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Dell NetWorker vs N-able Cove Data Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Dell NetWorker reduces expenses and improves efficiency, with 60% ROI for some, though not all experienced financial gains.
Sentiment score
7.9
N-able Cove Data Protection enhances profit with fixed pricing, cloud-based automation, and efficient, cost-effective backup and recovery solutions.
I have experienced time savings and money savings.
 

Customer Service

Sentiment score
7.0
Dell NetWorker's customer service is praised, but technical support varies, with some users experiencing delays and communication issues.
Sentiment score
7.6
N-able Cove Data Protection offers efficient, knowledgeable customer support, with effective resolutions and access to experienced teams including developers.
quick responses whenever we log a complaint
Technical support from Dell is excellent.
They are very responsive and helpful.
If I raise a ticket, they get back to me.
 

Scalability Issues

Sentiment score
7.5
Dell NetWorker is praised for scalability and flexibility, despite some upgrade challenges, with generally high ratings from users.
Sentiment score
7.8
N-able Cove Data Protection excels in scalability, easily managing numerous systems and seamlessly expanding storage through the cloud.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
It is scalable enough for our environment.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
There are some limitations, such as storage, where I cannot support a large number of employees who need to back up their data.
 

Stability Issues

Sentiment score
7.8
Dell NetWorker stability varies, with improvements in later versions, and depends on proper implementation and system requirements.
Sentiment score
8.1
N-able Cove Data Protection is highly stable and reliable, with minor issues mostly due to external factors.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
 

Room For Improvement

Users criticize Dell NetWorker for its complexity, performance issues, limited features, inadequate support, and insufficient integration and documentation.
N-able Cove Data Protection requires enhancements in reporting, cloud integration, dashboard customization, and improvements in backup, recovery, and compatibility.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
To connect to a server, it's necessary to install a client on the server, which is challenging.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve.
 

Setup Cost

Dell NetWorker offers complex capacity licensing with varying prices and potential discounts, competitive yet sometimes costly compared to alternatives.
N-able Cove Data Protection offers flexible pricing and billing, pooling storage to avoid overage charges and support scalability.
The licensing cost is somewhat expensive.
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
 

Valuable Features

Dell NetWorker offers automation, broad compatibility, and efficient data protection with user-friendly interface and robust recovery features.
N-able Cove Data Protection provides fast cloud backup, robust recovery, and a user-friendly dashboard for comprehensive data management.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
The most valuable feature of N-able Cove Data Protection is its ease of use.
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
N-able Cove Data Protection
Ranking in Backup and Recovery
30th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
22
Ranking in other categories
Cloud Backup (17th), SaaS Backup (9th), MSP Backup (2nd)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
Jack Henson - PeerSpot reviewer
Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups
I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
Computer Software Company
21%
Manufacturing Company
8%
Comms Service Provider
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
What do you like most about N-able Backup?
The initial setup of N-able Cove Data Protection was very easy.
What is your experience regarding pricing and costs for N-able Backup?
In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.
What needs improvement with N-able Backup?
N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...
 

Also Known As

NetWorker
N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Computer Depot, Leading Edge Computers, IT Logic Australia
Find out what your peers are saying about Dell NetWorker vs. N-able Cove Data Protection and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.