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Dell Avamar vs N2WS Backup & Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Dell Avamar offers efficient data reduction, cost savings, enhanced IT operations, and strong data security against ransomware threats.
Sentiment score
10.0
<p>N2WS Backup &amp; Recovery users saved time and money, improved efficiency, reduced downtime, and achieved better data protection and ROI.</p>
 

Customer Service

Sentiment score
6.6
Dell Avamar's customer service is mixed; praised for expertise but criticized for reliability and communication issues post-acquisition.
Sentiment score
7.9
<p>N2WS Backup &amp; Recovery offers highly regarded, responsive, and prompt customer support, with direct vendor handling and efficient issue resolution.</p>
When their technical person is online, the quality of service and technical knowledge are very good.
 

Scalability Issues

Sentiment score
6.9
Dell Avamar offers scalability for medium to large enterprises but requires costly node additions and has infrastructure limitations.
Sentiment score
7.6
<p>Users find N2WS Backup &amp; Recovery scalable and efficient for long-term use with various server and VM backup needs.</p>
Dell Avamar offers very good scalability.
 

Stability Issues

Sentiment score
8.6
Dell Avamar is praised for its stability, reliability, and effective performance in virtual and physical infrastructure backup and restore.
Sentiment score
8.6
<p>N2WS Backup &amp; Recovery is highly praised for its stability and reliability, frequently receiving a nine out of ten rating.</p>
 

Room For Improvement

Dell Avamar needs UI, backup speed, cloud integration, and scalability improvements, with concerns over pricing and technical support.
<p>N2WS Backup &amp; Recovery requires a better GUI, enhanced stability, and improved file management tools for more efficient backups.</p>
There are instances where backups fail on certain applications, which is an area that could be improved.
While Dell Avamar is a good product, the pricing is very high.
 

Setup Cost

Dell Avamar offers varying pricing experiences, with praised setup ease, but cost-effectiveness compared to competitors like Veeam is debated.
<p>N2WS Backup &amp; Recovery provides scalable, cost-effective cloud backup solutions with flexible pricing based on usage and exceptional customer support.</p>
I don't currently have detailed knowledge about the pricing, however, it is geared towards enterprise businesses and might be on the higher side.
 

Valuable Features

Dell Avamar provides efficient data protection, scalability, and seamless integration, offering user-friendly features and strong deduplication with minimal resource use.
<p>N2WS Backup &amp; Recovery is praised for its user-friendly design, efficient AWS instance management, strong repository, and reporting features.</p>
The most valuable feature is the instant recovery capability.
The most valuable feature for me is the backup functionality.
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
10th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (3rd)
N2WS Backup & Recovery
Ranking in Backup and Recovery
43rd
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
Cloud Backup (31st), Disaster Recovery (DR) Software (22nd)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell Avamar is 3.5%, down from 3.7% compared to the previous year. The mindshare of N2WS Backup & Recovery is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Rahul Sarangdhar - PeerSpot reviewer
Works excellently for on-prem backup but not the best for Azure backups
Avamar is not the best tool when it comes to taking Azure backups. Like Commvault, if Avamar can support VM-level backups for the cloud, that would make it a bit better. There is another Dell EMC tool called NetWorker, which is a bit centralized tool. If you deploy a storage node locally, you can use the same UI tool for central management, but in the case of Avamar, it needs to be deployed individually on a site, irrespective of whether it's small or big. So, if I have 10 sites, I have to manage 10 Avamar. That's a bit of a headache. The Dell EMC solution professionals who connect with the clients should suggest NetWorker to clients with multiple sites rather than Avamar. That's because NetWorker gives more centralized control, but they keep recommending Avamar, which isn't the best practice. There are no free or cheaper training plans. Unless your company is a partner with Dell, you don't get the student guide training, etc. Their administrator guide does not have all the information required for a new person. It doesn't cover the basics. The student guide is good, but it's not free. If you are a partner, only then it's free. Otherwise, there is a cost of $2,000 to $3,000. For people who are new to Avamar, there should be some resources to enable them to study on their own at least 50% of the basics. If I want to study Commvault, I get so many documents and resources to study, but in the case of Dell EMC products, there aren't any free resources. Only if you're a partner, the resources are available for you to learn. The user manuals and administrator guides are just for deployment. They aren't good for learning the basics for a fresher.
Cezar Ashkar - PeerSpot reviewer
Easy to use and setup
One valuable feature is the easy-to-use GUI There is room for improvement in stability. I have been using this solution for a few months. We currently use the latest version.  I would rate the stability a nine out of ten.  It is a scalable solution.  The technical support of N2WS has an…
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Government
12%
Computer Software Company
12%
Manufacturing Company
11%
Computer Software Company
21%
Financial Services Firm
15%
Manufacturing Company
12%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
What do you like most about N2WS Backup & Recovery?
N2WS Backup &amp; Recovery is very easy to use and configure backup for AWS instances.
What is your experience regarding pricing and costs for N2WS Backup & Recovery?
I used the free version. I don't have much experience with the paid version. But I'm trying to compare the pricing between different options.
What needs improvement with N2WS Backup & Recovery?
N2WS Backup &amp; Recovery efficiently takes cloud backups on EC2 instances. The solution has the option to take backup on-prem servers, but it's not very efficient.
 

Also Known As

Avamar
N2WS Cloud Protection Manager
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Coca-Cola, tecRacer, Cloudar, Goodwill
Find out what your peers are saying about Dell Avamar vs. N2WS Backup & Recovery and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.