ESET PROTECT Enterprise vs Huntress comparison

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ESET PROTECT Enterprise

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ESET PROTECT Enterprise and Huntress based on real PeerSpot user reviews.

Find out in this report how the two Anti-Malware Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ESET PROTECT Enterprise vs. Huntress Report (Updated: October 2024).

ESET PROTECT Enterprise vs. Huntress

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

ESET PROTECT Enterprise

Ranking in Anti-Malware Tools

13th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Extended Detection and Response (XDR) (19th)

Huntress

Ranking in Anti-Malware Tools

5th

Average Rating

9.4

Reviews Sentiment

8.0

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (10th), Endpoint Detection and Response (EDR) (9th), Managed Detection and Response (MDR) (3rd)

Mindshare comparison

As of November 2024, in the Anti-Malware Tools category, the mindshare of ESET PROTECT Enterprise is 1.5%, down from 2.0% compared to the previous year. The mindshare of Huntress is 1.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Anti-Malware Tools

Featured Reviews

Cees Van Den Haak

ICT Manager at Bouwbedrijf de Vries en Verburg BV

Dec 5, 2023

A reliable solution that offers enterprise protection

Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable. The tool is complex and expensive. I have been using the product for 10 years. The tool is stable. The product is scalable. My company…

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Andy Larin

Founder and CEO at allCare IT

Oct 7, 2024

Effortless to use and is one of the easiest products to deploy

Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

"ESET PROTECT Enterprise is reliable."

"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."

"We can easily manage resources, disable or enable clients and update them."

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."

"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."

"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."

"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."

More ESET PROTECT Enterprise pros

"Huntress helped us to reduce the need for expensive security tools or expensive security analysts. That's very important, especially with us being a a smaller business. Not having to purchase larger software has been great."

"It catches things that no one else catches. We occasionally have things slip through antivirus and other things, but Huntress catches them. It is awesome as an additional layer of defense on top of other things."

"We don’t have the required staff to watch the issues that are happening. It is good to have a team from Huntress who can watch the logs 24/7. The tool’s automatic remediation is also fantastic. The solution’s interface is also nice and easy to use. The Huntress team saves us time by going through the issues."

"Huntress helps by highlighting potential issues, allowing us to take proactive measures."

"While threat hunting is undoubtedly the most valuable feature, the combination of IP scanning, foothold identification, and canary monitoring has also proven to be incredibly beneficial."

"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."

"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."

"We saw the benefits of Huntress pretty quickly. Once it started detecting threats, it was great."

More Huntress pros

Cons

"I would like to see more features on the reporting side of things."

"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."

"The availability and sustainability could also be improved."

"The solution can be quite technical and therefore is challenging for new users."

"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."

"Sometimes, the connection to the machine requires troubleshooting."

"The tool is complex and expensive."

"Its automation can be improved."

More ESET PROTECT Enterprise cons

"It would be ideal if they could create some incentives to help more partners get clients to onboard it."

"One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to fix it. We have to fix it with some scripts so that Defender reports correctly to Huntress. It would be nice if they took that action on our behalf. If they saw a problem with Defender, they should roll out a fix."

"To enhance the platform, I suggest adding a feature to forward Huntress's recommended response directly to the client, ensuring their clear understanding of the gathered information."

"The existing features are perfect. However, I think they could add a more robust set of security features like dark web scanning, penetration testing, and risk assessment for clients. We would have one tool for everything. We wouldn't have to go to multiple vendors to pull something together. That would be more beneficial for us."

"Huntress should have a more user-friendly interface because it takes some understanding to work our way through the interfaces."

"I'd like it if Huntress could scan for software that's out of date or has open vulnerabilities. That would be useful for us. Scanning for vulnerable software would be helpful. Also, we've set it up to create a ticket in our ticketing system when there's an alert. It would be nice if closing that ticket would also close the Huntress alert. It doesn't do that right now, but they're working on adding that feature."

"The application control system could benefit from improvements in identifying and managing both whitelisted and blacklisted applications."

"The integration with our RMM could be better."

More Huntress cons

Pricing and Cost Advice

"The product is cost-effective compared to one of its competitors."

"ESET PROTECT Enterprise is affordable."

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

"The solution's pricing is fair."

"We haven't had any problems with Huntress' pricing. We're at 250 workstations, and we've grown considerably this year. They've been able to handle everything that we've thrown at them within that time frame. They're also reducing the price based on how many endpoints we add."

"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."

"The solution is cheap compared to other alternatives. It offers good value for money. For the whole solution, it's up to about five pounds per device per month. Considering what it does, I think that's very good value."

"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."

"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."

"The pricing model for Huntress is similar to competitors and is charged per endpoint."

"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."

More Huntress pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Comms Service Provider

13%

Government

Educational Organization

Computer Software Company

19%

Manufacturing Company

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ESET Protect?

The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.

What needs improvement with ESET Protect?

The solution could be cheaper.

What is your primary use case for ESET Protect?

We use the solution to protect our clients' servers and endpoint devices.

What do you like most about Huntress?

It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.

What needs improvement with Huntress?

I had been requesting Huntress support for macOS for a while, and they recently rolled it out, making it generally available within two months. Having a regular support line would be good.

What is your primary use case for Huntress?

It integrates seamlessly with RMM, making it easy to roll out and use. Many fixes are automated, so you can approve them and let the system handle them, avoiding the need to go through individual s...

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Product Reports

Download ESET PROTECT Enterprise product report

ESET PROTECT Enterprise

November 2024

Download Huntress product report

October 2024

Also Known As

ESET Protect, ESET File Security

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Learn More

ESET

Overview

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Cloud-based console with the possibility of an on-premises deployment
Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
Enables full reporting for ESET security solutions
Controls endpoint prevention, detection & response layers across all platforms
Connect anytime, anywhere from your favorite web browser

Hackers are constantly evolving, exploiting new vulnerabilities and dwelling in small business environments—until they meet Huntress. Discover the power of managed detection and response backed by ThreatOps.