Executive SummaryUpdated on Oct 9, 2024
DX Unified Infrastructure Management and SolarWinds AppOptics are competing in the field of IT infrastructure and application performance management. DX UIM seems to have the upper hand due to its extensive scalability and stability, making it a preferred choice for large enterprises.
Features: DX Unified Infrastructure Management offers extensive scalability, supporting global monitoring with a low system footprint and simplified console-based maintenance. It provides flexibility in multi-tenancy, and dashboard customization, and supports a wide range of probes, enhancing its stability. SolarWinds AppOptics provides broad application performance management, robust dashboard capabilities, and seamless integration with other systems.
Room for Improvement: DX Unified Infrastructure Management needs to address customer support concerns during the transition from CA to Broadcom, improve VM monitoring, and enhance maintenance modes. SolarWinds AppOptics could benefit from enhanced integration features, a centralized information hub, and improvements in its user interface for easier monitoring.
Ease of Deployment and Customer Service: DX UIM supports hybrid cloud environments but receives mixed reviews on customer service consistency, especially post-CA acquisition. SolarWinds AppOptics operates on on-premises and public cloud setups and is praised for attentive customer support and swift resolution of technical issues.
Pricing and ROI: DX Unified Infrastructure Management, though considered expensive, offers functionalities that justify the cost for larger enterprises through quick ROI and flexible licensing. SolarWinds AppOptics has a straightforward licensing approach, seen as reasonably priced, suitable for cost-effective solutions, with variable ROI depending on deployment scale and feature usage.
