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Fidelis Elevate vs Trend Micro Deep Discovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users experienced increased ROI with Fidelis Elevate due to improved threat detection, prevention, automation, analytics, and overall security efficiency.
Sentiment score
8.3
Trend Micro Deep Discovery improved ROI by effectively identifying threats, reducing downtime, saving costs, and enhancing security and efficiency.
 

Customer Service

Sentiment score
9.0
Customers rate Fidelis Elevate's technical support as excellent with high satisfaction due to helpfulness, perfect assistance, and seamless communication.
Sentiment score
7.5
Trend Micro Deep Discovery's customer support is praised for responsiveness and helpfulness, though some desire faster response times and accountability.
 

Scalability Issues

Sentiment score
8.0
Fidelis Elevate is highly rated for scalability, easily accommodating storage, resources, and licenses for small to enterprise-level organizations.
Sentiment score
7.7
Trend Micro Deep Discovery is praised for scalability, effectively serving diverse organizations and simplifying management via a cloud portal.
 

Stability Issues

Sentiment score
8.1
Users find Fidelis Elevate stable with minor issues, usually resolved promptly, resulting in high stability ratings.
Sentiment score
8.3
Trend Micro Deep Discovery is reliable with stable performance, though some users suggest improvements and note occasional missed detections.
 

Room For Improvement

Fidelis Elevate users criticize its Windows Server dependency, endpoint report quality, complexity, cost, and email security efficacy.
Trend Micro Deep Discovery needs improvements in flexibility, stability, pricing, support, scalability, configuration, multi-platform support, and advanced integrations.
 

Setup Cost

Trend Micro Deep Discovery pricing is subscription-based, varies by requirements, and is generally managed by account managers.
 

Valuable Features

Fidelis Elevate excels in network visibility, remote access, data retrieval, anomaly detection, and cross-platform incident response tools.
Trend Micro Deep Discovery provides robust threat detection, easy administration, excellent performance, scalability, and comprehensive threat analysis with zero-day exploit management.
 

Categories and Ranking

Fidelis Elevate
Ranking in Network Detection and Response (NDR)
14th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (35th), Threat Deception Platforms (6th), SSL/TLS Decryption (2nd), Managed Detection and Response (MDR) (25th), Extended Detection and Response (XDR) (23rd)
Trend Micro Deep Discovery
Ranking in Network Detection and Response (NDR)
7th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Advanced Threat Protection (ATP) (20th)
 

Mindshare comparison

As of April 2025, in the Network Detection and Response (NDR) category, the mindshare of Fidelis Elevate is 1.1%, up from 1.1% compared to the previous year. The mindshare of Trend Micro Deep Discovery is 4.1%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR)
 

Featured Reviews

Mostafa Ameen - PeerSpot reviewer
Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The challenge arises when attempting to rectify protection rules, causing confusion. It would be beneficial to enhance Rigixs Query. I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls.
Rejwana Rahman - PeerSpot reviewer
Good threat detection capabilities and offers flexibility for hosting options
As a security product, managing threats is crucial for my clients. According to feedback from my client base, Trend Micro has good threat detection capabilities and offers flexibility for hosting options. It also includes features like an advanced scan engine – those are definitely strong benefits. Additionally, its virtual analysis feature is quite useful.
report
Use our free recommendation engine to learn which Network Detection and Response (NDR) solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
12%
Energy/Utilities Company
8%
Government
8%
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fidelis Elevate?
It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly
What is your experience regarding pricing and costs for Fidelis Elevate?
It's somehow expensive. From one to ten, I would rate it a five. They need to improve the prices. It's very high. We lose customers for price. It's not always worth it for them. Even for enterprise...
What needs improvement with Fidelis Elevate?
The initial aspect concerns two engines. The first one mentioned is available for searching behaviors directly. The second engine involves the Google Ade tool, which operates on the machine. The ch...
What do you like most about Trend Micro Deep Discovery?
The tool's most valuable feature is its collaboration with other products. Integrating with other security products was simple and easy.
What is your experience regarding pricing and costs for Trend Micro Deep Discovery?
Trend Micro Deep Discovery is expensive compared to regular antivirus solutions, though it is competitively priced compared to similar products with advanced features.
What needs improvement with Trend Micro Deep Discovery?
The main issue is its high cost, which makes it difficult to sell. The technical support has declined in quality over the years. It is necessary for highly qualified partners to get better pre-qual...
 

Also Known As

Fidelis Elevate Platform, Fidelis Enterprise, Fidelis Cloud, Fidelis Managed Detection and Response, Fidelis Deception, Fidelis Decryption, Fidelis Endpoint, Fidelis Network
Trend Micro Deep Discovery Inspector, Trend Micro Deep Discovery Analyzer
 

Overview

 

Sample Customers

First Midwest Bank
Allied Telesis, Atma Jaya Catholic University of Indonesia, Babou, Blekinge County Council, Delacour, Hiroshima Prefectural Government, Live Nation Entertainment Inc., Mazda Motor Logistics Europe, McGill University Health Centre, Mikuni Corporation, OKWAVE, Sinar Mas Land, SWICA, UTOC Corporation
Find out what your peers are saying about Fidelis Elevate vs. Trend Micro Deep Discovery and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.