Quest KACE Systems Management Appliance and Fortinet FortiClient are strong contenders within the IT management and security industry. Quest KACE is superior in asset management and automation capabilities, while Fortinet FortiClient stands out with its comprehensive security features.
Features: Quest KACE Systems Management Appliance offers integration with Bomgar and ServiceNow, efficient mass deployment, and powerful scripting functionalities that streamline IT tasks across large environments. It excels in patch and software management, automating updates and reducing manual intervention. Fortinet FortiClient provides robust security measures, such as antivirus protection and web filtering, along with seamless VPN connectivity and dual authentication, ensuring reliable endpoint security.
Room for Improvement: Quest KACE Systems Management Appliance could improve its scalability and simplify complex features like patch management and image deployment to handle large-scale device management better. User feedback suggests making the technical interface more intuitive and enhancing licensing compliance. Fortinet FortiClient might benefit from increased integration capabilities, specifically for web filters and dynamic token integration, and improvements in stability and user interface design for more efficient management.
Ease of Deployment and Customer Service: Quest KACE Systems Management Appliance is noted for its reliable deployment across on-premises and hybrid cloud settings, with a robust support system and high customer satisfaction levels. Fortinet FortiClient, typically utilized in private and public cloud infrastructures, is praised for its compatibility with FortiGate products, though encounters integration challenges with non-Fortinet systems. Both products offer commendable support, although Fortinet could further refine real-time responsiveness.
Pricing and ROI: Quest KACE Systems Management Appliance provides a competitive pricing model beneficial for large organizations, with a unified feature set that enhances efficiency and reduces labor costs, driving a solid return on investment. Fortinet FortiClient offers both free and reasonably priced paid versions, presenting a cost-effective solution with comprehensive security functionalities that yield long-term savings. Pricing specifics are not available.
The return on investment is seen in the quick access to information, good inventory management, and efficient systems management.
They initiate the troubleshooting process quickly and resolve issues in a timely manner.
They have room to improve by deploying more support resources.
The main issue revolves around addressing bugs in the endpoint.
The customer service is very good, providing quick customer support in Spanish.
The scalability could use improvement as you need to ensure that routes and policies are aligned, which can be complex.
I hope Fortinet will start an insider developer program where professionals can provide feedback on new releases to ensure improvements.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
The product is very scalable as it supports 10,000 thousand endpoints with just one appliance.
Its stability level is excellent.
There are advanced features like Zero Trust that I currently do not use but could be beneficial for security.
FortiClient needs improvement in restricting user information and ensuring more secure customer data to better protect source code and reduce the risk of security breaches.
The routing and policy need to be tailored between both to ensure proper functionality.
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface.
FortiClient is a value-for-money product and is not considered expensive compared to similar products on the market.
Recently, Fortinet has increased prices for its products.
Justifying the price to clients can be difficult.
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
The most valuable feature of FortiClient is its high security level.
The integration with Active Directory is a valuable feature, allowing SSO for users.
The most valuable features include simplicity, which makes systems management easier and faster, especially for device management.
FortiClient is a fabric agent that delivers endpoint protection, endpoint compliance, and secure access in a single, lightweight, lightweight client, providing visibility, information, and control to your endpoints. In addition, it enables secure, remote connectivity to the security fabric. It also integrates network and endpoint with segmentation and automation. FortiClient enables unified endpoint awareness by sharing endpoint telemetry with the security fabric. It is compatible with third-party EDR (endpoint detection and response and anti-malware solutions.
The FortiClient fabric agent can:
• Report on the status of a device, including firmware version and applications running.
• Send all suspicious files to a fabric sandbox.
• Enforce USB control, application control, URL filtering, and firmware upgrade policies.
• Provide application firewall service and malware protection.
• Enable devices to connect securely to the security fabric over either ZTNA tunnels or VPN (IPsec or SSL), both encrypted. The connection to the security fabric can be either a SASE service or a FortiGate next-generation firewall.
You can purchase FortiClient with one of three levels of capability:
Zero Trust security - The ZTNA edition enables both VPN and ZTNA encrypted tunnels, as well as USB device control and URL filtering.
Endpoint security - The EPP/APT edition adds AI-based NGAV (next-generation antivirus), application firewall, endpoint quarantine, and support for cloud sandbox.
Cloud-based endpoint security
Benefits and Features
• Fabric agent leverages integrations and provides telemetry information to the rest of the Fortinet security fabric.
• SAAS control and web/content filtering
• Dynamic access control helps with automation and simplifies compliance.
• Software inventory management enables visibility as well as management of licenses.
• Automated response detects and isolates any endpoints that may be compromised.
• ZTNA delivers better remote access and consistent application access policies
• Managed endpoint security services remotely assist with setup, configuration, deployment, vulnerability monitoring, and overall monitoring of endpoint security.
Reviews from Real Users:
PeerSpot users like that FortiClient is easy to use and integrates well with other solutions. They also appreciate the richness of its features and find it to be inexpensive in comparison to other products that require separate purchases for separate features.
Quest KACE Systems Management Appliance is a comprehensive endpoint and service desk management platform. It supports IT operations with functionalities such as ticketing, patch management, software deployment, and asset management.
KACE provides robust automation for managing software distribution and patch tasks. Organizations depend on it for security updates, system compliance, and centralized control over diverse devices. Integration with tools like Bomgar and ServiceNow enhances its remote support capabilities, while its intuitive interface streamlines IT processes, increasing productivity. Managing thousands of endpoints, it supports accreditation compliance and reports on system status and security.
What are the key features of Quest KACE SMA?Quest KACE Systems Management Appliance is implemented across industries needing robust IT management solutions such as healthcare for compliance and security, education for asset tracking, and corporate enterprises for efficient IT operations. Its multifunctional nature caters to diverse industry requirements, enhancing communication and data management.
We monitor all Endpoint Compliance reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
