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Dynatrace vs Logz.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Log Management
5th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Application Performance Monitoring (APM) and Observability (2nd), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
Logz.io
Ranking in Log Management
20th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Security Information and Event Management (SIEM) (24th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Dynatrace is 5.2%, down from 7.4% compared to the previous year. The mindshare of Logz.io is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
Derrick Brockel - PeerSpot reviewer
The solution is a consistent logging platform that provides excellent query mechanisms
We can query a lot of data points and build dashboards. The vendor is good at adjusting their models. Most companies want us to forecast our yearly use and pay it upfront on day one. With Logz.io, we commit to use 14 TB in a year. However, they measure us every month and give us a monthly bill. Depending on our monthly usage, we pay for 14 TB divided by 12 months or a little extra. It's a little bit more like AWS. Other solutions do not do it. They want their money upfront. We really like the dashboards. We have 36 sub-accounts. Each sub-account is an app, and we could put restrictions on that app. Previously, there were capacity restrictions on the sub-accounts. If we have a sub-account of 1 TB and use only 100 GB, we waste 900 GB that day. We could not share it between sub-accounts. Now, they provide an overhead volume. We do a reserve, and any sub-account could use anything over the reserve. It utilizes our footprint better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a product that helps developers, testers, and operations to make sure their applications work quickly and reliably."
"It can hook on at the code level, then tell me all the details that I need."
"Dynatrace alerts are based off of deviations from baseline metrics, which it is constantly collecting."
"Dynatrace alerts are based on deviations from the reference metrics which are constantly collected."
"Dynatrace's documentation is great. I love the university."
"It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics."
"The visibility that it provides through the application's behavior allows us to find trends based on our customized metrics."
"Before we had the tool we had no visibility into the user experience and capturing what was going on inside the browser. We utilized tags so we knew how many times people were doing certain things, but we did not know how the performance was, if users were satisfied with what they were doing, and if we were serving up errors."
"We use the tool to track the dev and production environment."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"The visualizations in Kibana are the most valuable feature. It's much more convenient to have a visualization of logs. We can see status really clearly and very fast, with just a couple of clicks."
"We use the product for log collection and monitoring."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"The query mechanism for response codes and application health is valuable."
 

Cons

"We ran into a problem where the Dynatrace JavaScript agent is returning errors, and it's very apparent that there's a problem. However, the customer support will ask us for seemingly unnecessary details instead of looking at our dashboard through their account to see what the problem is. They ask us for a lot of details not really related to solving the problem. As a result, we still have a few issues that were never resolved. They're not major issues, but they're kind of frustrating."
"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"We called support mostly about implementation issues. Docker was one which was early on and the support structure for Dynatrace. Typically, they were trying to help us figure out third-party applications and where the monitoring agent should be located."
"The thread traceability is something that needs improvement."
"Two things that can be improved are the licensing and the Business dashboard."
"Where we are struggling is being able to pull that information out and combine it with other contextual information that we have in other sources. Mining that data in a big-data environment, and joining it together and coming up with larger types of analysis on it."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"I need more experience.​"
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"The price can be cheaper and they should have better monitoring."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two."
"The solution needs to expand its access control and make it accessible through API."
"Capacity planning could be a little bit of a struggle."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"The product needs improvement from a filtering perspective."
 

Pricing and Cost Advice

"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
"I have not been able to observe more than 1% overhead, despite Dynatrace saying that it can be slightly higher in some situations."
"Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups."
"I think the pricing is at a fair value for what it is."
"Licensing is a bit complicated for Dynatrace, and pricing is dependent on how much your organization invests."
"We asked for a three-year license, and the price was quite good."
"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."
"The pricing is not bad, but it could be better."
"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."
"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."
"The product's pricing is cheaper than other solutions."
"The product is a little expensive."
"The tool is an open source product."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
13%
Comms Service Provider
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Logz.io?
The query mechanism for response codes and application health is valuable.
What is your experience regarding pricing and costs for Logz.io?
The product is a little expensive. We're pushing 17 TB. It costs us one and a half million dollars a year.
What needs improvement with Logz.io?
Capacity planning could be a little bit of a struggle. The product must add some AI capabilities to learn from previous behaviors. Instead of us setting thresholds, the tool should learn the thresh...
 

Comparisons

 

Also Known As

No data available
Logz
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about Dynatrace vs. Logz.io and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.