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Fortinet FortiOS vs Vectra AI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Fortinet FortiOS offers cost-effective, scalable security, with competitive pricing and partnerships, enhancing ROI compared to top brands.
Sentiment score
6.7
Vectra AI improved security efficiency, reducing response times and costs, and increasing productivity with enhanced threat detection and risk mitigation.
Once it is deployed, I do not have to revisit or replace the hardware.
Network Administrator at a educational organization with 501-1,000 employees
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Senior Manager at ITX360 (Pvt) Ltd
Fortinet is strong in terms of cost and compatibility with other vendors.
Technology Consultant at 1ware
The payback period is roughly six months.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
8.2
Fortinet FortiOS support is responsive and helpful but sometimes slow with complex issues, lacking top-tier vendor standards.
Sentiment score
8.1
Vectra AI's customer service is highly rated for competence, responsiveness, and effective, personalized communication, despite occasional complex query delays.
I would rate them nine or ten out of ten.
Technology Consultant at 1ware
Fortinet technical support is very responsive and helpful.
Senior Manager at ITX360 (Pvt) Ltd
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
Director, IT Infrastructure Department at Zemen Bank S.C.
I would rate their technical support a 10, as we have local support in South Africa and the ability to reach out to the teams quickly and effectively when they are in similar time zones, leading to great support globally.
CTO at Cyber Retaliator Solutions
The support is quite reliable depending on the service engineer assigned.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
When I create tickets, the response is fast, and issues are solved promptly.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
 

Scalability Issues

Sentiment score
8.2
Fortinet FortiOS is highly scalable, adapting to different organizations, supporting growth and global deployments, yet may need hardware upgrades.
Sentiment score
7.2
Vectra AI excels in scalability, offering flexible deployment and integration for diverse environments, supporting small to large enterprises.
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
Technology Consultant at 1ware
It allows for the expansion of users and devices without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
We have been using Fortinet for bandwidth shaping and many other bandwidth-related functions.
Associate Director IT Operations at Procento
Vectra AI is scalable because it can work through different kinds of solutions and is compatible with all kinds of cloud solutions.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.8
Fortinet FortiOS is praised for stability, with minor issues usually tied to configurations or external factors, not the system.
Sentiment score
8.0
Vectra AI is stable and reliable, with efficient maintenance, automatic updates, minor issues, and occasional throughput challenges.
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Director, IT Infrastructure Department at Zemen Bank S.C.
There were no lags, there were no issues, and no hanging of the firewall.
Associate Director IT Operations at Procento
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
Technology Consultant at 1ware
 

Room For Improvement

Fortinet FortiOS requires improvements in VPN, pricing, compatibility, UI, security features, support, updates, deployment, and pricing consistency.
Vectra AI faces challenges in integration, detection accuracy, and usability, with calls for better threat coverage and improved documentation.
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
Director, IT Infrastructure Department at Zemen Bank S.C.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Network Administrator at a educational organization with 501-1,000 employees
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
Senior Manager at ITX360 (Pvt) Ltd
ExtraHop's ability to decrypt encrypted data is a feature that Vectra AI lacks.
Planning& Performance Analyst at National Information Center, Ministry of Interior, Saudi Arabia
You need to have a Linux server, and from the Linux server, you must perform AI tasks, and there is a lot to be handled in the back end.
Owner at Fortibits
All threats, including hacking attempts, should be comprehensively addressed.
Consultant at a retailer with 5,001-10,000 employees
 

Setup Cost

Fortinet FortiOS is often pricey but justified by features, with agreements influencing costs, suitable for mid-size businesses.
Enterprise users find Vectra AI pricing competitive yet complex, with noted value despite high costs and varying affordability opinions.
It is an affordable solution for us.
Technology Consultant at 1ware
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
Network Administrator at a educational organization with 501-1,000 employees
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
Senior Manager at ITX360 (Pvt) Ltd
Vectra is cheaper in terms of pricing and features compared to Darktrace.
Cyber Security Engineer at a tech services company with 1,001-5,000 employees
I find the pricing of Vectra AI to be one of the best we have seen as feedback from customers and partners indicates it is very competitive for an EDR solution.
CTO at Cyber Retaliator Solutions
It is very acceptable when you compare it with Darktrace, for example.
Owner at Fortibits
 

