Entrust Identity Enterprise vs UserLock comparison

Entrust Datacard and IS Decisions are both solutions in the Authentication Systems category. Entrust Datacard is ranked #10 with an average rating of 8.6, while IS Decisions is ranked #20. Entrust Datacard holds a 1.3% mindshare in AS, compared to IS Decisions’s 1.1% mindshare. Additionally, 85% of Entrust Datacard users are willing to recommend the solution, compared to 100% of IS Decisions users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

897 Views
649 Comparison Views

85% willing to recommend

UserLock

Read 2 UserLock reviews

757 Views
593 Comparison Views

100% willing to recommend

Entrust Identity Enterprise

UserLock

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 11, 2024

Entrust Identity Enterprise and UserLock compete in identity management. UserLock seems to have the upper hand due to higher user satisfaction with its features, while Entrust is noted for better pricing and support feedback.

What features are offered by Entrust Identity Enterprise in comparison to UserLock?

Entrust Identity Enterprise offers comprehensive identity management capabilities, various integration options, and detailed documentation. UserLock provides strong access control, real-time monitoring features, and detailed logging capabilities, with a strong emphasis on security.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to UserLock?

Entrust Identity Enterprise could improve its system complexity, integration difficulties, and user interface intuitiveness. UserLock needs to work on enhancing scalability, user management features, and improving customer service responsiveness.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to UserLock?

Entrust Identity Enterprise has a somewhat lengthy setup process but comes with detailed documentation and well-rated customer service. UserLock offers a simpler deployment process but has mixed reviews regarding customer service responsiveness.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to UserLock?

Entrust Identity Enterprise is seen as more budget-friendly with better initial pricing and effective ROI. UserLock users feel the premium price is justified by robust features and benefits, delivering a higher perceived value over time.

To learn more, read our detailed Entrust Identity Enterprise vs. UserLock Report (Updated: April 2025).

Buyer's Guide

Entrust Identity Enterprise vs. UserLock

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

10th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th)

UserLock

Ranking in Authentication Systems

20th

Average Rating

10.0

Number of Reviews

Ranking in other categories

Access Management (25th)

Mindshare comparison

As of April 2025, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 1.3%, down from 1.7% compared to the previous year. The mindshare of UserLock is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Bill H.

Information Technology at City Of Keizer

Affordable, easy to use, and integrates well with Active Directory

The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"It is a scalable solution. You can add users and credentials without problems."

"The integration matrix of the solution is huge compared to others."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."

"The most valuable features are two-factor authentication and real-time logon monitoring."

Cons

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

"The product is very costly compared to other alternative solutions."

"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."

"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."

Pricing and Cost Advice

"I would rate the product's pricing a five out of ten."

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"You will be hard-pressed to find better pricing."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

13%

Government

Manufacturing Company

Government

11%

Retailer

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Entrust IdentityGuard?

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What is your primary use case for Entrust IdentityGuard?

I use it for an extra layer of security, that is two-factor authentication (2FA).

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What advice do you have for others considering Entrust IdentityGuard?

I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.

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Comparisons

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 25% of the time

Cisco Duo vs Entrust Identity Enterprise

Compared 19% of the time

Venafi vs Entrust Identity Enterprise

Compared 16% of the time

Entrust Identity Essentials vs Entrust Identity Enterprise

Compared 12% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 11% of the time

More Entrust Identity Enterprise Competitors

Cisco Duo vs UserLock

Compared 53% of the time

Silverfort vs UserLock

Compared 23% of the time

Microsoft Entra ID vs UserLock

Compared 12% of the time

Fortinet FortiAuthenticator vs UserLock

Compared 12% of the time

More UserLock Competitors

Product Reports

Buyer's Guide

Entrust Identity Enterprise

April 2025

Download Entrust Identity Enterprise product report

Buyer's Guide

Authentication Systems

March 2025

Download UserLock product report

Also Known As

IdentityGuard

No data available

Overview

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust Datacard

Two Factor Authentication & Access Management for Windows Active Directory.

UserLock helps administrators to manage and secure access for every user, without obstructing employees or frustrating IT.

Two Factor Authentication on Windows logon, RDP, IIS and VPN connections. UserLock supports 2FA using authenticator applications which include Google Authenticator, Microsoft Authenticator and LastPass Authenticator, or programmable hardware tokens such as YubiKey and Token2.

Single Sign-On: Secure and frictionless access to Microsoft 365 and other Cloud Applications, using on-premise Active Directory credentials.

Access Restrictions: Using the contextual information around a user’s logon, UserLock will authorize, deny or limit how a user can access the network, once authenticated.

Access Monitoring: Track and alert on all users’ logon and logoff activity in real-time. Interact remotely with any session and respond to login behavior.

Access Auditing: Record and report on all user connection events to provide a central audit across the whole network.

IS Decisions

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department

Buyer's Guide

Entrust Identity Enterprise vs. UserLock

April 2025

Free Report: Entrust Identity Enterprise vs. UserLock

Find out what your peers are saying about Entrust Identity Enterprise vs. UserLock and other solutions. Updated: April 2025.

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