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Eaton PDUs vs Eaton UPS comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Eaton PDUs
Ranking in Data Center Power Solutions
11th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Eaton UPS
Ranking in Data Center Power Solutions
1st
Average Rating
9.0
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Data Center Power Solutions category, the mindshare of Eaton PDUs is 0.9%, up from 0.7% compared to the previous year. The mindshare of Eaton UPS is 37.0%, up from 36.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Center Power Solutions
 

Featured Reviews

GS
Power monitoring alerts us when there is a commercial power issue to help ensure we don't lose equipment
One of the best parts is the number of outlets on the PDU. It allows for excellent wire management so you don't have a spider web of power cords. I also really like the way they lock, so that somebody can't accidentally bump a power cord and it will come out. I, personally, was working on the back of a systems rack and it was a very tight space. As I was moving, my knee bumped across a power cord, not very hard at all, and it took down half of the rack. We were right in the middle of updating some OS files and we lost two servers completely that had to be completely rebuilt. Also, the solution's color chassis options are a benefit. One of our new standards is that we've gone red and yellow with all power cables and PDUs, for primary and redundant. It's very easy for a technician to see that he's not unplugging both the power supplies of one unit. When everything is black and you're trying to trace it, sometimes your finger accidentally comes off the cable and you get on the wrong one. Next thing you know, you've unplugged both power supplies of a system and you have a crash. I've never done that one, but I have seen it done several times. The red and yellow make it almost idiot proof. In addition, it allows you to configure as many outlets as you want, in a length that fits your specific rack size, so you don't have to have multiple PDUs.
RP
Company value is more than the product. It is their people Eaton's great product and people keep bringing me back
The biggest improvement I would like to see is the remote monitoring and management. All the interfaces should match. The unit touch screen, Web interface, and other remote options should provide the same information and it can never be enough! Presently the touch screens and web based interfaces look and function differently. I want to know what this unit is doing. I want to be able to track and trend the data. . The only other features I would like to see are technology improvements, which they're doing anyway. At what point do you go to transformerless? At what point do you have better caps? UPS operate in a simple matter. improvements in software, contactors, coupled with transformerless and Lithium-Ion are disruptive technologies. All the vendors are doing it and making it available. From an improvement perspective, they're on the right path. There isn't anything major that I can jump up and say, "I wish you would do this better." On the single-phase units, I'd like to see ESS and Lithium-Ion through the produce line down to the 50k units. These are coming!

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What's most valuable about this is that Eaton built for us the exact model that I needed. We went through the customization options, everything from the cable length and electrical specifications to the color of the PDU. It showed different color PDUs to keep my company's data center that much more organized."
"The solution's color chassis options are a benefit. One of our new standards is that we've gone red and yellow with all power cables and PDUs, for primary and redundant. It's very easy for a technician to see that he's not unplugging both the power supplies of one unit. When everything is black and you're trying to trace it, sometimes your finger accidentally comes off the cable and you get on the wrong one. Next thing you know, you've unplugged both power supplies of a system and you have a crash... The red and yellow make it almost idiot proof."
"The touch-screen functionality is easy to read. There are tabs at the top and there are statuses at the top, graphics that give you a quick glance. We use the touch-screen for metering, to make sure the input and output meters are good. We also check alarm events and system history. Those are the things we usually check the most."
"VMMS is a good feature. There are multiple charging units inside each UPS. For example, on my 9395 I have three to four charging units and the unit will scale down. Let's say I've got a megawatt of power. If I'm only running 200 Kw I can drop the charging units down and rotate through the charging units to reduce energy. They do all that."
"The battery life seems to be pretty good. I don't have a lot of experience with other units of its size, but it does a good job of keeping our unit up."
"The visibility the PredictPulse service provides into our UPS equipment through the reporting is very good. It gives us very high visibility. We can go into the card and look at every parameter, all the settings, all the values. There are several tabs we can look at. We get a very good understanding of what the unit is doing, all remotely. It's very good."
"The two things that I like are the ESS, its related components, and the bypass sync, which means if there's a problem with the UPS I can mechanically wrap around it without going to static bypass. Eaton has one of the few units on the market that will do that."
"The technology is reliable."
"Their service and their relationship with their customers is their biggest value, absolutely, compared to the competitors that I've dealt with... the service organization of Eaton is one of their strongest points."
"It's also very important that the solution is a three-phase UPS. Three-phase cuts down on power usage, which cuts down on our electrical bill, compared to a single-phase product."
 

