

Dynatrace is highlighted for its advanced AI capabilities and real-time insights, users appreciate its broad technology support and user-friendly interface, while Prisma Cloud is praised for its comprehensive security features and cost savings, users value its ease of use and proactive threat detection. Dynatrace users suggest improving the UI and integration capabilities, Prisma Cloud users point out the need for better documentation and training resources. Both solutions offer competitive pricing and excellent customer service.
The summary above is based on 129 interviews we conducted recently with Dynatrace and Prisma Cloud by Palo Alto Networks users. To access the review's full transcripts, download our report.
Using Dynatrace directly improved application uptime and reduced customer impacting incidents.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Save money by identifying problems, thereby reducing monetary losses on their application side.
It eliminates the need for additional hardware, making it a financially and technically sound investment.
Reputation and data security are the two most important things to a financial institution.
We may have prevented a security breach with remediation of the findings.
They have a good reputation, and the support is commendable.
The technical support from Dynatrace is excellent.
Whenever we faced any issues, we could get timely resolution from their support.
They can respond with technical documentation or pass on the case to the next level because it requires the development of a new feature or changing a feature due to a bug.
Anywhere we raise a tech case, they revert back within an hour.
Support is not just good; it's excellent.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
It is a powerful tool and helped us to reduce customer downtime and increase work efficiency.
The scalability of Dynatrace is very significant, especially considering the current improvements in their features.
Scalability is a strong aspect; we have never experienced issues with it.
Scalability-wise, I rate the solution a nine out of ten.
We haven't had any issues scaling the solution.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Dynatrace is a SaaS product with frequent agent management updates.
I would rate it a ten out of ten for stability.
It provides excellent stability capabilities.
Most of the time, when the client requires data, it is not available.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
Prisma Cloud is an excellent tool.
We could have deployed the runtime monitoring with Prisma Cloud by Palo Alto Networks, but within our organization at our company, it was very difficult to find who would be the owner for the alerts.
Even though documentation was available, it took a while for a new person to understand what integration meant, what will be achieved after the integration, or how the integration needed to be done on the Azure or AWS side.
Dynatrace is known to be costly, which delayed its integration into our system.
If setting up in a large scale environment, it is overwhelming because it is expensive.
The cost can be controlled from our side, and it is very transparent with Dynatrace regarding DPS and licensing.
The cost was not on the higher side.
If you are using a single tool like Prisma Cloud, with a single license, you can monitor all environments, such as Google Cloud, Azure, AWS, and Oracle Cloud.
Prisma Cloud isn't cheap.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
Dynatrace links compute with services and services with code and other components.
Prisma Cloud excels by offering a comprehensive solution within a single dashboard. This unified approach addresses all our requirements, making it the most advantageous aspect of this tool.
There is a wide range of integrations, and the compatibility with various cloud providers is very useful.
It provides a single pane of glass.
| Product | Market Share (%) |
|---|---|
| Dynatrace | 6.6% |
| Datadog | 5.5% |
| New Relic | 4.1% |
| Other | 83.8% |
| Product | Market Share (%) |
|---|---|
| Prisma Cloud by Palo Alto Networks | 12.8% |
| Wiz | 20.2% |
| Microsoft Defender for Cloud | 9.8% |
| Other | 57.2% |

| Company Size | Count |
|---|---|
| Small Business | 78 |
| Midsize Enterprise | 50 |
| Large Enterprise | 297 |
| Company Size | Count |
|---|---|
| Small Business | 36 |
| Midsize Enterprise | 22 |
| Large Enterprise | 56 |
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
Prisma Cloud by Palo Alto Networks provides comprehensive cloud-native security solutions. It covers dynamic workload identity, automated forensics, and multi-cloud protection, ensuring robust security across diverse cloud platforms.
Prisma Cloud delivers advanced capabilities for managing cloud security across AWS, Azure, and GCP platforms. It offers dynamic workload identity creation, real-time monitoring, and seamless integration into CI/CD pipelines. With automation, centralized dashboards, and enhanced visibility, users effectively manage security misconfigurations and vulnerabilities. While optimizing cloud environments through runtime protection and compliance, Prisma Cloud faces challenges with its navigation, pricing, and limited automation capabilities. Users seek improvements in API security, role-based access controls, and documentation quality, emphasizing the need for enhanced customization and reporting features.
What are the important features of Prisma Cloud?
What benefits or ROI should users consider in reviews?
Industries like finance and telecom rely on Prisma Cloud for managing cloud security posture and container security. Teams utilize its capabilities across hybrid and multi-cloud settings to ensure compliance and robust threat protection. Features like misconfiguration detection and runtime monitoring are critical in promoting security objectives in these sectors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.