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Domo vs Informatica PowerExchange comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Domo users report varying ROI, highlighting efficiency and decision-making benefits despite occasional high costs and inadequate returns.
Sentiment score
7.7
Informatica PowerExchange improves decision-making and efficiency, offering quick ROI and significant cost savings with real-time data connectivity.
 

Customer Service

Sentiment score
7.0
Domo's customer service is knowledgeable but sometimes slow, with varying ongoing support and effective direct support channels.
Sentiment score
7.1
Informatica PowerExchange support is generally good and reliable, but users cite concerns regarding response times and availability.
While they eventually provide the correct answers, their support for smaller customers could be improved.
Their support aligns with what I have experienced with Informatica data quality teams, and it is quite effective.
The support was good enough, and they were able to resolve all the issues I raised in the past.
 

Scalability Issues

Sentiment score
7.2
Domo offers scalable, cloud-based solutions for diverse roles, supporting large datasets and user growth with robust performance and adaptability.
Sentiment score
7.0
Informatica PowerExchange is scalable and versatile, praised for cloud support but has limitations like multi-instance high availability.
Sigma, which is written for Snowflake, scales more easily than Domo.
 

Stability Issues

Sentiment score
7.8
Domo is a reliable cloud-based tool with minimal downtime, strong server performance, and rare access issues for users.
Sentiment score
7.7
Informatica PowerExchange is stable but version 10.5 has issues; improvements in reliability and troubleshooting are recommended.
Technical errors sometimes occur, such as network breakages at the source level, which breaks connectivity.
 

Room For Improvement

Domo faces concerns over ease of use, integration, visualization, pricing, ETL tools, user interface, and advanced AI capabilities.
Informatica PowerExchange needs enhanced integration, user interface, real-time processing, data support, affordability, installation ease, support, and scalability.
End users require a license to run their own reports and dashboards, which are fairly expensive.
One area that could be improved is performance, as PowerExchange sometimes has less performance compared to native connectors when dealing with a huge volume of data.
 

Setup Cost

Domo's pricing is high but justified by features and integration, suitable for larger enterprises, often requiring negotiation.
Informatica PowerExchange pricing includes annual fees and licensing costs, with cost-effectiveness varying by user needs and requirements.
Domo is expensive compared to other solutions.
The pricing and cost depend heavily on SAP's licensing structure, especially if using SAP integration services.
 

Valuable Features

Domo offers user-friendly data transformation, visualization, and integration with extensive connectors, handling large data sets efficiently.
Informatica PowerExchange offers robust data transformation, real-time capabilities, and integration with diverse data sources, ensuring performance and scalability.
I have been using it for four years and have been able to extract the information I need from it.
PowerExchange is one of the best software solutions to build integrations with non-Oracle or standard database services, especially for SAP and Hana products.
The primary advantage of Informatica PowerExchange is being able to extract data from source systems that Informatica does not natively support.
 

Categories and Ranking

Domo
Ranking in Data Integration
46th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
37
Ranking in other categories
BI (Business Intelligence) Tools (15th), Business Performance Management (15th), Reporting (7th), Data Visualization (9th)
Informatica PowerExchange
Ranking in Data Integration
18th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Data Integration category, the mindshare of Domo is 0.5%, up from 0.0% compared to the previous year. The mindshare of Informatica PowerExchange is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Integration
 

Featured Reviews

James John Wilson - PeerSpot reviewer
Robust, powerful, and easy to use
There were very few cases on some of the tables, the data tables, where I wish there was an additional feature or two. However, they were particular. What I wanted to see was the ability to collapse when you group a set of rows, let's say when you group them by status or health, so you have your red projects grouped up top. I wanted to compress or collapse that group of red and then open the yellow projects and then the green projects. There were a bit more features in the tables than I wanted to see. They have a widget that you can use either in Microsoft PowerPoint to pull over data into your PowerPoints and refresh graphs or charts or metrics or tables. I would love to see that available in Google Slides. I used it successfully in PowerPoint; however, at one company, they were only using Google products, and so that widget didn't help with reporting in slides. Therefore, we had to do a bit more manual work for our quarterly business reviews or monthly business reviews to produce our executive presentations. Sometimes the fonts were difficult to read if you're trying to put a lot of data in a table and show a lot of rows. Sometimes the fonts got too light, and you had to really play with it to try and figure out how to make it readable. One thing I had to do, and I don't know if it's necessarily a bad thing, was when I was running a meeting, I would have to go turn off the data jobs. If I was running a meeting and a lot of times people were scrambling in the background to do their updates even as the meeting was occurring, it would cause the page to render very slowly. It would sometimes pause or freeze. I found that if I went and turned off the status, the data update jobs that we're pulling data from Smartsheet, then the meetings would work more smoothly, and there were no interruptions or delays.
Mohammad Faizan Ahmad - PeerSpot reviewer
Helpful in handling areas like complex data sources and data processing but needs improved support services
The major challenge with the tool stems from the fact that if you are implementing it in the cloud, then it has to be within the framework. Another challenge is the large volume of data. Informatica PowerExchange is a product through which we enable connectivity, so it is not an application product or a stand-alone tool, but Informatica's core systems or IICS uses it to connect to multiple systems. The major challenge associated with the tool is on the infrastructure side. The tool's features could be something faster with more connectors. A number of connectors can help connect to a wide variety of applications. The tool should focus on reducing the resilient time, like, if any network disconnectivity happens, then auto-reconnection and the retry method should be more robust so that manual intervention is not required. We communicate with the tool's support team as we need to raise our issues with them. I have already worked with Informatica and have a total experience of around eight to nine years; the one problem with the tool is its support team since they take a lot of time to address a particular issue. If one time you schedule a call and explain the situation to them about the issue, the support team will raise tickets and take notes. They will ask you to share the logs or screenshots of the errors, and you will get no resolution. The support team will randomly give you some documents and expect you to go through them, and if you get back to them with questions, a new person will be allocated, and you will have to start explaining everything again. I would not say it is a pleasant experience.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
University
10%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
27%
Computer Software Company
12%
Insurance Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
One of the biggest problems is that end users require a license to run their own reports and dashboards, which are fairly expensive. Domo is also not the easiest product to use and is more expensiv...
What is your experience regarding pricing and costs for Informatica PowerExchange?
The pricing and cost depend heavily on SAP's licensing structure, especially if using SAP integration services. Informatica is seen as broader in integrations.
What needs improvement with Informatica PowerExchange?
I have minimal exposure to PowerExchange at this point. I will start working with it midyear, so I do not have much experience to suggest improvements.
 

Also Known As

corda
PowerExchange, Connectors
 

Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
ACH Food, BNSF Railway Company, Illinois State University
Find out what your peers are saying about Domo vs. Informatica PowerExchange and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.