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LogicMonitor vs PRTG Network Monitor comparison

LogicMonitor and Paessler GmbH are both solutions in the Network Monitoring Software category. LogicMonitor is ranked #24 with an average rating of 9.3, while Paessler GmbH is ranked #5 with an average rating of 7.9. LogicMonitor holds a 1.9% mindshare in NMS, compared to Paessler GmbH’s 4.1% mindshare. Additionally, 100% of LogicMonitor users are willing to recommend the solution, compared to 92% of Paessler GmbH users who would recommend it.
LogicMonitor
Read 28 LogicMonitor reviews
  • 4,380 Views
  • 2,759 Comparison Views
100% willing to recommend
PRTG Network Monitor
Read 111 PRTG Network Monitor reviews
  • 7,889 Views
  • 5,365 Comparison Views
92% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 21, 2025

PRTG Network Monitor and LogicMonitor are contenders in the network monitoring software space. PRTG excels with its ease of setup and affordability, while LogicMonitor stands out with its sophisticated dashboards and customization options.

Features: PRTG Network Monitor provides a user-friendly setup with a variety of built-in sensors, making it adaptable for different infrastructure types. It is recognized for its cost-effectiveness and strong alerting capabilities. LogicMonitor offers advanced dashboards and flexibility through its logic modules, enabling detailed customization to meet demanding monitoring needs, especially in hybrid environments.

Room for Improvement: PRTG Network Monitor could enhance its desktop application performance and resolve issues related to remote probes. It also lacks in advanced mapping abilities and distributed monitoring. LogicMonitor has room to improve in automation and reporting clarity. Users have expressed a need for better topology mapping and more personalized alert settings to minimize alert fatigue.

Ease of Deployment and Customer Service: PRTG Network Monitor is typically installed on-premises, appreciated for its all-in-one bundle, though its support service, limited to email, is less comprehensive. LogicMonitor supports hybrid cloud deployment, providing flexibility at a higher cost. It necessitates attention to licensing details for full feature usage.

Pricing and ROI: PRTG Network Monitor is seen as a cost-effective choice for smaller environments, with a perpetual licensing model beneficial to small and mid-sized businesses. It offers quick ROI through effective monitoring. Meanwhile, LogicMonitor is positioned as a premium solution with scalable licenses, suitable for enterprises that can justify its higher costs with substantial efficiency gains.

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Buyer's Guide
LogicMonitor vs. PRTG Network Monitor
October 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Organizations using LogicMonitor saved costs, reduced false alerts, improved efficiency, and enhanced visibility, preventing outages and boosting customer satisfaction.
Sentiment score
6.6
PRTG Network Monitor enhances efficiency by reducing downtime, manpower, and costs through automation and simplified monitoring systems.
The return is more of value and savings in preventing costly downtime, making the savings of about $60,000 which we would have lost without LogicMonitor, and in IT staff efficiency, we save approximately 15 hours a week.
I can definitely notice a difference in our posture, uptime, and ability to solve problems and resolve outages much quicker since we have had LogicMonitor in place.
For more quotes and insights, download the LogicMonitor report
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
For more quotes and insights, download the PRTG Network Monitor report
Maxwell Miya - PeerSpot reviewer
MA
MA
reviewer2759802 - PeerSpot reviewerChandhan P - PeerSpot reviewer
 

Customer Service

Sentiment score
7.8
LogicMonitor's customer service is praised for its quick, knowledgeable responses, with a highly regarded chat feature connecting users to engineers.
Sentiment score
6.7
PRTG Network Monitor offers helpful customer service, but mixed reviews on support responsiveness, with users appreciating its intuitive design.
Customer support is on point and very well trained.
The product mostly just works without issues.
For more quotes and insights, download the LogicMonitor report
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
For more quotes and insights, download the PRTG Network Monitor report
Maxwell Miya - PeerSpot reviewer
MA
madhan kumar hs - PeerSpot reviewerTochukwu Uzomba - PeerSpot reviewer
SA
 

Scalability Issues

Sentiment score
7.9
LogicMonitor provides scalable, cloud-based monitoring for diverse users, efficiently managing extensive infrastructures with flexibility and adaptability.
Sentiment score
7.4
PRTG Network Monitor excels in scalability, efficient performance, and ease of use, effectively managing diverse IT infrastructures.
They are not licensed, so you could deploy one collector or 1,000 collectors for the same cost.
For more quotes and insights, download the LogicMonitor report
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
For more quotes and insights, download the PRTG Network Monitor report
MA
Tochukwu Uzomba - PeerSpot reviewer
SA
Petr Pouzar - PeerSpot reviewer
 

Stability Issues

Sentiment score
8.2
LogicMonitor is praised for reliable performance, minimal outages, automatic updates, responsive alerts, and consistent availability with little maintenance.
Sentiment score
7.9
PRTG Network Monitor remains stable with minimal downtime, though occasional issues arise from user errors and configuration limits.
It is very stable. I have never seen LogicMonitor itself go down.
For more quotes and insights, download the LogicMonitor report
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
PRTG Network Monitor is very stable and requires low maintenance.
For more quotes and insights, download the PRTG Network Monitor report
MA
MA
Megha Pawar - PeerSpot reviewer
SB
 

