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DFLabs IncMan SOAR vs Palo Alto Networks Cortex XSOAR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DFLabs IncMan SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
28th
Average Rating
0.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Palo Alto Networks Cortex X...
Ranking in Security Orchestration Automation and Response (SOAR)
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
46
Ranking in other categories
SOC as a Service (2nd)
 

Mindshare comparison

As of January 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of DFLabs IncMan SOAR is 0.2%, down from 0.3% compared to the previous year. The mindshare of Palo Alto Networks Cortex XSOAR is 13.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1137807 - PeerSpot reviewer
Protects an organization from the threat of a data breach or cyberattack
The vendors themselves will actually help with any customizations a client may require. Many vendors don't offer this service or if they do, they charge very high rates. Their vendors are very helpful; they will walk you through the whole Playbook until you have a good grasp of the product. Also, in terms of integration, it is very seamless compared to other cybersecurity products. They also have good features such as multi-tenancy. Every user would like to see these kinds of fanciful features on a robust interface. It actually makes the user feel like they are in a sci-fi movie.
NikhilSharma2 - PeerSpot reviewer
Ability to multiple playbooks to fetch data from multiple firewalls and utomated several tasks, including vulnerability scans and SOCL (Security Orchestration, Automation
Recently, they started implementing microservices in XSOAR, which has improved quality and addressed previous issues. However, they should focus more on licensing costs. The user licensing fees are quite high. For example, I received a quote for XSOAR, and it was $12,000 per user per year. If you have a SOC team of 30 members/analysts, you're looking at a substantial expense. They should consider reducing these costs since this high pricing seems to be more about profit. So, there is room for improvement in the pricing. Moreover, the reporting and dashboard features are decent but could be improved. The user interface (UI) is quite heavy and takes time to load, which is a major drawback.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The vendors themselves will actually help with any customizations a client may require"
"The solution is user-friendly and easy to configure."
"Cortex XSOAR's playbook for incident management and automation is highly valuable."
"It is quite scalable. I would rate it a ten out of ten."
"The most valuable features of Palo Alto Networks Cortex XSOAR are the remote controller from the workstation that can execute commands and isolate the systems outside of the network. Only the system with an internet connection can execute the task because the main console is in the cloud."
"What I like most about Palo Alto Networks Cortex XSOAR is how user-friendly it is for development. It is much simpler to work with compared to similar tools I've used."
"From the security team's standpoint, the solution has improved our organization's overall cybersecurity."
"We use the solution to automate our SIEM tools and incidents."
"The most valuable features of Palo Alto Networks Cortex XSOAR are its overall track record and features that fit our use case."
 

Cons

"The support is not 24/7."
"They should provide integration with machine learning platforms."
"The solution is very expensive."
"The tool’s multi-tenancy feature must be improved."
"The dashboard could be better."
"Creating complex playbooks using coding languages, such as Python, could be easier."
"With Palo Alto Networks Cortex XSOAR, managing its setup phase can be a complicated task."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a downside."
 

Pricing and Cost Advice

Information not available
"The pricing is fair. The pricing reflects the value and feature set it offers."
"The price of Palo Alto Networks Cortex XSOAR is expensive."
"There is a perception that it is priced very high compared to other solutions."
"The solution's cost is reasonable."
"The solution is based on an annual licensing model that is expensive."
"The solution is a bit on the expensive side."
"From the cost perspective, I have heard that its price is a bit high as compared to other similar products."
"Cortex XSOAR's price could be lower."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Computer Software Company
12%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Palo Alto Networks Cortex XSOAR?
Even though customers often comment on the price, the potential savings come from managing a large number of security events with a limited number of analysts. This leads to economic advantages des...
What needs improvement with Palo Alto Networks Cortex XSOAR?
The complexity of Cortex XSOAR has a trade-off with its versatility. The product can be tailored for each deployment to respond to specific customer needs, and this complexity may be seen as a down...
 

Also Known As

DFLabs IncMan Incident Response
Demisto Enterprise, Cortex XSOAR, Demisto
 

Overview

 

Sample Customers

University of Advancing Technology, Cybersecurity Ventures
Cellcom Israel, Blue Cross and Blue Shield of Kansas City, esri, Cylance, Flatiron Health, Veeva, ADT Cybersecurity
Find out what your peers are saying about Microsoft, Palo Alto Networks, Splunk and others in Security Orchestration Automation and Response (SOAR). Updated: December 2024.
831,997 professionals have used our research since 2012.