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Device42 vs Qualys VMDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
6.3
Qualys VMDR's customer service is praised for responsiveness and expertise, but some users desire faster resolution and more comprehensive support.
The technical support provided by Qualys is pretty good.
The response time takes a while.
 

Room For Improvement

No sentiment score available
Sentiment score
5.0
Qualys VMDR needs improvements in reporting, user interface, false positives, asset management, integration, support, analytics, and pricing.
It does not automate patching unless the patch management module is purchased separately.
The response time of technical support takes a while.
 

Scalability Issues

No sentiment score available
Sentiment score
8.0
Qualys VMDR is praised for its scalable cloud architecture, efficiently managing assets and deployments across various organizational sizes.
Scalability depends on the license and the number of assets being monitored.
 

Setup Cost

No sentiment score available
Sentiment score
4.5
Qualys VMDR is customizable and comprehensive but seen as costly, especially for smaller companies and mid-sized programs.
I would rate the pricing between seven to eight out of ten.
 

Stability Issues

No sentiment score available
Sentiment score
8.0
Qualys VMDR is highly stable with minimal issues, praised for reliability, although occasional slowness occurs with large data scans.
 

Valuable Features

No sentiment score available
Sentiment score
8.1
Qualys VMDR offers robust vulnerability management, customization, integration, and real-time updates, praised for ease of use and scalability.
Qualys VMDR offers a one-stop solution for monitoring and reporting.
I like the automated report generation and vulnerability report generation.
 

Categories and Ranking

Device42
Ranking in IT Asset Management
6th
Ranking in Configuration Management Databases
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (3rd)
Qualys VMDR
Ranking in IT Asset Management
4th
Ranking in Configuration Management Databases
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
91
Ranking in other categories
Vulnerability Management (2nd), Container Security (10th), Risk-Based Vulnerability Management (3rd)
 

Mindshare comparison

As of November 2024, in the IT Asset Management category, the mindshare of Device42 is 5.8%, down from 6.6% compared to the previous year. The mindshare of Qualys VMDR is 3.6%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Krishna Gopal Singh - PeerSpot reviewer
Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.
Harold Jensen - PeerSpot reviewer
Good visibility but expensive and needs better support
Support: It's often overseas and often following a script, basically asking us to redo what we opened the case with. Multiple APIs: There seems to be a lack of easy onboarding into Qualys. We had to use manual inputs and some API calls to get items in place. Dashboard: It is very rudimentary with very little customization. The Qualys Scripting Language (QSL) works differently in different Qualys modules, so when you get it working in one area you have to modify the syntax in others. User account management: We often have to give users more rights than needed just to give them what they need. Integration with the various Qualys Modules: You can tell the UI is different based on of the different teams that created them. QSL syntax same in all modules Responsiveness of some of the components: They time out, you get a blank screen, etc. Backend updates between the various modules: You update connectors and information takes a few minutes to show in VMDR or Global Asset View Connectors: Connectors have a throttling issue with AWS which causes them to frequently fail unless you manually run them again.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Manufacturing Company
9%
Healthcare Company
7%
Educational Organization
35%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a litt...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What is your primary use case for Qualys VM?
Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the ...
What do you like most about Qualys VMDR?
I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even ...
What is your experience regarding pricing and costs for Qualys VMDR?
I am not aware of the actual cost or pricing as it is managed by the client.
 

Also Known As

No data available
Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security, Qualys Virtual Scanner Appliance
 

Learn More

 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx
Find out what your peers are saying about Device42 vs. Qualys VMDR and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.