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F5 BIG-IP Local Traffic Manager (LTM) vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Organizations saw mixed financial results with F5 BIG-IP LTM, noting benefits in performance and security but varied financial returns.
Sentiment score
7.6
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
The major return on investment is the security of our data.
 

Customer Service

Sentiment score
6.8
F5 BIG-IP LTM support is praised for responsiveness, but users report delays with complex issues and inconsistency in non-premium support.
Sentiment score
6.7
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
I would rate the technical support of F5 BIG-IP Local Traffic Manager (LTM) nine out of ten.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
7.5
F5 BIG-IP LTM efficiently scales for most users, though some face hardware and licensing challenges necessitating careful planning.
Sentiment score
7.9
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
 

Stability Issues

Sentiment score
8.0
F5 BIG-IP LTM is highly reliable with minimal downtime, swiftly resolved issues, and commendable performance in demanding environments.
Sentiment score
7.9
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
 

Room For Improvement

F5 BIG-IP LTM is expensive, complex, lacks pay-as-you-grow, with room for improving support, integrations, and user-friendliness.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
 

Setup Cost

F5 BIG-IP LTM is expensive but valued for robust security, performance, with potential savings through strategic bundling and negotiation.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
 

Valuable Features

F5 BIG-IP LTM enhances application performance with load balancing, iRules, SSL offloading, and customizable, intuitive interface for complex environments.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) is its ability to identify compromised traffic and its capabilities in authentication.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

F5 BIG-IP Local Traffic Man...
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
121
Ranking in other categories
Application Delivery Controllers (ADC) (2nd)
Zscaler Zero Trust Exchange...
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
Data Loss Prevention (DLP) (3rd), Cloud Access Security Brokers (CASB) (3rd), Application Control (3rd), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Cloud Security Posture Management (CSPM) (13th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

F5 BIG-IP Local Traffic Manager (LTM) and Zscaler Zero Trust Exchange Platform aren’t in the same category and serve different purposes. F5 BIG-IP Local Traffic Manager (LTM) is designed for Application Delivery Controllers (ADC) and holds a mindshare of 15.6%, down 15.9% compared to last year.
Zscaler Zero Trust Exchange Platform, on the other hand, focuses on ZTNA as a Service, holds 17.2% mindshare, down 23.8% since last year.
Application Delivery Controllers (ADC)
ZTNA as a Service
 

Featured Reviews

Bonieber  Orofeo - PeerSpot reviewer
Identifying compromised traffic and securing data has been a significant advantage
One of the most beneficial features of F5 BIG-IP Local Traffic Manager (LTM) ( /products/f5-big-ip-local-traffic-manager-ltm-reviews ) is its ability to identify compromised traffic and its capabilities in authentication. Additionally, the security aspect of it provides a significant advantage as it helps us secure our data, which is a major investment and benefit for us. Before using this system, we had difficulties in storing our data and managing the traffic that comes in and out.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Government
9%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with F5 BIG-IP?
The price needs improvement as it is quite costly.
What is your primary use case for F5 BIG-IP?
We're using F5 BIG-IP Local Traffic Manager (LTM) ( /products/f5-big-ip-local-traffic-manager-ltm-reviews ) for our applications and for managing our incoming and outgoing traffic.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

F5 BIG-IP, BIG-IP LTM, F5 ASM, Viprion, F5 BIG-IP Virtual Edition , Crescendo Networks Application Delivery Controller, BIG IP
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Riken, TransUnion, Tepco Systems Administration, Daejeon University, G&T Bank, Danamon, CyberAgent Inc.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC). Updated: March 2025.
842,767 professionals have used our research since 2012.