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Dell NetWorker vs OpenText Data Protector comparison

Dell Technologies and OpenText are both solutions in the Backup and Recovery category. Dell Technologies is ranked #13 with an average rating of 7.8, while OpenText is ranked #24 with an average rating of 7.6. Dell Technologies holds a 3.1% mindshare in BRS, compared to OpenText’s 0.6% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 80% of OpenText users who would recommend it.
Dell NetWorker
Read 81 Dell NetWorker reviews
  • 6,235 Views
  • 5,172 Comparison Views
90% willing to recommend
OpenText Data Protector
Read 101 OpenText Data Protector reviews
  • 1,876 Views
  • 1,199 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

OpenText Data Protector and Dell NetWorker compete in the data protection solutions category. Dell NetWorker seems to have the upper hand due to its advanced features and faster ROI.

Features: OpenText Data Protector features seamless integration, automation capabilities, and strong reporting options. Dell NetWorker offers advanced backup options, strong scalability, and a comprehensive feature set.

Room for Improvement: OpenText Data Protector needs enhancements in reporting, support for newer platforms, and better customer support. Dell NetWorker requires improvements in the configuration process, a more intuitive management system, and better documentation.

Ease of Deployment and Customer Service: OpenText Data Protector is straightforward to deploy, though customer service can be slow. Dell NetWorker has a steeper learning curve for deployment, but customer service is responsive and helpful.

Pricing and ROI: OpenText Data Protector offers a competitive initial setup cost but has slower ROI. Dell NetWorker is pricier but delivers faster ROI due to comprehensive features.

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To learn more, read our detailed Dell NetWorker vs. OpenText Data Protector Report (Updated: October 2024).
Buyer's Guide
Dell NetWorker vs. OpenText Data Protector
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.8
Dell NetWorker's customer service is appreciated for friendliness, but technical support experiences vary, with requests for faster responses.
No sentiment score available
OpenText Data Protector support is mixed: some users see improvements, but many face slow responses, frequent escalations, and limited documentation.
Technical support in Turkey is excellent, providing on-site support for some products.
For more quotes and insights, download the Dell NetWorker report
No quotes available
For more quotes and insights, download the OpenText Data Protector report
 

Room For Improvement

Sentiment score
3.8
Dell NetWorker needs faster restore, better stability, improved integration, user-friendliness, enhanced support, efficient management, and clearer pricing.
Sentiment score
4.2
OpenText Data Protector's outdated UI, cloud integration, reporting, support, pricing, and performance issues make it less competitive.
Dell should consider creating certifications similar to Cisco's CCNA, which has significantly helped Cisco in marketing and user adoption.
For more quotes and insights, download the Dell NetWorker report
No quotes available
For more quotes and insights, download the OpenText Data Protector report
 

Scalability Issues

Sentiment score
7.9
Dell NetWorker is seen as scalable but can face challenges with infrastructure and stability in larger enterprises.
No sentiment score available
Opinions on OpenText Data Protector scalability are mixed, influenced by deployment, integration, performance, and user environment size.
 

Setup Cost

Sentiment score
6.3
Dell NetWorker provides competitive pricing with complex licensing, offering discounts for sectors, with varying user opinions on costs.
No sentiment score available
Licensing starts from around five thousand US dollars and can go up to $40,000 or $50,000 depending on the project.
For more quotes and insights, download the Dell NetWorker report
No quotes available
For more quotes and insights, download the OpenText Data Protector report
 

Stability Issues

Sentiment score
7.5
Dell NetWorker's stability is mixed; reliability improves with updates, best practices, and proper configuration, despite some early challenges.
Sentiment score
8.5
OpenText Data Protector is generally reliable but depends on the environment, with stability varying between Linux and Windows platforms.
 

