PRTG Network Monitor and LogicMonitor compete in the IT monitoring solutions category. LogicMonitor seems to have an edge with its robust dashboard visualizations and highly customizable logic modules offering personalized features.
Features: PRTG Network Monitor provides built-in analytics, root cause identification, and an Alliance program for a comprehensive ecosystem. It offers flexibility in IT, ERP, and CRM monitoring. Users value its alert functions, dashboards, and a wide array of sensors for various technologies. LogicMonitor excels in dashboard visualizations, offering instant network performance views. It features customizable logic modules for high personalization and robust reporting capabilities, enabling effective preventative maintenance.
Room for Improvement: PRTG Network Monitor could benefit from faster polling and better service desk integrations. Users also seek enhanced application monitoring and user-friendly network mapping designs. LogicMonitor users suggest improving alert correlation logic, topology mapping, and automated remediation processes. Accessible customization options for data sources to better support large-scale environments are also desired.
Ease of Deployment and Customer Service: PRTG Network Monitor is primarily on-premises with some cloud deployments. It is known for easy setups but receives criticism for slow, primarily email-based support. LogicMonitor supports varied deployments, including hybrid and public cloud, and is recognized for reliable, responsive customer support, though complex queries may require user investigation.
Pricing and ROI: PRTG Network Monitor is cost-effective for smaller setups, offering a sensor pack-based pricing model with appreciated perpetual licensing. However, scalability costs concern larger environments. LogicMonitor, slightly more expensive, offers extensive features and is adaptable for managed service providers. Its device-based pricing structure supports enterprise scaling, offering substantial value despite licensing cost concerns for very large environments. Both solutions enhance ROI by reducing downtime and enabling proactive monitoring, with LogicMonitor's tool integration potentially enhancing operational efficiencies.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
The setup process is well-documented, making it easy to deploy.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
The prices are very high for PRTG Network Monitor.
Pricing is by the number of devices, not by sensor.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
The pricing is affordable compared to SolarWinds.
LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.
LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.
What are LogicMonitor's key features?
What benefits or ROI should users expect?
LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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