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Device42 vs Qualys VMDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

Device42
Ranking in IT Asset Management
6th
Ranking in Configuration Management Databases
2nd
Average Rating
8.4
Number of Reviews
25
Ranking in other categories
IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (3rd)
Qualys VMDR
Ranking in IT Asset Management
4th
Ranking in Configuration Management Databases
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
89
Ranking in other categories
Vulnerability Management (2nd), Container Security (10th), Risk-Based Vulnerability Management (3rd)
 

Mindshare comparison

As of November 2024, in the IT Asset Management category, the mindshare of Device42 is 5.8%, down from 6.6% compared to the previous year. The mindshare of Qualys VMDR is 3.6%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Krishna Gopal Singh - PeerSpot reviewer
Dec 4, 2022
Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management
Its price needs to be improved. It is more expensive than some of the other tools out there. Their support is good, but their knowledge base should be better. There should be a common area where we can search and find solutions for our queries or issues. We don't always need to raise a ticket with the Device42 support team. Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical.
Harold Jensen - PeerSpot reviewer
Jul 13, 2023
Good visibility but expensive and needs better support
Support: It's often overseas and often following a script, basically asking us to redo what we opened the case with. Multiple APIs: There seems to be a lack of easy onboarding into Qualys. We had to use manual inputs and some API calls to get items in place. Dashboard: It is very rudimentary with very little customization. The Qualys Scripting Language (QSL) works differently in different Qualys modules, so when you get it working in one area you have to modify the syntax in others. User account management: We often have to give users more rights than needed just to give them what they need. Integration with the various Qualys Modules: You can tell the UI is different based on of the different teams that created them. QSL syntax same in all modules Responsiveness of some of the components: They time out, you get a blank screen, etc. Backend updates between the various modules: You update connectors and information takes a few minutes to show in VMDR or Global Asset View Connectors: Connectors have a throttling issue with AWS which causes them to frequently fail unless you manually run them again.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The REST API abilities enables us to run scripts that pull information from our servers about software, storage, etc. Anything we need is pushed through REST API to the Device42 server and reflected in the report it generates."
"The import/export for bulk operations is a valuable and good feature."
"The continuous asset discovery is good because it means not having to manually input all the small data, such as IP addresses, leases, etc. It helps and saves us a lot of time."
"The auto-discovery is brilliant. You can have it scheduled to run on a regular basis, and the infrastructure is always getting updated within the platform. I would rate the asset discovery very highly. It's very comprehensive. It covers quite a lot of different methods for doing discovery and it supports a lot of different types of hardware as well."
"The Insights+ component is useful for us because it does business application mapping and helps us visualize it. It saves us time because we don't have to hunt for data."
"One of the most valuable features in my experience is the precise tracking of hardware devices and their locations registered in the solution. The solution allows to determine the exact placement of assets based on the building maps and the room details. This feature has allowed us to gain upper hand on the customers and provide them with a great satisfaction because they can visually see the arrangement of their assets within the organisation or building."
"The solution's automatic IT asset discovery and inventory functionality are top-notch. The thing I like is that it's open-source. If I need to change them — and they've given me links on GitHub to have them — I can go and change them to pull exactly what I want, as frequently as I want."
"We use the automatic IT asset discovery for different things, like VMware discovery and SNMP discovery for network devices. It helps us to keep hardware information up to date in Device42, and the VMware discovery helps us to keep virtual device inventory up to date... We are sure to have 100 percent of our devices in Device42. Not more, not less."
"The solution is easy to use."
"The reporting is fine."
"I find Qualys VM very robust, and it's very useful for vulnerability management and patch management. The value that it brings to my environment is economies of scale. There is no limitation on adding any endpoints. You go by the rule, and it's added once another endpoint is added to our environment. It's automatically installed, and it's less work from our end. It frees up my license automatically if I don't need an endpoint or if my machine is decommissioned. I like the dashboard displays because I don't see any duplication. The most important part is vulnerability management and prioritization. Unlike Symantec, it shows the kind of vulnerability I would want to patch first. It provides a holistic view of the kind of vulnerabilities and the ones I should remediate first. I don't have to do a scan; it just brings up those critical kinds of vulnerabilities like zero-day vulnerabilities and tells me to prioritize them. You have to prioritize these vulnerabilities first and go on with the rest. The dashboard shows me the ones that have been fixed, so I don't have to complete an aging report. The user experience and the graphical interface are good. As it's user-friendly and understandable on an executive level, it brings real value. We also use this solution because it's robust and flexibile."
"Technical support is great and we've never really had a problem."
"I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even if tags aren't made."
"Vulnerability management is the most valuable one and it’s a must in every organization."
"It's stable and quite reliable."
"It's very configurable to adjust impact to systems."
 