Valuable Features

Fortinet FortiOS is praised for UTM, user-friendly interface, robust security, excellent performance, cost-effectiveness, and seamless management.
Vectra AI offers threat intelligence, anomaly detection, and integration capabilities with user-friendly UI, enhancing threat prioritization and investigation.
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
Network Administrator at a educational organization with 501-1,000 employees
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
Senior Manager at ITX360 (Pvt) Ltd
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
Technology Consultant at 1ware
Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats.
Consultant at a retailer with 5,001-10,000 employees
Alert noise was dramatically reduced by nearly 80%, allowing SOC analysts to focus more on true threats, which made them more productive and resulted in higher operational efficiency.
Strategic RAN Lead | Network Transformation & Optimization | Philippines & South Africa at a tech vendor with 10,001+ employees
There are extensive out-of-box detection capabilities.
Owner at Fortibits
 

Categories and Ranking

Fortinet FortiOS
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
82
Ranking in other categories
Firewalls (18th)
Vectra AI
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
48
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (5th), Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (19th), Identity Threat Detection and Response (ITDR) (11th), AI-Powered Cybersecurity Platforms (10th)
 

Mindshare comparison

While both are Network Security Systems solutions, they serve different purposes. Fortinet FortiOS is designed for Firewalls and holds a mindshare of 1.1%, up 1.1% compared to last year.
Vectra AI, on the other hand, focuses on Network Detection and Response (NDR), holds 10.3% mindshare, down 16.0% since last year.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiOS1.1%
Fortinet FortiGate14.5%
OPNsense8.2%
Other76.2%
Firewalls
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
Vectra AI10.3%
Darktrace14.1%
ExtraHop Reveal(x)5.8%
Other69.8%
Network Detection and Response (NDR)
 

Featured Reviews

MS
Associate Director IT Operations at Procento
Single-pane management has simplified firewall control and has improved risk mitigation
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire consultants who do the capacity planning and sizing to determine what kind of firewalls to put in place. At the same time, it is not only the number of users; it also depends on the number of WAN links coming in and everything, because we have been using Fortinet for bandwidth shaping and many other bandwidth-related functions. They should improve their machine learning AI capabilities of Fortinet FortiOS because there is too much competition. Other players are also improving and making a lot of changes in their UI and overall operating system.
RR
Consultant at a retailer with 5,001-10,000 employees
Threat detection has improved and malicious emails are now identified quickly
Vectra AI offers artificial intelligence capabilities with visibility that can be integrated into our day-to-day operations and other tools, including malware detection tools and cyber threat tools. Vectra AI has positively impacted my organization. Last year while using it, we received many malicious email threats and virus incidents, including a trojan virus that had reportedly been deployed by someone. Our company used Vectra AI to detect the malicious threats and viruses before they could cause more damage, and we successfully stopped the threats. Using Vectra AI, I notice that server downtime has decreased significantly. We now experience only two to three hours of downtime, whereas without Vectra AI and other tools, our downtime would exceed 48 to 72 hours.
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
7%
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise13
Large Enterprise23
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise10
Large Enterprise29
 

Questions from the Community

Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
What needs improvement with Fortinet FortiOS?
I would not say that Fortinet FortiOS is not very scalable. Generally, what happens is that for enterprises, we hire consultants who do the capacity planning and sizing to determine what kind of fi...
What is your experience regarding pricing and costs for Vectra AI?
I find the pricing of Vectra AI to be one of the best we have seen as feedback from customers and partners indicates it is very competitive for an EDR solution.
What needs improvement with Vectra AI?
I think one area that could be improved about Vectra AI is their marketing. One of the aspects that Darktrace excels at is their marketing, and I do not feel Vectra AI is on that level yet, leading...
What is your primary use case for Vectra AI?
I primarily use Vectra AI for customers, and I only provide Vectra AI.
 

Also Known As

No data available
Vectra Networks, Vectra AI NDR
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Tribune Media Group, Barry University, Aruba Networks, Good Technology, Riverbed, Santa Clara University, Securities Exchange, Tri-State Generation and Transmission Association
Find out what your peers are saying about Fortinet, Netgate, Cisco and others in Firewalls. Updated: July 2026.
903,182 professionals have used our research since 2012.