since 2012.