Room For Improvement

LogicMonitor challenges include enhancing alarm suppression, reporting, deployment, visualization, cloud monitoring, and desire for flexible alerts and dashboards.
PRTG Network Monitor needs improved features in templates, map design, performance, scalability, integration, automation, and interface flexibility.
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface.
The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments.
For more quotes and insights, download the LogicMonitor report
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
For more quotes and insights, download the PRTG Network Monitor report
Maxwell Miya - PeerSpot reviewer
MA
Tochukwu Uzomba - PeerSpot reviewer
SA
reviewer980832 - PeerSpot reviewer
 

Setup Cost

LogicMonitor provides competitive pricing and strong value with scalability and premium features, though potentially costly for smaller organizations.
PRTG Network Monitor offers flexible pricing with all-inclusive licensing, competitive for enterprises but can become costly for large deployments.
No quotes available
For more quotes and insights, download the LogicMonitor report
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
For more quotes and insights, download the PRTG Network Monitor report
madhan kumar hs - PeerSpot reviewerTochukwu Uzomba - PeerSpot reviewer
SA
 

Valuable Features

LogicMonitor offers customizable dashboards, flexible alerting, integration, automation, and proactive alerts for enhanced system monitoring and insights.
PRTG Network Monitor is praised for rapid deployment, scalability, real-time monitoring, customizable alerts, and cross-vendor flexibility.
The dynamic alerting and root cause analysis have helped us fix issues before they cause a full-blown outage or degrade performance for end users.
If you need to troubleshoot, or if the Logic Module does not work exactly as needed, you can go in, look at the code, and fork that Logic Module to adjust the Groovy code to do exactly what you need.
For more quotes and insights, download the LogicMonitor report
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
For more quotes and insights, download the PRTG Network Monitor report
Maxwell Miya - PeerSpot reviewer
MA
SA
reviewer2759802 - PeerSpot reviewerChandhan P - PeerSpot reviewer
 

Categories and Ranking

LogicMonitor
Ranking in Network Monitoring Software
24th
Ranking in IT Infrastructure Monitoring
23rd
Ranking in Cloud Monitoring Software
18th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
28
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Container Monitoring (7th), AIOps (13th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
5th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of LogicMonitor is 1.9%, down from 2.2% compared to the previous year. The mindshare of PRTG Network Monitor is 4.1%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor4.1%
LogicMonitor1.9%
Other94.0%
Network Monitoring Software
 

Featured Reviews

Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.
Read full review
madhan kumar hs - PeerSpot reviewer
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
Read full review
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
8%
Computer Software Company
12%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise8
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise18
Large Enterprise43
 

Questions from the Community

What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
See all answers
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
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What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
See all answers
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
See all answers
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
See all answers
What is your experience regarding pricing and costs for PRTG Network Monitor?
My experience with pricing, setup cost, and licensing for PRTG Network Monitor is that it is reasonable.
See all answers
 

Comparisons

OpsRamp vs LogicMonitor Logo
OpsRamp vs LogicMonitor
Compared 8% of the time
Zabbix vs LogicMonitor Logo
Zabbix vs LogicMonitor
Compared 7% of the time
Azure Monitor vs LogicMonitor Logo
Azure Monitor vs LogicMonitor
Compared 6% of the time
ThousandEyes vs LogicMonitor Logo
ThousandEyes vs LogicMonitor
Compared 6% of the time
ServiceNow IT Operations Management vs LogicMonitor Logo
ServiceNow IT Operations Management vs LogicMonitor
Compared 3% of the time
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Zabbix vs PRTG Network Monitor Logo
Zabbix vs PRTG Network Monitor
Compared 8% of the time
PRTG Enterprise Monitor vs PRTG Network Monitor Logo
PRTG Enterprise Monitor vs PRTG Network Monitor
Compared 6% of the time
SolarWinds NPM vs PRTG Network Monitor Logo
SolarWinds NPM vs PRTG Network Monitor
Compared 5% of the time
Centreon vs PRTG Network Monitor Logo
Centreon vs PRTG Network Monitor
Compared 5% of the time
More PRTG Network Monitor Competitors
 

Product Reports

Buyer's Guide
LogicMonitor
October 2025
LogicMonitor reportDownload LogicMonitor product report
Buyer's Guide
PRTG Network Monitor
October 2025
PRTG Network Monitor reportDownload PRTG Network Monitor product report
 

Overview

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?
  • Customizable Dashboards: Allows personalization of monitoring views.
  • Robust Alerting: Offers advanced alert configurations.
  • API and Plugin Support: Ensures integration with apps like ServiceNow.
  • Dynamic Thresholds: Facilitates proactive issue resolution.
  • Anomaly Detection: Aids in identifying potential issues early.
What ROI should users look for in reviews?
  • Operational Efficiency: Enhanced by detailed visualizations and dashboards.
  • Scalability: Supports growing IT environments effortlessly.
  • Proactive Management: Facilitated by flexible alerting and monitoring.
  • Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

LogicMonitor

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Paessler GmbH
 

Sample Customers

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Buyer's Guide
LogicMonitor vs. PRTG Network Monitor
October 2025
Free Report: LogicMonitor vs. PRTG Network Monitor
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.