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Fidelis Elevate vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
8.5
Trellix Network Detection and Response exceeded expectations by improving threat prevention and detection, boosting productivity and reducing response times.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
6.8
Trellix's support is praised for responsiveness, but improvements in expertise and incident response promptness are suggested by some.
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.8
Trellix Network Detection and Response scales effectively in various industries, performing well in large enterprises without latency issues.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
7.7
Trellix Network Detection and Response is stable and reliable, with consistent performance and high user satisfaction despite occasional minor issues.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trellix Network Detection needs improved customization, integration, AI capabilities, support services, and a more user-friendly interface at reduced pricing.
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
 

Setup Cost

Trellix Network Detection is costly but effective, with yearly licensing, discounts, and competitive pricing against some competitors like Palo Alto.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trellix excels in threat protection with AI-driven analysis, automation, and enhanced visibility, benefiting security operations and incident management.
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
 

Categories and Ranking

Fidelis Elevate
Ranking in Network Detection and Response (NDR)
14th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (35th), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (25th), Extended Detection and Response (XDR) (23rd)
Trellix Network Detection a...
Ranking in Network Detection and Response (NDR)
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
39
Ranking in other categories
Advanced Threat Protection (ATP) (14th)
 

Mindshare comparison

As of April 2025, in the Network Detection and Response (NDR) category, the mindshare of Fidelis Elevate is 1.1%, up from 1.1% compared to the previous year. The mindshare of Trellix Network Detection and Response is 2.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
BiswabhanuPanda - PeerSpot reviewer
Offers in-depth investigation capabilities, integrates well and smoothly transitioned from a lower-capacity appliance to a higher one
The in-depth investigation capabilities are a major advantage. When the system flags something as malicious, it provides a packet capture of that activity within the environment. That helps my team quickly identify additional context that most other tools wouldn't offer – like source IP or base64 encoded data. We can also see DNS requests and other details that aren't readily available in solutions like Check Point or others that we've tried. The detection itself is solid, and their sandboxing is powerful. There's a learning curve – you need a strong grasp of OS-level changes, process forking, registry changes, and the potential impact of those. But with that knowledge, the level of information Trellix provides is far greater than what we've seen elsewhere. The real-time response capability of Trellix has been quite effective, although it's not very fast. The key is this solution's concept of 'preference zero.' They don't immediately act on a zero-day. For example, the solution has seen a piece of malware for the first time. It'll let it in, then do sandboxing. Maybe after four or five minutes, it identifies that specific file's DNX Secure Store as malicious. At that point, they update the static analysis engine, and it gets detected if anything else tries to download the same file. There is that initial 'preference zero' concept, like with Panda. You may not hold traffic in the network. That's standard in the industry; we don't do much about it. To address that, we also have endpoint solutions. We use SentinelOne in our environment, which helps us identify threats like Western Bureaus and others.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Energy/Utilities Company
8%
Government
8%
Financial Services Firm
17%
Comms Service Provider
11%
Computer Software Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
While I do not handle pricing directly, it is known that there is a variety of customers with different licensing needs, which depends on the organization's size and policy.
What needs improvement with FireEye Network Security?
The Trellix solution could be improved by enhancing the Central Management Console for faster visibility, which would help in network detection response. Networking often involves complexity that c...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

First Midwest Bank
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Fidelis Elevate vs. Trellix Network Detection and Response and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.