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FortiGate Next Generation Firewall (NGFW) vs Fortinet FortiGate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.9
FortiGate support is generally positive, offering fast responses and knowledgeable staff, with noted improvements and 24/7 availability.
Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
FortiGate offers good support.
We do not use FortiGate support directly; we must use distributor support.
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Room For Improvement

Sentiment score
5.9
FortiGate needs enhanced security features, scalability, integration, GUI, SD-WAN, support, and improved stability, performance, and customer service.
Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Improvements could be made when companies expand and need better equipment and more licenses.
I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Scalability Issues

Sentiment score
5.8
FortiGate Next Generation Firewall is praised for adaptability and scalability, despite some limitations in entry-level models.
Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

No sentiment score available
FortiGate offers competitive pricing and flexible licensing options, often seen as reasonable compared to major competitors.
Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
The pricing of FortiGate Next Generation Firewall is competitive.
The exchange rate between the local currency and dollars affects the budget of our clients.
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
 

Stability Issues

Sentiment score
8.5
FortiGate Firewall is praised for stability, reliability, and performance, despite past issues and minor bugs in updates.
Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.5
FortiGate Firewall excels in threat detection, user-friendly management, fast delivery, and integration, offering strong security and cost benefits.
Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
The firewall and VPN features are the most valuable in protecting our customers' networks.
The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented.
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
 

Categories and Ranking

FortiGate Next Generation F...
Ranking in Firewalls
13th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
ZTNA (4th), Unified Threat Management (UTM) (9th)
Fortinet FortiGate
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
 

Mindshare comparison

As of November 2024, in the Firewalls category, the mindshare of FortiGate Next Generation Firewall (NGFW) is 0.3%, up from 0.1% compared to the previous year. The mindshare of Fortinet FortiGate is 19.8%, up from 17.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Anish Bheekoo - PeerSpot reviewer
Good support and highly scalable solution
In terms of support, they are very responsive. If you reach out to them, they will contact you within 15 minutes. Managing FortiGate is easy and simple compared to other products. It's not too complex. Even if we miss renewing our licenses, FortiGate provides a grace period of 90 days, which is exceptional. Most products only offer 30 days. That's the best part, in my opinion. The support is excellent. I've had very positive experiences with FortiGate's support team. They are friendly and always available. Their support is available 24/7 via phone, email, or chat. They even offer remote access if we need help with configuration or auditing logs. Their support is reliable both locally and internationally.
DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
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Comparison Review

it_user216600 - PeerSpot reviewer
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
13%
Educational Organization
8%
Non Profit
7%
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easily integrates with the FortiGate solution. However, verifying through documentat...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
The price is very aggressive in India as India is a rapidly growing market, the original equipment manufacturer offers competitive pricing.
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting within a single box.
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
 

Also Known As

No data available
FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
 

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Overview

 

Sample Customers

Information Not Available
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. Fortinet FortiGate and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.