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DX Unified Infrastructure Management vs Loom Systems comparison

Broadcom and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #28 with an average rating of 8.2, while ServiceNow is ranked #67. Broadcom holds a 0.5% mindshare in IM, compared to ServiceNow’s 0.3% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.
DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 807 Views
  • 499 Comparison Views
92% willing to recommend
Loom Systems
Read 4 Loom Systems reviews
  • 328 Views
  • 217 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

DX Unified Infrastructure Management and Loom Systems compete in infrastructure and application monitoring. Users generally favor Loom Systems for its comprehensive feature set, which justifies its cost.

Features: DX UIM offers robust monitoring capabilities, seamless integration with existing IT environments, and scalability. Loom Systems provides predictive analytics, advanced AI-driven insights, and proactive issue management.

Room for Improvement: DX UIM can enhance its predictive capabilities, address analytics depth, and expand AI integration. Loom Systems might improve deployment simplicity, reduce initial configuration time, and enhance cost-efficiency.

Ease of Deployment and Customer Service: DX UIM features a straightforward deployment process and reliable customer service, while Loom Systems delivers comprehensive training and responsive support despite requiring more initial configuration.

Pricing and ROI: DX UIM offers a competitive setup cost and scalable pricing model, promising substantial ROI. Loom Systems' higher upfront investment results in significant long-term ROI through its advanced analytics.

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Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
October 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Room For Improvement

No sentiment score available
No sentiment score available
Enhancements are needed in automation, integrations, pricing, incident prioritization, and 3D graphics to reduce human effort and improve efficiency.
 

Scalability Issues

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Loom Systems impresses with scalability, supporting thousands smoothly and offering flexible licenses, though some report limited access.
 

Stability Issues

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Loom Systems is highly reliable and stable, with minor issues arising only from custom user-developed applications.
 

Valuable Features

No sentiment score available
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Loom Systems RFS is valued for flexible infrastructure monitoring, enabling simple app creation and manageable service desk configuration.
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
28th
Average Rating
8.2
Reviews Sentiment
7.9
Number of Reviews
120
Ranking in other categories
Network Monitoring Software (34th), Server Monitoring (12th), Cloud Monitoring Software (24th), AIOps (11th)
Loom Systems
Ranking in IT Infrastructure Monitoring
67th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.4% compared to the previous year. The mindshare of Loom Systems is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
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Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
15%
Computer Software Company
12%
Healthcare Company
5%
Financial Services Firm
23%
Computer Software Company
18%
Real Estate/Law Firm
8%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
I primarily use DX UIM to capture performance data and faults.
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What advice do you have for others considering DX Infrastructure Manager?
I wouldn't recommend DX UIM to other users because of its issues with reporting and stability - SolarWinds would be a better choice. I would give DX UIM a rating of seven out of ten.
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What is your experience regarding pricing and costs for DX Infrastructure Manager?
For us, while the base price is the same, we are moving device types and are in the process of negotiating costs with Broadcom. They have a price for MSPs and also for services. We are trying to re...
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Comparisons

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Datadog vs DX Unified Infrastructure Management Logo
Datadog vs DX Unified Infrastructure Management
Compared 20% of the time
SCOM vs DX Unified Infrastructure Management Logo
SCOM vs DX Unified Infrastructure Management
Compared 16% of the time
SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management Logo
SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management
Compared 16% of the time
Nagios XI vs DX Unified Infrastructure Management Logo
Nagios XI vs DX Unified Infrastructure Management
Compared 12% of the time
More DX Unified Infrastructure Management Competitors
No data available
 

Product Reports

Buyer's Guide
DX Unified Infrastructure Management
November 2024
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
IT Infrastructure Monitoring
November 2024
Loom Systems reportDownload Loom Systems product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Learn More

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Broadcom
ServiceNow
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
October 2024
Free Report: DX Unified Infrastructure Management vs. Loom Systems
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