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F5 BIG-IP Local Traffic Manager (LTM) vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Users experienced mixed returns from F5 BIG-IP, praising deployment and security, despite some criticisms of pricing and cloud transitions.
Sentiment score
6.9
Zscaler Zero Trust Exchange boosts ROI, enhances security operations, and reduces costs with its cloud-based simplicity and efficiency.
The major return on investment is the security of our data.
IT Manager at Chong Hua Hospital
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
6.7
Customer service is generally praised for professionalism and expertise, but some experience delays and inconsistent response quality.
Sentiment score
4.8
Zscaler's support is generally praised for expertise but criticized for inconsistent response times and escalation processes.
I would rate the technical support of F5 BIG-IP Local Traffic Manager (LTM) nine out of ten.
IT Manager at Chong Hua Hospital
Overall, my experience with F5 is very good compared to Radware.
Project Manager at IBM
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
 

Scalability Issues

Sentiment score
7.4
F5 BIG-IP LTM offers scalable solutions with flexible deployment, efficiently managing large environments, preferred for modular growth and adaptability.
Sentiment score
7.7
Zscaler Zero Trust Exchange Platform offers scalable, cloud-based solutions, effectively supporting various organizations, despite occasional reliability concerns.
 

Stability Issues

Sentiment score
8.0
F5 BIG-IP LTM is stable and resilient, with users rating its reliability high despite occasional hardware or update issues.
Sentiment score
7.8
Zscaler Zero Trust Exchange offers stable, reliable performance with occasional latency, resolved quickly, and minor slowdowns during heavy data transfers.
 

Room For Improvement

F5 BIG-IP LTM faces criticism for high costs, inflexible licensing, complex management, and needing improved UI, synchronization, and security.
Zscaler platform requires speed, interface, and documentation improvements, better support, scalability, application integration, security, and reduced licensing costs.
The pricing of F5 BIG-IP Local Traffic Manager (LTM) is on the higher side compared to competitors, but it is worth it.
Project Manager at IBM
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

F5 BIG-IP LTM is costly but offers performance benefits, with various licensing options and potential discounts to match competitors.
Zscaler pricing varies widely with user count and features, seen as high, but flexible for larger user bases.
 

Valuable Features

F5 BIG-IP LTM provides efficient traffic management, security features, and customization options with a user-friendly interface and robust performance.
Zscaler Zero Trust Exchange offers seamless connectivity, robust security features, and scalability, making it ideal for streamlined access and enhanced security.
The impact of SSL offloading on reducing server load and latency is very much positive because whatever traffic we receive, we encrypt at our F5 BIG-IP Local Traffic Manager (LTM) level, which has definitely reduced the additional load and SSL decryption load on the servers, so it has very much helped us and it is very smooth; it will not take much time and will not impact our regular traffic.
Project Manager at IBM
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) is its ability to identify compromised traffic and its capabilities in authentication.
IT Manager at Chong Hua Hospital
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
 

Categories and Ranking

F5 BIG-IP Local Traffic Man...
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
123
Ranking in other categories
Application Delivery Controllers (ADC) (2nd)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Data Loss Prevention (DLP) (6th), Cloud Access Security Brokers (CASB) (9th), Application Control (6th), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (3rd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

F5 BIG-IP Local Traffic Manager (LTM) and Zscaler Zero Trust Exchange Platform aren’t in the same category and serve different purposes. F5 BIG-IP Local Traffic Manager (LTM) is designed for Application Delivery Controllers (ADC) and holds a mindshare of 15.3%, up 15.3% compared to last year.
Zscaler Zero Trust Exchange Platform, on the other hand, focuses on ZTNA as a Service, holds 15.7% mindshare, down 18.5% since last year.
Application Delivery Controllers (ADC) Market Share Distribution
ProductMarket Share (%)
F5 BIG-IP Local Traffic Manager (LTM)15.3%
NetScaler13.2%
HAProxy9.9%
Other61.6%
Application Delivery Controllers (ADC)
ZTNA as a Service Market Share Distribution
ProductMarket Share (%)
Zscaler Zero Trust Exchange Platform15.7%
Prisma Access by Palo Alto Networks11.7%
Cato SASE Cloud Platform11.5%
Other61.1%
ZTNA as a Service
 

Featured Reviews

Bonieber  Orofeo - PeerSpot reviewer
IT Manager at Chong Hua Hospital
Identifying compromised traffic and securing data has been a significant advantage
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) is its ability to identify compromised traffic and its capabilities in authentication. Additionally, the security aspect of it provides a significant advantage as it helps us secure our data, which is a major investment and benefit for us. Before using this system, we had difficulties in storing our data and managing the traffic that comes in and out.
Sumit Bhanwala - PeerSpot reviewer
architect at Tata Consultancy
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Government
8%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise32
Large Enterprise85
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise41
 

Questions from the Community

What needs improvement with F5 BIG-IP?
The pricing of F5 BIG-IP Local Traffic Manager (LTM) is on the higher side compared to competitors, but it is worth it.
What is your primary use case for F5 BIG-IP?
Our main use cases involve multiple applications, so we are using F5 BIG-IP Local Traffic Manager (LTM) services, and we are using WAF and ASM services to secure those applications and load balance...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
 

Also Known As

F5 BIG-IP, BIG-IP LTM, F5 ASM, Viprion, F5 BIG-IP Virtual Edition , Crescendo Networks Application Delivery Controller, BIG IP
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC). Updated: December 2025.
879,853 professionals have used our research since 2012.