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Dell PowerProtect Data Manager vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Ranking in Backup and Recovery
13th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Deduplication Software (6th)
Quest Rapid Recovery
Ranking in Backup and Recovery
36th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 4.6%, up from 3.9% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MinaMagdy1 - PeerSpot reviewer
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The most valuable features of the solution are flexibility and data protection."
"The deduplication is the most valuable feature because it helps to control the overhead."
"The solution adequately handles data storage."
"I would say flexibility is the most important feature of the product. The performance and speed are the best on the market."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration."
"It's the perfect solution for virtual and container directives. The data reduction feature works well, and we haven't had any issues."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"It is very easy to use and very easy to manage. The fact that I can easily recover data is valuable. I don't use it much. The only way I have been using it is that sometimes, people ask to recover the data, which is a very easy process. It takes only a few minutes to get in and get the data from the server."
"The best feature of the solution is the user interface."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
 

Cons

"Management is difficult and it is hard to determine when things aren't working properly."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"When I raise a ticket, it sometimes takes a while to get a response."
"The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response."
"PowerProtect Data Manager is missing a feature for takeout, which means I cannot store backup data off-site within the software. This is a limitation for organizations that require off-site solutions."
"PPDM requires further development. It is primarily integrated with DevOps systems."
"A lot of improvement is required in Dell's first level of support."
"The interface is too complex."
"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
 

Pricing and Cost Advice

"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"The solution is more affordable than other vendors."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"Dell PowerProtect Data Manager is not an expensive solution."
"The solution is not less expensive than competitors but pricing deals are available."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The product is offered at a very competitive price in the market."
"I don't think the licensing for the product is very expensive."
"The pricing is on the higher end."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Its price is okay. It is reasonable in terms of the way it works."
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Top Industries

By visitors reading reviews
Educational Organization
12%
Computer Software Company
11%
Financial Services Firm
10%
Government
9%
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
The price of Dell PowerProtect Data Manager is generally perceived as reasonable. However, specific figures are not available as I am on the technical side and do not handle costs.
What needs improvement with Dell PowerProtect Data Manager?
The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response. Scheduling for support calls can be problematic when it does not al...
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

PowerProtect, Dell EMC PowerProtect
Dell AppAssure
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about Dell PowerProtect Data Manager vs. Quest Rapid Recovery and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.