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DX Unified Infrastructure Management vs Loom Systems comparison

Broadcom and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Broadcom is ranked #55 with an average rating of 7.0, while ServiceNow is ranked #65. Broadcom holds a 0.5% mindshare in IM, compared to ServiceNow’s 0.2% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.
DX Unified Infrastructure M...
Read 121 DX Unified Infrastructure Management reviews
  • 712 Views
  • 431 Comparison Views
92% willing to recommend
Loom Systems
Read 4 Loom Systems reviews
  • 282 Views
  • 181 Comparison Views
80% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

DX Unified Infrastructure Management and Loom Systems compete in infrastructure and application monitoring. Users generally favor Loom Systems for its comprehensive feature set, which justifies its cost.

Features: DX UIM offers robust monitoring capabilities, seamless integration with existing IT environments, and scalability. Loom Systems provides predictive analytics, advanced AI-driven insights, and proactive issue management.

Room for Improvement: DX UIM can enhance its predictive capabilities, address analytics depth, and expand AI integration. Loom Systems might improve deployment simplicity, reduce initial configuration time, and enhance cost-efficiency.

Ease of Deployment and Customer Service: DX UIM features a straightforward deployment process and reliable customer service, while Loom Systems delivers comprehensive training and responsive support despite requiring more initial configuration.

Pricing and ROI: DX UIM offers a competitive setup cost and scalable pricing model, promising substantial ROI. Loom Systems' higher upfront investment results in significant long-term ROI through its advanced analytics.

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To learn more, read our detailed DX Unified Infrastructure Management vs. Loom Systems Report (Updated: January 2025).
Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in IT Infrastructure Monitoring
55th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
121
Ranking in other categories
Network Monitoring Software (68th), Server Monitoring (22nd), Cloud Monitoring Software (38th), AIOps (19th)
Loom Systems
Ranking in IT Infrastructure Monitoring
65th
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Anomaly Detection Tools (2nd)
 

Mindshare comparison

As of February 2025, in the IT Infrastructure Monitoring category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.4% compared to the previous year. The mindshare of Loom Systems is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Arunpandiyan M - PeerSpot reviewer
Easy to set up, simple to use, and offers great technical support
There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.
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Keerthi Kumar Sangaraju - PeerSpot reviewer
Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident
What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I recall the initial setup being straightforward."
"It is easy to implement but requires good planning."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"It is the foundation for our monitoring solution."
"I can use the Drag and Drop feature to build dashboards within minutes."
"Monitors the infrastructure asset and also monitors as an IT service."
"Probe packages and probe deployment."
More DX Unified Infrastructure Management pros
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"You can develop your own apps within Loom, and they can be configured very simply."
"The RFS portion of the solution is the product's most valuable feature."
 

Cons

"Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"There should be wider coverage of storage infrastructure."
"​We want to see more investment in the UI and the dashboard."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."
"DX UIM's reporting and customization need to be improved."
"Currently lacks a mobile application which would be helpful."
More DX Unified Infrastructure Management cons
"The reporting is a bit weak. They should work to improve this aspect of the product."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The change management within the solution needs to be improved. There needs to be more process automation."
 

Pricing and Cost Advice

"The license cost depends on the number of probes and robots."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"Reasonable setup cost and licensing prices."
"Customers pay for the license and the support."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Financial Services Firm
16%
Computer Software Company
11%
Real Estate/Law Firm
6%
Financial Services Firm
21%
Computer Software Company
16%
Real Estate/Law Firm
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
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What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
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What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
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Comparisons

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Compared 31% of the time
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Compared 31% of the time
SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management Logo
SolarWinds Server and Application Monitor vs DX Unified Infrastructure Management
Compared 20% of the time
DX SaaS vs DX Unified Infrastructure Management Logo
DX SaaS vs DX Unified Infrastructure Management
Compared 19% of the time
More DX Unified Infrastructure Management Competitors
No data available
 

Product Reports

Buyer's Guide
DX Unified Infrastructure Management
February 2025
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
IT Infrastructure Monitoring
January 2025
Loom Systems reportDownload Loom Systems product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom
Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.
ServiceNow
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica
Buyer's Guide
DX Unified Infrastructure Management vs. Loom Systems
January 2025
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