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FortiGate Next Generation Firewall (NGFW) vs Juniper SRX Series Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate offers cost-effective and efficient security with quick ROI, reducing expenses in data communication and management.
Sentiment score
7.1
FortiGate offers high financial returns for some users, justified by enhanced security and management, despite perceived costs.
Sentiment score
7.6
Juniper SRX Firewalls reduce costs by 25% over three years, offering ROI through security, uptime, and maintenance savings.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
Using FortiGate has enabled us to increase security, control user access, manage bandwidth, and enhance the ability to provide a variety of operations solutions to clients.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is praised for problem-solving but criticized for inconsistent response times and language barriers.
Sentiment score
6.6
FortiGate support is generally positive, offering fast responses and knowledgeable staff, with noted improvements and 24/7 availability.
Sentiment score
7.3
Juniper SRX Series Firewall offers good customer service and technical support, though some users note response time and cost issues.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
FortiGate offers good support.
Fortinet provides a prompt response.
Usually, it is fast and provides advice effectively.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, flexible, and adaptable, though some face hardware upgrades and licensing challenges during deployment sizes.
Sentiment score
7.6
FortiGate Next Generation Firewall is praised for adaptability and scalability, despite some limitations in entry-level models.
Sentiment score
7.4
Juniper SRX is scalable and versatile, but cost and performance issues often lead users to consider alternatives like FortiGate.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for its stability and reliability, with occasional issues improved by updates and configurations.
Sentiment score
8.3
FortiGate Firewall is praised for stability, reliability, and performance, despite past issues and minor bugs in updates.
Sentiment score
8.3
Juniper SRX Series Firewall is praised for stability and reliability, with users noting minor glitches but high satisfaction overall.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
 

Room For Improvement

Fortinet FortiGate needs improvements in stability, usability, integration, cost-effectiveness, and documentation for enhanced user satisfaction and performance.
FortiGate needs enhanced security features, scalability, integration, GUI, SD-WAN, support, and improved stability, performance, and customer service.
The Juniper SRX Series Firewall requires significant improvements in stability, user interface, integration, support, security, performance, and pricing.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
Improvements could be made when companies expand and need better equipment and more licenses.
Configuring these services is quite complex and not very user-friendly, requiring technical steps that are difficult for normal users to understand.
I would like to see improvements in the IPS/IDS feature to enhance protection against attacks from attackers, including ransomware protection.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with varied costs; affordable long-term licenses, though renewal complexity can accumulate costs.
FortiGate offers competitive pricing and flexible licensing options, often seen as reasonable compared to major competitors.
Juniper SRX Series Firewall offers competitive pricing and cost-effectiveness for enterprises, though mid-range companies may find it challenging.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
It offers cost savings as it is generally cheaper than the competition.
The pricing of FortiGate Next Generation Firewall is competitive.
Fortinet tools like FortiGate are costly for us as a higher education institute in India.
 

Valuable Features

Fortinet FortiGate offers advanced security features, user-friendly configuration, and comprehensive management tools, valued for robust protection and flexibility.
FortiGate Firewall excels in threat detection, user-friendly management, fast delivery, and integration, offering strong security and cost benefits.
The Juniper SRX Series Firewall provides fast processing, high security, and scalability, making it ideal for enterprise use.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
The firewall and VPN features are the most valuable in protecting our customers' networks.
The most valuable features of the FortiGate firewall include SSL inspection, VPN functionality, and threat intelligence features for preventing threats.
The common valuable feature for FortiGate is its UTM functionality, which includes various features under a license that is commonly implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
48
Ranking in other categories
ZTNA (4th), Unified Threat Management (UTM) (9th)
Juniper SRX Series Firewall
Ranking in Firewalls
18th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
91
Ranking in other categories
Unified Threat Management (UTM) (5th)
 

Mindshare comparison

As of February 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.7%, up from 17.7% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.3%, up from 0.1% compared to the previous year. The mindshare of Juniper SRX Series Firewall is 1.5%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
Anish Bheekoo - PeerSpot reviewer
Good support and highly scalable solution
In terms of support, they are very responsive. If you reach out to them, they will contact you within 15 minutes. Managing FortiGate is easy and simple compared to other products. It's not too complex. Even if we miss renewing our licenses, FortiGate provides a grace period of 90 days, which is exceptional. Most products only offer 30 days. That's the best part, in my opinion. The support is excellent. I've had very positive experiences with FortiGate's support team. They are friendly and always available. Their support is available 24/7 via phone, email, or chat. They even offer remote access if we need help with configuration or auditing logs. Their support is reliable both locally and internationally.
MURALI NIDAMANURI - PeerSpot reviewer
Highly scalable, user-friendly UI, and easy to maintain
We have used Juniper SRX Series Firewall in airports and multiple other industries The most valuable features of the Juniper SRX Series Firewall are the user-friendly UI, and accessing the solution is simple. The pricing strategy of the vendor could improve. I have been using Juniper SRX Series…
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
20%
Comms Service Provider
13%
Educational Organization
7%
Manufacturing Company
7%
Educational Organization
54%
Computer Software Company
8%
Financial Services Firm
4%
Comms Service Provider
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
The price is very aggressive in India as India is a rapidly growing market, the original equipment manufacturer offer...
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
I would like to see improvements in some of the hard drive features on FortiGate so that we can generate reporting wi...
What do you like most about Juniper SRX?
Juniper SRX Series Firewall is a stable solution.
What is your experience regarding pricing and costs for Juniper SRX?
Customers always want cheaper solutions. Fortinet is a cheaper solution than Juniper.
What advice do you have for others considering Juniper SRX?
Overall, I would rate it an eight out of ten because of the complexity of configurations and the maintenance.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
Juniper SRX
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
7-Eleven, AARNet Pty Ltd, Allegro Networks, alltours GmbH, Apollo Hotel Papendrecht, Armstrong Atlantic State University, Atlantech Online, Availity, Bajaj Capital, Baloise Insurance, BancABC, BAS Group, Black Lotus, Blue Box, Borealis, Carilion Clinic, Catholic Health System, CATV, Champlain College, Chinas Ministry of Railways, China University of Mining and Technology (CUMT), Cloud Dynamics, CloudSeeds, Cloudwatt, CODONiS, Colt Technology Services, Cork Internet Exchange, CSS Versicherung AG, CyrusOne, Danish Crown, Deloitte Belgium, Department of Energy, Divona Telecom, DQE Communications, DreamHost, European Government Agency, Expedient, Financial Market Information Services Provider, Fluidata, Fonality, Fox Sports, Global Financial Institution, Global Investment Bank, Global Investment Company, Energy Sciences Network (ESnet), Goethe University, HEAnet, High Performance Networks Inc., Hillenbrand
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. Juniper SRX Series Firewall and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.