Cons

"My only complaint with it is that we use Panduit wire management and Eaton's PDUs will not lock into Panduit. There are two little knobs on the back where you can just slip it in and it'll lock right into the wire management, but it does not work on Panduit. It only works on their proprietary wire management. It needs to be able to integrate with other wire managers."
"The initial setup was slightly complicated due to the mounting incompatibility with the competitor's server cabinets, the one that I described to you earlier."
"Outside of a full-service contract, my only concern is technician availability for repairs. Where we don't have a full-service contract with them, which unfortunately is the larger portion of our equipment from them, we're just like anybody else, waiting for a slot for a technician to arrive."
"We do not use Eaton's remote monitoring, we use StruxureWare. We do use all of Eaton's web interface cards and their SNMP polling, but it's actually going to a Schneider product. Eaton makes something similar, it just wasn't as intuitive."
"The external monitoring solution could use further enhancements. I'm thinking of business continuity. If an internal legacy monitoring solution goes down, and it has no one to connect to the outside world, then it can't send out an alert. How are we going to be able to determine that there is a problem with that UPS if it loses network connectivity?"
"One time, a feedback breaker in a system-bypass module, or something like that, was tripped. We brought them in to see what caused it. They figured it out and we haven't had an issue like that again, since."
"If they could reduce the footprint even more, that would be great. And they could always make heat dissipation better."
"I would like to see there is a little more clarity on what the issue is on the notifications that we receive. This would make it easier for us. What we have to do now is sometimes go to the UPS to figure out exactly what the issue is, because it's not always clear."
"The battery life of the older batteries is the only thing that has been our issue up to this point. Luckily, the Cellwatch system that is on there identifies it and notifies us ahead of time when we should get them changed pretty quickly. This may be addressed with the lithium-ion batteries, but it is too early in our ownership of a UPS with a lithium-ion battery to know."
"The industry is going to a smaller footprint, but that does come at a cost, specifically for battery reserve time, size and density of the system, and BTU generation. Those three areas contribute to the heat generation factor. I think that they've done a really good job. But, when you look across our infrastructure, it's the UPS system that takes up the most space of any of our products."
 

Pricing and Cost Advice

"The pricing is higher, but you're also buying from a company that's been around for decades. It has the staff to support you so that when you call at 2 o'clock in the morning, somebody is going to help you out. You're not going to have to wait until 8:00 AM the next day. It's more pricey, but I definitely think it's worth the money."
"We use their service plan, which includes parts so we don't do the maintenance on it ourselves. We have a service plan that we use, then they do all the maintenance and periodical maintenance (PM) work. If there are any hardware failures, then they also do the work. Therefore, it's a hardware/software support contract that includes labor."
"The cost per unit, as a rough estimate, is $300,000 per UPS 750-block."
"I have mixed feelings about the pricing and licensing. I believe that when you sell a UPS, and considering the UPS is a lifeline to a lot of the major corporations, the monitoring solution should be part of the package automatically, out-the-door. If you have to raise that price on the UPS an extra $5,000, then do so at that moment. Don't have that as an extra offer after the UPS has been sold. I believe that all UPSs need to have high availability, all the latest software installed, and be ready to go out-the-door."
"It has been more of a cost of doing business and maintaining our systems. We use it more as an insurance policy to ensure that our medical records stay up and running. The loss of revenue would have a bigger impact to our organization if our systems were not up and operating. An outage over a 24-hour period could easily be in the $300,000 range, which would be pretty substantial. We are a three million square foot hospital with 380 beds, so it would impact us quickly."
"I have a maintenance contract with Eaton, which has been very good. The notifications that we receive, we use email to my team, and they work well."
"For our used case, 12kW is good. It has worked very well for us. They can be a lot bigger and they can be smaller, but the 12kW seems to be just about right for us. It has a good price point."
"They are around $50,000 to $70,000 depending on the options and the modules that we get."
"The UPSs are saving us approximately $50,000 a year."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Computer Software Company
11%
Government
9%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for Eaton UPS?
I have mixed feelings about the pricing and licensing. I believe that when you sell a UPS, and considering the UPS is a lifeline to a lot of the major corporations, the monitoring solution should b...
 

Also Known As

Eaton Power Distribution Units
Eaton Powerware, Powerware 9300 Series
 

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Overview

 

Sample Customers

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Gamatronic
Find out what your peers are saying about Eaton PDUs vs. Eaton UPS and other solutions. Updated: October 2024.
816,660 professionals have used our research since 2012.