Quest KACE Systems Management Appliance and Fortinet FortiClient compete in the endpoint management and security software category. Quest KACE SMA holds the upper hand in management efficiency and deployment, offering powerful integration tools and management features, whereas Fortinet FortiClient excels in security capabilities with robust antivirus and VPN solutions.
Features: Quest KACE SMA is known for its detailed endpoint management features such as device overviews, ticketing, and inventory management, along with software deployment across multiple locations. It integrates well with tools like Bomgar for enhanced asset management and remote capabilities. Fortinet FortiClient offers comprehensive web and application filtering and stands out with its antivirus and VPN solutions, integrating seamlessly with cloud services for enhanced security.
Room for Improvement: Quest KACE SMA could enhance its scalability and user interface while focusing on refining patch management and automation processes. Fortinet FortiClient can improve its user interface and compatibility across versions, and strengthen integration with third-party security tools. It could also offer more advanced and user-friendly multi-factor authentication features.
Ease of Deployment and Customer Service: Quest KACE SMA supports flexible deployment options, including on-premises and hybrid cloud models, and provides highly responsive customer service which significantly aids deployment processes. Fortinet FortiClient offers ease of deployment in private cloud configurations, with generally positive technical support that could benefit from quicker resolution times. Quest KACE's flexibility gives it an edge for diverse organizational needs.
Pricing and ROI: Quest KACE SMA's pricing reflects its broad functionalities, offering significant ROI through efficiency gains for IT teams, with many users experiencing quick returns on their investment. Fortinet FortiClient offers competitive pricing with a slightly higher price point, perceived as cost-effective due to savings from its security suite. While Quest KACE emphasizes management efficiencies, Fortinet FortiClient focuses on security strengths as its main ROI drivers.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
They have room to improve by deploying more support resources.
The main issue revolves around addressing bugs in the endpoint.
The customer service is very good, providing quick customer support in Spanish.
The scalability could use improvement as you need to ensure that routes and policies are aligned, which can be complex.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Its stability level is excellent.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
The routing and policy need to be tailored between both to ensure proper functionality.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Recently, Fortinet has increased prices for its products.
Justifying the price to clients can be difficult.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
The most valuable feature of FortiClient is its high security level.
The integration with Active Directory is a valuable feature, allowing SSO for users.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
FortiClient is a fabric agent that delivers endpoint protection, endpoint compliance, and secure access in a single, lightweight, lightweight client, providing visibility, information, and control to your endpoints. In addition, it enables secure, remote connectivity to the security fabric. It also integrates network and endpoint with segmentation and automation. FortiClient enables unified endpoint awareness by sharing endpoint telemetry with the security fabric. It is compatible with third-party EDR (endpoint detection and response and anti-malware solutions.
The FortiClient fabric agent can:
• Report on the status of a device, including firmware version and applications running.
• Send all suspicious files to a fabric sandbox.
• Enforce USB control, application control, URL filtering, and firmware upgrade policies.
• Provide application firewall service and malware protection.
• Enable devices to connect securely to the security fabric over either ZTNA tunnels or VPN (IPsec or SSL), both encrypted. The connection to the security fabric can be either a SASE service or a FortiGate next-generation firewall.
You can purchase FortiClient with one of three levels of capability:
Zero Trust security - The ZTNA edition enables both VPN and ZTNA encrypted tunnels, as well as USB device control and URL filtering.
Endpoint security - The EPP/APT edition adds AI-based NGAV (next-generation antivirus), application firewall, endpoint quarantine, and support for cloud sandbox.
Cloud-based endpoint security
Benefits and Features
• Fabric agent leverages integrations and provides telemetry information to the rest of the Fortinet security fabric.
• SAAS control and web/content filtering
• Dynamic access control helps with automation and simplifies compliance.
• Software inventory management enables visibility as well as management of licenses.
• Automated response detects and isolates any endpoints that may be compromised.
• ZTNA delivers better remote access and consistent application access policies
• Managed endpoint security services remotely assist with setup, configuration, deployment, vulnerability monitoring, and overall monitoring of endpoint security.
Reviews from Real Users:
PeerSpot users like that FortiClient is easy to use and integrates well with other solutions. They also appreciate the richness of its features and find it to be inexpensive in comparison to other products that require separate purchases for separate features.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
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