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DFLabs IncMan SOAR vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DFLabs IncMan SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
30th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of March 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of DFLabs IncMan SOAR is 0.2%, down from 0.2% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 11.1%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1137807 - PeerSpot reviewer
Protects an organization from the threat of a data breach or cyberattack
The vendors themselves will actually help with any customizations a client may require. Many vendors don't offer this service or if they do, they charge very high rates. Their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product. Also, in terms of integration, it is very seamless compared to other cybersecurity products. They also have good features such as multi-tenancy. Every user would like to see these kinds of fanciful features on a robust interface. It actually makes the user feel like they are in a sci-fi movie.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The vendors themselves will actually help with any customizations a client may require"
"The solution is user-friendly and easy to configure."
"It is a scalable solution."
"It is a scalable solution."
"I have found the solution very useful, it integrates well with other platforms."
"I have no complaints about Cortex's stability."
"The solution is easy to deploy."
"Its agility and scalability are valuable."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
 

Cons

"The support is not 24/7."
"The price of the solution could be lower."
"The user interface (UI) is quite heavy and takes time to load, which is a major drawback."
"The formats are not compatible, are readily not available, and are not readable."
"In terms of improvement, it needs to be more modular. It's not. When you're working in layouts and you create specific apps within layouts, there's no portability right now in order to reuse that code across multiple layouts. I can't take a tab and say I want to use this tab on these other layouts. I have to physically go in there and recreate it from scratch, which is maddening."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"The solution should be made a bit cheaper."
"Its dashboard features need improvement."
"Palo Alto Networks Cortex XSOAR could improve the Panorama feature. We had to turn it off because it was not working properly."
 

Pricing and Cost Advice

Information not available
"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a nine."
"The solution is a bit on the expensive side."
"My company did not make any payments towards the licensing costs attached to the product since we were only using its pilot version."
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"Cortex XSOAR's price could be lower."
"The solution's cost is reasonable."
"The price of Palo Alto Networks Cortex XSOAR is comparable to other solutions in the market."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Government
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
 

Also Known As

DFLabs IncMan Incident Response
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

University of Advancing Technology, Cybersecurity Ventures
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: February 2025.
839,422 professionals have used our research since 2012.