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Dropbox vs SureDrop comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.5
Users find Dropbox easy to use, with mixed feedback on technical and billing support response times and varying regional experiences.
No sentiment score available
 

Room For Improvement

Sentiment score
4.9
Dropbox requires enhancements in security, pricing clarity, collaboration, storage, synchronization, integration, and user interface to compete with rivals.
No sentiment score available
 

Scalability Issues

Sentiment score
7.1
Dropbox is highly scalable with easy storage upgrades for paid plans, though some users find competitors easier for scaling up.
No sentiment score available
 

Setup Cost

No sentiment score available
Dropbox offers a free version with 2GB storage and competitive paid plans, with annual subscriptions typically cheaper.
No sentiment score available
 

Stability Issues

Sentiment score
8.7
Dropbox is highly rated for its stability and reliability, with users rarely reporting significant technical issues or performance glitches.
No sentiment score available
 

Valuable Features

Sentiment score
8.3
Dropbox offers device accessibility, seamless sharing, user-friendly interface, Office integration, synchronization, collaboration, security, stability, backup, access control, organization, and versatile storage.
No sentiment score available
 

Categories and Ranking

Dropbox
Ranking in Cloud Storage
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
88
Ranking in other categories
Content Collaboration Platforms (1st)
SureDrop
Ranking in Cloud Storage
28th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud Storage category, the mindshare of Dropbox is 8.5%, down from 10.3% compared to the previous year. The mindshare of SureDrop is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Storage
 

Featured Reviews

Anton Krivonosov - PeerSpot reviewer
An easy-to-use solution that can be used to store files in the cloud and share them with different people
Dropbox is a cloud-based solution. Dropbox is a nice solution to use if you have nothing to hide or aren't afraid that others will view some secrets because you don't know how the company protects them. If you store normal files you don't care much about, you can use Dropbox. Overall, I rate Dropbox a nine out of ten.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
57%
Computer Software Company
5%
University
4%
Financial Services Firm
3%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
Dropbox needs to improve its integration with Google platforms, including Google Sheets, Google Docs, and Google Slides, which facilitate easier collaboration. I would also like to see features rel...
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Comparisons

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Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
Information Not Available
Find out what your peers are saying about NetApp, Google, Nasuni and others in Cloud Storage. Updated: November 2024.
816,406 professionals have used our research since 2012.