Valuable Features

Sentiment score
7.9
Dell NetWorker provides scalable, fast backup solutions with robust management and compatibility across diverse systems, including SAP HANA and Oracle.
Sentiment score
8.3
OpenText Data Protector offers robust data management, ease of use, automation, and broad infrastructure support with competitive pricing and scheduling.
As for technical support, the service provided in Turkey is very good, and they also offer on-site support for some products, which keeps us happy.
For more quotes and insights, download the Dell NetWorker report
No quotes available
For more quotes and insights, download the OpenText Data Protector report
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
81
Ranking in other categories
No ranking in other categories
OpenText Data Protector
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
101
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of OpenText Data Protector is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Derrick Brockel - PeerSpot reviewer
A stable tool that has an easy-to-use GUI that enables quick restoration
We had a security event back in February. We lost all our servers. We probably had 1500 servers. We used NetWorker to recover and restore VMs. It took us almost 30 days to get back up. It was not quick. However, we wouldn't have been able to recover without the product’s help. We first had to restore the NetWorker infrastructure. We used data domains. We imported the catalog. We identified the tier-one VMs we needed and got those restored. We installed security products on them to ensure they were clean. Then, we booted them up. The solution allowed us to recover our infrastructure.
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Jeroen Vranckaerts - PeerSpot reviewer
Though a highly stable tool, it needs to be made easier to use and configure
Scalability-wise, I rate the solution a five out of ten. OpenText Data Protector is complex to configure correctly, but the areas concerning the data and compression are good. Once you get the product to work, it works, but it's much too complex to configure and troubleshoot, as it takes a lot of time and energy, making it not so efficient. Once the tool is configured in your environment, it provides good backup and compression features. In my company, we use OpenText Data Protector as a backup for our servers, and we have a team of 20 people to take care of the data backup using the tool. My company doesn't use OpenText Data Protector as a backup for our client's computers. In my company, we have scheduled the process related to backup, which makes the tool run daily around 30 to 40 times.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Computer Software Company
18%
Manufacturing Company
12%
Financial Services Firm
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
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What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
See all answers
What is your experience regarding pricing and costs for Dell NetWorker?
I am not sure about the exact pricing, but it seems to be nominal and reasonable.
See all answers
What do you like most about Micro Focus Data Protector?
I haven't experienced any crashes while using the solution...Stability-wise, I rate the solution a ten out of ten.
See all answers
What is your experience regarding pricing and costs for Micro Focus Data Protector?
Pricing is high compared to other solutions. If they offer suitable features and a compatible price, we can attract clients. If the tech support becomes good, the price becomes less of a concern. W...
See all answers
What needs improvement with Micro Focus Data Protector?
Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector. This has been an issue, especially when troubleshooting or integrating with other vendor-spe...
See all answers
 

Comparisons

Dell PowerProtect Data Manager vs Dell NetWorker Logo
Dell PowerProtect Data Manager vs Dell NetWorker
Compared 28% of the time
Dell Avamar vs Dell NetWorker Logo
Dell Avamar vs Dell NetWorker
Compared 14% of the time
Veeam Data Platform vs Dell NetWorker Logo
Veeam Data Platform vs Dell NetWorker
Compared 11% of the time
Commvault Cloud vs Dell NetWorker Logo
Commvault Cloud vs Dell NetWorker
Compared 8% of the time
Veritas NetBackup vs Dell NetWorker Logo
Veritas NetBackup vs Dell NetWorker
Compared 8% of the time
More Dell NetWorker Competitors
Veeam Data Platform vs OpenText Data Protector Logo
Veeam Data Platform vs OpenText Data Protector
Compared 60% of the time
Veritas NetBackup vs OpenText Data Protector Logo
Veritas NetBackup vs OpenText Data Protector
Compared 16% of the time
Commvault Cloud vs OpenText Data Protector Logo
Commvault Cloud vs OpenText Data Protector
Compared 8% of the time
Symantec Data Loss Prevention vs OpenText Data Protector Logo
Symantec Data Loss Prevention vs OpenText Data Protector
Compared 6% of the time
Veritas Backup Exec vs OpenText Data Protector Logo
Veritas Backup Exec vs OpenText Data Protector
Compared 5% of the time
More OpenText Data Protector Competitors
 

Product Reports

Buyer's Guide
Dell NetWorker
November 2024
Dell NetWorker reportDownload Dell NetWorker product report
Buyer's Guide
OpenText Data Protector
November 2024
OpenText Data Protector reportDownload OpenText Data Protector product report
 

Also Known As

NetWorker
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Learn More

Video not available
Dell Technologies
OpenText
 

Overview

Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

OpenText Data Protector standardizes and consolidates backups across multiple platforms. It provides secure, comprehensive backup protection for business-critical data and applications whether virtual, physical, or online in the cloud.
 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Buyer's Guide
Dell NetWorker vs. OpenText Data Protector
October 2024
Free Report: Dell NetWorker vs. OpenText Data Protector
Find out what your peers are saying about Dell NetWorker vs. OpenText Data Protector and other solutions. Updated: October 2024.
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