We performed a comparison between Forcepoint Secure Web Gateway and Netskope based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The solution provided our organization with easy and secure internet access."
"There is some sandboxing available, which is quite useful."
"The initial setup is not complex."
"Reporting and automatic updates of website categorization."
"Provides good visibility and good filtering features."
"The most valuable feature is the ability to allow or block sites by category."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"Amazing reporting and tracking mechanisms."
"It's a comprehensive security portfolio solution."
"In Azure, we have multiple subscriptions and with every subscription, we add some kind of instance ID. We can work with the instance ID so that we allow all of the instances containing nodules. Everything else, we block. This way, if you go to outlook.com and check your email, if you log in with your company account, the instance ID will show. The network will take action according to the instance ID and say, "You are using the enterprise email. I'll let you surf. I'll let you see your email." But when you try to log in with your own email address, like Hotmail or Gmail, the instance ID will be different. This way we are not completely blocking Outlook, but we are blocking people from accessing their Outlook. We are only allowing the enterprise-level emails, and we are not allowing user-based emails."
"The initial setup of Netskope CASB is easy, it is not complex."
"The most valuable features were related to discovery, data protection, and ensuring compliance with regulations."
"The solution offers a better understanding of the real scenario and identifies the cloud apps that are being utilized."
"Its deployment is very easy and quick. Their technical support is also very good."
"Netskope has a diverse portfolio range, which includes cloud access security brokers, content filtering, behavior analytics, and security management."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Sometimes attacks or a new ransomware gets through."
"The performance issues in the product are an area of concern where improvements are required."
"I have been in contact with technical support several times, and I am not happy with them."
"It takes 20 to 30 minutes for policy replication."
"We have had latency issues."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"The technical support team's response time could be improved."
"Security of browsing."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"Technical support and the user interface could be improved."
"The product's high price is an area of concern where improvements are required."
"They could improve their mobile agents as they have some limitations."
"In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial."
"The dashboard performance could be much better and faster, but because it is a complicated product, it takes time for the dashboard to process."
"Netskope CASB can improve by working more similarly to a VPN technology instead of a proxy. They then could have visibility on the endpoint device. Most clients have some tools where they check the endpoint health or other things, such as the security posture, or if they want to access the resources. For example, if they should have antivirus running, this kind of posture check should be available but it is missing."
"Lacking in local customer support."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Netskope is rated 8.4. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Infoblox Advanced DNS Protection, whereas Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella and Forcepoint ONE.
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