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Fortinet FortiClient vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 27, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.9
Fortinet FortiClient support receives mixed reviews, praised for helpful service but criticized for delays and competence issues.
No sentiment score available
Quest KACE Systems Management Appliance support is praised for its prompt, knowledgeable assistance, especially with Premier Support's swift resolutions.
Technical support can be logged on Fortinet's support portal.
 

Room For Improvement

Sentiment score
3.9
Fortinet FortiClient needs better management, UI, integration, VPN stability, pricing, reporting, AI features, support, and endpoint security.
Sentiment score
4.9
Users seek improved imaging, hardware, integration, automation, user interface, support, scalability, real-time accuracy, and multi-language enhancements for Quest KACE SMA.
 

Scalability Issues

Sentiment score
7.9
Fortinet FortiClient is scalable and adaptable for varying company sizes, with straightforward licensing and generally smooth implementation experiences.
Sentiment score
7.7
Quest KACE Systems Management Appliance is scalable and efficiently manages expanding IT infrastructures with minimal resource adjustments.
We can add more licenses and Fortinet tokens, demonstrating excellent scalability.
 

Setup Cost

No sentiment score available
Fortinet FortiClient offers competitive pricing and value, with costs ranging from $1,500 to $3,000 for comprehensive features.
No sentiment score available
Quest KACE SMA provides cost-effective per-device licensing with extensive features, suitable for larger environments and inclusive support.
FortiClient is cost-effective since the client itself is free with the purchase of Fortinet.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiClient is highly stable and reliable, with minor bugs and connectivity issues rarely reported and often resolved.
Sentiment score
6.8
Quest KACE is stable and reliable, with minimal downtime and responsive support, though issues often stem from user mismanagement.
 

Valuable Features

Sentiment score
7.2
Fortinet FortiClient provides affordable, user-friendly security with VPN, antivirus, and seamless FortiGate integration, ideal for endpoint management.
Sentiment score
8.0
Quest KACE SMA integrates with Bomgar, offering efficient software distribution, asset management, automation, and enhanced security for IT operations.
We appreciate its VPN capabilities and the features that offer extra security functionalities like antivirus and malware scanning.
 

Categories and Ranking

Fortinet FortiClient
Ranking in Endpoint Compliance
1st
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
91
Ranking in other categories
Endpoint Protection Platform (EPP) (17th), Enterprise Infrastructure VPN (2nd)
Quest KACE Systems Manageme...
Ranking in Endpoint Compliance
7th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Configuration Management (14th), Patch Management (7th)
 

Mindshare comparison

As of November 2024, in the Endpoint Compliance category, the mindshare of Fortinet FortiClient is 35.1%, up from 31.9% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 4.2%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
 

Featured Reviews

Ayman Said - PeerSpot reviewer
Enhance secure remote access with feature-rich VPN and content filtering
We mainly use FortiClient as a VPN client. Additionally, we use it for anti-malware, anti-spam, and as a content filter. When a user is outside the company, we can use FortiClient as a content filter to control the sites the user can access FortiClient has improved our security posture by…
Fernando Cezario - PeerSpot reviewer
Helpful for IT asset management and offer a good dashboard
I like the KACE software dashboard so much! It's convenient. I don't need to know technical details like file formats (PDF or whatever) for installation, even for applications like Adobe. Here's how I use it: Let's say I have a license for Adobe and I need to install it on a computer named Julian. I simply open a case, enter the name of the application (Adobe), open the dashboard, and search for the computer named Julian. Once I select the computer, it shows up in the dashboard. Now, in the same case, I can open a large batch of software, select the application (Adobe Acrobat again), and choose the computer named Julian. KACE then deploys the application with minimal errors, usually within one or two minutes. Julian even receives a notification on their computer that the installation process has begun. It's fantastic! Moreover, it helped so much streamline our IT asset management and inventory. Sometimes someone changes the computer assigned to someone else. For example, Juliano had a computer, and then Matos changed it to his own use. I wouldn't know about this change if it weren't for KACE. KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search through endless spreadsheets. I just search for "Juliano" in KACE. KACE also lists other details like the last login user. So, if I see "Juliano" on KACE but a different user is logged in, that tells me something might be wrong. I find this functionality very helpful for IT asset management.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
41%
Computer Software Company
10%
Government
5%
Manufacturing Company
5%
Computer Software Company
13%
University
12%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
What do you like most about Quest KACE Systems Management?
KACE automatically tracks this information and saves it for me, allowing me to call it up on the dashboard. For example, if I need to find Juliano's computer in the system, I don't need to search t...
What is your experience regarding pricing and costs for Quest KACE Systems Management?
It is expensive in Brazil. Generally, it's considered expensive, especially compared to solutions like Spiceworks.
 

Also Known As

FortiClient
Dell KACE Systems Management
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Fortinet FortiClient vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.