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EdgeVerve AssistEdge RPA vs ElectroNeek comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortra's Automate
Sponsored
Ranking in Robotic Process Automation (RPA)
5th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
No ranking in other categories
EdgeVerve AssistEdge RPA
Ranking in Robotic Process Automation (RPA)
29th
Average Rating
6.8
Reviews Sentiment
6.0
Number of Reviews
5
Ranking in other categories
No ranking in other categories
ElectroNeek
Ranking in Robotic Process Automation (RPA)
16th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
Intelligent Document Processing (IDP) (11th)
 

Mindshare comparison

As of February 2025, in the Robotic Process Automation (RPA) category, the mindshare of Fortra's Automate is 1.3%, up from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.7%, down from 0.8% compared to the previous year. The mindshare of ElectroNeek is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Rusty  Bradford - PeerSpot reviewer
The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded
Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.
Sarath Gopinathan Nair - PeerSpot reviewer
User-friendly, good UI, but does not work well with Microsoft Edge
We use the solution to automate processes such as the pay slips within the consol portal The solution is user-friendly with a really good UI and ID. The support is good. ElectroNeek has video recordings that enable us to easily automate tasks, and it includes a wide variety of activities. The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"We have found the pricing to be very reasonable."
"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."
"The most valuable features for my client are timing and scheduling."
"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"I actually quite liked the no-coding functionality."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."
"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"
"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."
"Good email automation and XL automation."
"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."
"The product's setup is straightforward."
"My favorite feature is that you can have unlimited bots without having to buy more licenses. That's a powerful option for scalability."
"The product's initial setup phase was easy."
"The drag and drop feature, which is no code, is very useful for me because I am not a technical person. It is very user-friendly."
"The solution is user-friendly with a really good UI and ID."
"The most valuable feature is the price."
"We find the OCR feature very valuable, due to the corrector recognition that it provides; this is very useful for document processing."
"The cost is the best thing about ElectroNeek."
 

Cons

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"It's possible that they could use a stronger community for seeking guidance and help."
"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."
"Fortra's Automate is not as reliable as I would like it to be."
"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."
"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."
"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."
"Lacks integration with third party tools."
"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."
"The pricing is an area with a shortcoming, and from an improvement perspective, it needs to be made cheaper."
"I think that this solution could improve remote desktop interactions."
"The integrating capability of the product needs to be improved, to ensure that it works with all systems involved in a process."
"The solution needs to improve its stability."
"It's not applicable to very large enterprises and for difficult work or more complex processes."
"Its price could definitely be lower."
"When I wanted to use web scraping for tables in web applications, I found through online forums that such functionality or activity is currently not working as it shows."
"The solution works well with Google Chrome, but not with Microsoft Edge, which is the browser we use for automation."
 

Pricing and Cost Advice

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It comes with a package that costs approximately $20,000 USD per year."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."
"Its price could definitely be lower. Its licensing is on a yearly basis. There is no additional cost to the standard licensing fees."
"I give the price an eight out of ten."
"My company has made a payment towards the purchase of a license from ElectorNeek."
"I believe we had a Silver Membership or something similar annually."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a seven."
"It's very affordable and the licensing is billed on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Healthcare Company
9%
Manufacturing Company
8%
Manufacturing Company
20%
Energy/Utilities Company
13%
Financial Services Firm
12%
Computer Software Company
11%
Financial Services Firm
14%
Computer Software Company
12%
Comms Service Provider
10%
Educational Organization
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
What do you like most about EdgeVerve AssistEdge RPA?
The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...
What needs improvement with EdgeVerve AssistEdge RPA?
There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared ...
What is your primary use case for EdgeVerve AssistEdge RPA?
We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistE...
What do you like most about ElectroNeek?
The product's initial setup phase was easy.
What is your experience regarding pricing and costs for ElectroNeek?
My company has made a payment towards the purchase of a license from ElectorNeek.
 

Also Known As

HelpSystems Automate, Automate
AssistEdge RPA
ElectroNeek RPA
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment
UFP, Clariant, Ricoh, FMBCapital, RePower
Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. ElectroNeek and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.