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Fortinet FortiOS vs Fortinet FortiWeb comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is responsive and helpful, though technical support experiences vary and can be inconsistent.
No sentiment score available
No sentiment score available
The response time for a critical priority one issue was over four hours and they only responded because we threatened legal action for them violating our support contract.
They say they will respond in 24 hours, but I have received responses in a maximum of one hour, which is impressive.
The technical support from Fortinet FortiGate is 24 hours a day seven days a week, and 365 days a year.
 

Room For Improvement

Sentiment score
4.6
Fortinet FortiGate needs better documentation, UI, integration, troubleshooting tools, scalability, reporting, and reduced impact on performance and fees.
No sentiment score available
No sentiment score available
FortiWAN supports OSPF but does not support the BGP protocol.
Fortinet VPN and DDoS capabilities are great, yet we need to provide a solution that enables CASB and integration to the cloud.
The relationship between their accounts team and my leadership team seems to be the reason for phasing out FortiGate.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate provides effective scalability and adaptability, though careful budgeting and upgrades are needed for high-demand scenarios.
No sentiment score available
No sentiment score available
The devices will usually fail way before reaching the capacity advertised in the data sheets, especially when you activate several of the features the device can handle.
The solution is working and it is still stable even across all of these devices and servers.
We have over 10,000 users behind it.
 

Setup Cost

Sentiment score
7.6
Fortinet FortiGate's initial costs are high, but offers competitive pricing and value compared to Cisco and Palo Alto.
No sentiment score available
No sentiment score available
The cost of the original deployment fell below £5,000, and licenses are priced at around £3,000.
Every time you upgrade your license, you also get insurance for the equipment.
Overall, FortiGate is affordable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is highly stable and reliable, with improved performance in newer versions, praised for its consistent robustness.
No sentiment score available
No sentiment score available
All of these issues were resolved in v5.2.
Stability has dramatically improved over the previous main version branch of FortiOS; 5.2.x and 5.4.x are stable enough for critical environments.
Overall, the devices have been very stable.
 

Valuable Features

Sentiment score
8.0
Fortinet FortiGate is valued for its robust security, ease of use, scalability, and comprehensive threat management features.
No sentiment score available
No sentiment score available
The two most valuable features are VPN and firewalling.
WiFi network for visitors isolated from our corporate WiFi network using only one unit
Allows for firewall rules to be programmed and named in a way that makes it 'readable'
 

Categories and Ranking

Fortinet FortiGate
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Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
316
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Fortinet FortiOS
Average Rating
8.4
Reviews Sentiment
8.4
Number of Reviews
76
Ranking in other categories
Firewalls (28th)
Fortinet FortiWeb
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
92
Ranking in other categories
Web Application Firewall (WAF) (4th)
 

Mindshare comparison

Firewalls
Web Application Firewall (WAF)
 

Featured Reviews

DineshKumar28 - PeerSpot reviewer
Effective threat prevention with responsive customer support
We are using Fortinet FortiGate as a firewall Fortinet FortiGate has been invaluable. It has helped save costs due to its various features, reliable performance, very good UI, low latency, and stability. The Threat Intel engine in Fortinet FortiGate is highly rated for its effectiveness in…
Saleem Ullah Khan - PeerSpot reviewer
Easy to set up, reliable, and good for traffic management
We are not scaling it right now. We bought it sometime back and we didn't need to scale it. We bought a higher end for our use case, which is still sufficient for another few years. We have 200 or so users of different levels and positions on it. We do not have plans to increase usage. This firewall is quite a capable firewall - even up to 1000 users. Due to that, we didn't find any requirement to expand it or replace it somehow. It has helped us build our software-defined WAN, LAN, et cetera. It is sufficient for us. It gives us Gbps throughput, which is good enough. The firewall itself is 32Gbps capable, which is more than what we need.
Kacem CHAMMALI - PeerSpot reviewer
Even if an attacker detects the IP address, they can't connect directly to the server due to FortiWeb
The xFF, or X-Forwarded-For feature, IP reputation, and protected hostname. We can block access using the IP address, so no one can connect to our web server or website using the real IP. They need to use the FQDN instead. Even if an attacker detects the IP address, they can't connect directly to the server due to FortiWeb and the option to protect the hostname. All traffic passes through FortiWeb. Machine learning capabilities in FortiWeb: I don't use machine learning all the time. In the initial phase of FortiWeb deployment, we use the learning process to detect the traffic passing through FortiGate to our website.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
15%
Manufacturing Company
6%
Comms Service Provider
6%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
9%
Government
7%
Educational Organization
42%
Computer Software Company
10%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
What do you like most about Fortinet FortiOS?
The SSL VPN is fee for use is most attractive.
What is your experience regarding pricing and costs for Fortinet FortiOS?
Regarding the cost, the initial purchase is relatively cheap because it comes bundled. However, the subscription rene...
What do you like most about Fortinet FortiWeb?
The WAF profiles has been effective at mitigating web-based threats.
What is your experience regarding pricing and costs for Fortinet FortiWeb?
It's better. Yeah, it's really good. It's one of the main points why we offer it. Since we are partners with them, so...
What needs improvement with Fortinet FortiWeb?
Fortinet's technical support is pretty slow, especially when you have quick questions. The support kind of delays its...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Lush, Barnabas Health, Options, Riverside Healthcare, Hillsbourough County Schools, Columbia Public Schools, Schiller AG
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: November 2024.
816,192 professionals have used our research since 2012.