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FortiGate Next Generation Firewall (NGFW) vs Fortinet FortiGate-VM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
Sentiment score
6.9
FortiGate support is generally positive, offering fast responses and knowledgeable staff, with noted improvements and 24/7 availability.
No sentiment score available
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
FortiGate offers good support.
We do not use FortiGate support directly; we must use distributor support.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
Sentiment score
5.9
FortiGate needs enhanced security features, scalability, integration, GUI, SD-WAN, support, and improved stability, performance, and customer service.
No sentiment score available
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
Improvements could be made when companies expand and need better equipment and more licenses.
I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
Sentiment score
5.8
FortiGate Next Generation Firewall is praised for adaptability and scalability, despite some limitations in entry-level models.
No sentiment score available
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
No sentiment score available
FortiGate offers competitive pricing and flexible licensing options, often seen as reasonable compared to major competitors.
No sentiment score available
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
The pricing of FortiGate Next Generation Firewall is competitive.
The exchange rate between the local currency and dollars affects the budget of our clients.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
Sentiment score
8.5
FortiGate Firewall is praised for stability, reliability, and performance, despite past issues and minor bugs in updates.
No sentiment score available
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
Sentiment score
8.5
FortiGate Firewall excels in threat detection, user-friendly management, fast delivery, and integration, offering strong security and cost benefits.
No sentiment score available
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
The firewall and VPN features are the most valuable in protecting our customers' networks.
The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
13th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
ZTNA (4th), Unified Threat Management (UTM) (9th)
Fortinet FortiGate-VM
Ranking in Firewalls
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
117
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Firewalls category, the mindshare of Fortinet FortiGate is 19.8%, up from 17.1% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.3%, up from 0.1% compared to the previous year. The mindshare of Fortinet FortiGate-VM is 1.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Anish Bheekoo - PeerSpot reviewer
Good support and highly scalable solution
In terms of support, they are very responsive. If you reach out to them, they will contact you within 15 minutes. Managing FortiGate is easy and simple compared to other products. It's not too complex. Even if we miss renewing our licenses, FortiGate provides a grace period of 90 days, which is exceptional. Most products only offer 30 days. That's the best part, in my opinion. The support is excellent. I've had very positive experiences with FortiGate's support team. They are friendly and always available. Their support is available 24/7 via phone, email, or chat. They even offer remote access if we need help with configuration or auditing logs. Their support is reliable both locally and internationally.
SHUBHAM BHINGARDE - PeerSpot reviewer
A tool to help businesses create a blockage for external traffic
The tool improved the security in our company's virtualized environment, as it was helpful in creating an additional layer of security for the organization and for the use of the internet. The tool was the most important product to be implemented in the organization. To be able for our organization to build our services, we need to operate inside a certain network while ensuring that the outside traffic gets blocked by using the firewall services from the tool, as it helps to create a secure network inside our company. Without the tool in our organization, our network would have been compromised. The aforementioned area consists of details related to how the tool helps with the workload protection aspect. I recommend the solution to others who plan to use it since it helps in areas where it helps block a particular website with the help of the firewall functionalities that it possesses. The tool also helps block outside traffic, and it is mandatory to implement a firewall as an organization grows for the smooth operations of business. I rate the tool a ten out of ten.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
22%
Comms Service Provider
13%
Educational Organization
8%
Non Profit
7%
Computer Software Company
22%
Financial Services Firm
8%
Manufacturing Company
6%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
The price is very aggressive in India as India is a rapidly growing market, the original equipment manufacturer offer...
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting wi...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigat...
What do you like most about Fortinet FortiGate-VM?
An enhanced security solution for any kind of alert that we have configured.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
No data available
FortiGate Virtual Appliance, FortiGate-VM
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Security7 Networks, COOPENAE
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. Fortinet FortiGate-VM and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.