Cons

"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"I would like to see API management as an additional feature in the tool's future versions. It will give more API security."
"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"The architecture is a bit old-fashioned. Device42 is on one server, appliance, virtual machine, or guest. We are loading more into Device42 than it can hold. Overloading Device42 with REST API calls or tasks will directly impact every aspect because the server will be too busy to answer requests."
"Configuring rPDUs in the data center for Device42 required us to add multiple discovery jobs. The rPDUs were referred to the ISPDUs and daisy-chained. They would automatically assign a unique SMP port, but Device42 didn't allow SMP ranges, so we had to create a discovery job for each rPDU individually. We submitted a feature request to mitigate that."
"It was hard to know which assets I'd already looked at because if I looked up another asset with a similar name, they would still pop up. I would have to make sure I was looking at the right asset. The search function should be improved."
"Qualys should improve their customer experience. They need to improve the tech support experience and the turnaround time."
"Qualys VMDR could improve in reducing the occurrences of false positive vulnerabilities."
"Qualys VM's vulnerability scan could be improved, especially the number of CVE numbers it can manage at a time."
"Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this."
"One area of the product that could be improved is the management of vulnerabilities detected on disabled applications."
"The only improvement I can think of is on the implementation side. At times it is a bit slow."
"What we have found is that the solution is not closely tied with the patch management. It is okay with newer ones, like Windows 10 machines; it gives the correct patch. But for Windows 7 or Windows Server 2008, it does not give us the correct patch so we have to manually identify the patches. This is a major problem."
"I do not like that all of the data is stored on the cloud."
 

Pricing and Cost Advice

"The product cost is low. It is quite cheap."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"Our licensing costs are on a yearly basis."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"We pay $100,000 per year."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"The solution is reasonably priced for the value it provides."
"The pricing and licensing for Qualys could be improved."
"Usually every implementation is different and the quote is in function of number of assets."
"We have an annual contract for Qualys VMDR. I believe it's for either two years or five years."
"When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself."
"It is a high cost product. Compared to the other solutions, it is around 15 to 20% higher in cost."
"It is different for every company, but for us, it's every three years."
"The price is very reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
35%
Computer Software Company
11%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
Based on the use case for Device42, I found the solution a bit expensive. However, when you look at the support and the industry standards, Device42 was on par with the industry. Device42 is a litt...
What needs improvement with Device42?
The product must provide AI features. It would be very useful if I could create datasets or queries from an AI interface.
What is your primary use case for Qualys VM?
Qualys VM is used for vulnerability scans for the internet and applications using application exchange. There are many applications. We also use the solution for asset management per team, and the ...
What do you like most about Qualys VMDR?
I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even ...
What is your experience regarding pricing and costs for Qualys VMDR?
I am not aware of the actual cost or pricing as it is managed by the client.
 

Also Known As

No data available
Qualys VM, QualysGuard VM, Qualys Asset Inventory, Qualys Container Security, Qualys Virtual Scanner Appliance
 

Learn More

 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
Agrokor Group, American Specialty Health, American State Bank, Arval, Life:), Axway, Bank of the West, Blueport Commerce, BSkyB, Brinks, CaixaBank, Cartagena, Catholic Health System, CEC Bank, Cegedim, CIGNA, Clickability, Colby-Sawyer College, Commercial Bank of Dubai, University of Utah, eBay Inc., ING Singapore, National Theatre, OTP Bank, Sodexo, WebEx
Find out what your peers are saying about Device42 vs. Qualys VMDR and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.