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Dynatrace vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Dynatrace boosts troubleshooting efficiency and ROI, supporting DevOps, but requires commitment despite potential high costs.
Sentiment score
7.7
LogicMonitor improved cost savings, operational efficiencies, downtime, resource allocation, alert management, productivity, and customer satisfaction with advanced insights and tool consolidation.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.2
Dynatrace receives praise for friendly, responsive service, though complex cases sometimes face delays needing more expertise.
Sentiment score
7.9
LogicMonitor's customer service is praised for fast responses, knowledgeable staff, 24/7 availability, and effective problem-solving, but varies by location.
They have a good reputation, and the support is commendable.
 

Scalability Issues

Sentiment score
7.4
Dynatrace effectively scales, especially cloud-based, with some challenges in complex environments, offering efficient handling of new demands.
Sentiment score
7.8
LogicMonitor scales efficiently for thousands of devices, offering automation, role-based access control, and seamless growth with minimal challenges.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
 

Stability Issues

Sentiment score
7.7
Dynatrace is praised for reliable performance and stability, with quick issue resolution and consistent updates enhancing user satisfaction.
Sentiment score
8.1
LogicMonitor is highly stable, with minimal downtime, strong alerting features, frequent updates, and high user satisfaction.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
 

Room For Improvement

Dynatrace users desire better pricing, UI simplicity, monitoring, integrations, analytics, legacy support, automation, data export, and platform compatibility.
LogicMonitor users seek enhanced monitoring customization, automation, reporting, performance monitoring, and improved alarm, topology, dashboards, and email alert features.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
 

Setup Cost

Dynatrace offers advanced features with complex, high-cost pricing, varying by infrastructure size, but provides trials for suitability assessment.
LogicMonitor offers competitive pricing at $7.75 per device, with discounts, and justifies its cost through robust functionality.
 

Valuable Features

Dynatrace provides comprehensive performance monitoring and optimization with AI-driven insights and seamless integration across cloud and hybrid environments.
Dashboards provide interactive visualization, custom monitoring, robust reporting, and integration with alerts, Google Maps, NetFlow, and AI-driven anomaly detection.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
 

Categories and Ranking

Dynatrace
Ranking in Container Monitoring
1st
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Log Management (4th), Mobile APM (1st)
LogicMonitor
Ranking in Container Monitoring
5th
Ranking in AIOps
6th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
26
Ranking in other categories
Network Monitoring Software (10th), IT Infrastructure Monitoring (12th), Cloud Monitoring Software (13th)
 

Mindshare comparison

As of February 2025, in the Container Monitoring category, the mindshare of Dynatrace is 35.3%, down from 36.0% compared to the previous year. The mindshare of LogicMonitor is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Container Monitoring
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Henry-Steinhauer - PeerSpot reviewer
They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.
I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.
report
Use our free recommendation engine to learn which Container Monitoring solutions are best for your needs.
838,713 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
35%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
21%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Dynatrace vs. LogicMonitor and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.