Dell NetWorker and Infrascale Backup & Disaster Recovery are both leading solutions in enterprise data protection. Based on user feedback, Infrascale often has the upper hand due to its ease of use and effectiveness in disaster recovery scenarios.
Features: Dell NetWorker reviews highlight valuable features such as integration with a wide range of environments, robust reporting capabilities, and comprehensive support. Infrascale Backup & Disaster Recovery reviews emphasize its reliable backup, intuitive management, and cloud integration. Infrascale's ease of use often gives it an edge over NetWorker in terms of immediate usability and disaster recovery efficiency.
Room for Improvement: Users suggest that Dell NetWorker requires a more intuitive interface, improved cloud support, and streamlined user experience. For Infrascale Backup & Disaster Recovery, feedback includes requests for enhanced reporting features, more extensive documentation, and better customer support response times.
Ease of Deployment and Customer Service: Dell NetWorker's deployment model is described as complex but well-supported by strong customer service. Conversely, Infrascale's deployment is often praised for being straightforward, but some users indicate that customer support could be more responsive. This makes Infrascale a preferable solution for quick deployment, although NetWorker might be better for those needing extensive support.
Pricing and ROI: Dell NetWorker is noted for higher setup costs, but users indicate a solid return on investment due to its extensive features and reliability. Infrascale Backup & Disaster Recovery offers competitive pricing, and users report that its disaster recovery capabilities make it worth the investment. These differences highlight Infrascale as a cost-effective solution with a strong ROI, particularly for disaster recovery needs.
quick responses whenever we log a complaint
Technical support from Dell is excellent.
They are very responsive and helpful.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
Their average mean time to resolve open tickets is an hour.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
One person can manage hundreds and hundreds of endpoints without any issues.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
To connect to a server, it's necessary to install a client on the server, which is challenging.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
The licensing cost is somewhat expensive.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.
Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.
NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.
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Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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