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Fortinet FortiOS vs Fortinet FortiWeb comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Fortinet FortiGate offers favorable ROI with cost savings, efficiency, and ease of deployment, enhancing productivity and reducing ownership costs.
Sentiment score
8.0
Fortinet FortiOS offers competitive pricing, easy scalability, and reliable security, resulting in solid ROI and reduced upgrade costs.
Sentiment score
6.9
Fortinet FortiWeb users value cost-effectiveness, security enhancements, reduced operational expenses, and efficient deployment with notable infrastructure cost savings.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Once it is deployed, I do not have to revisit or replace the hardware.
The pricing of FortiOS is competitive and reasonable compared to other leading products such as Palo Alto and Check Point.
Fortinet is strong in terms of cost and compatibility with other vendors.
 

Customer Service

Sentiment score
6.7
Fortinet's support is generally responsive and helpful, though some users experience slow response times and complex issues.
Sentiment score
7.8
Fortinet FortiOS support is helpful but inconsistent, with quick basic solutions, delays on complex issues, and documentation needing improvement.
Sentiment score
6.7
Fortinet FortiWeb support is generally well-rated, though some users experience delays and suggest improvements in language support.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
I would rate them nine or ten out of ten.
Fortinet technical support is very responsive and helpful.
Support engineers sometimes lack eagerness to assist with issues such as the memory problem.
The expertise of engineers varies across different time zones, affecting the effectiveness of the support provided, especially during our daytime.
 

Scalability Issues

Sentiment score
7.2
Fortinet FortiGate is praised for scalability, effective in both large and small businesses, but hardware scaling can be challenging.
Sentiment score
8.6
Fortinet FortiOS offers scalable solutions for varying business sizes, though some hardware upgrades may be needed for expansion.
Sentiment score
7.2
Fortinet FortiWeb provides scalable options, with virtual and cloud models offering flexibility, though initial sizing is crucial.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
When customers' networks grow and needs expand, we can easily switch between models to trade up devices.
It allows for the expansion of users and devices without additional licensing costs.
Fortinet FortiOS is scalable, allowing the addition of users and firewalls as required.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is praised for reliability, with stability enhancements through updates, despite some firmware bugs and performance challenges.
Sentiment score
7.5
Fortinet FortiOS is stable and reliable, outperforming alternatives, with any issues mainly due to configuration challenges.
Sentiment score
7.8
Fortinet FortiWeb is stable and reliable, with efficient support despite occasional memory, firmware, and setup issues.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
While the product is largely stable, it sometimes faces memory issues in specific versions like 11 OE, which can be disruptive.
Stability is a seven out of ten because during version migrations, and sometimes with new versions, Fortinet is not as good.
I would rate the stability of FortiOS as an eight out of ten.
We have not faced any significant issues during deployments.
 

Room For Improvement

Fortinet FortiGate needs improved stability, intuitive support, cost-effective licensing, and better compatibility with fewer bugs and enhanced reporting.
Fortinet FortiOS users want improved usability, better management, enhanced security features, and more efficient support, especially for 60D models.
Fortinet FortiWeb users desire improved patching, integration, usability, detection accuracy, reporting, hardware support, training, and cloud deployment options.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
Fortinet FortiOS faces memory issues, which can lead to unexpected downtimes.
There should be more documentation on how to use the CLI or how to perform CLI versions of tasks that can be done through the GUI.
Compared to other market leaders like Palo Alto and Check Point, FortiOS has many bugs in its initial releases.
The cloud-based security service of Fortinet FortiWeb could be enhanced to match the level of providers like Cloudflare.
 

Setup Cost

Fortinet FortiGate offers cost-effective enterprise-level features with competitive long-term pricing, affordable licensing, and valuable support packages.
Fortinet FortiOS pricing is moderate and scalable, with renewal costs potentially high despite competitive initial bundling offers.
Fortinet FortiWeb offers affordable pricing and flexible licensing options, making it a cost-effective choice against competitors like F5.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
It is an affordable solution for us.
Fortinet products are somewhat pricey, similar to Cisco equivalents, however, they have justified their price point.
I am satisfied with the pricing, licensing, and setup costs of FortiOS, rating it nine out of ten compared to other familiar leading firewalls.
For VM machines, the price increases based on CPU configurations of 2, 4, or 8 CPUs.
Fortinet FortiWeb is cost-effective compared to solutions like F5.
 

Valuable Features

Fortinet FortiGate is praised for its VPN, firewall, ease of use, cost-effectiveness, and versatile network management features.
Fortinet FortiOS offers ease of use, robust security features, scalability, and cost-effectiveness, ideal for large-scale deployments.
Fortinet FortiWeb offers exceptional security with features like advanced threat detection, application control, and seamless integration with Fortinet products.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
It is user-friendly when it comes to turning on features, and it has been reliable and effective.
The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs.
The solution offers good threat intelligence, which is crucial for our customers' security purposes.
The machine learning-based threat detection is significant, as it uses a learning method that eases the configuration burden, making it very useful.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
380
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Fortinet FortiOS
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
81
Ranking in other categories
Firewalls (22nd)
Fortinet FortiWeb
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
96
Ranking in other categories
Web Application Firewall (WAF) (4th)
 

Mindshare comparison

Firewalls
Web Application Firewall (WAF)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Harshama Silva - PeerSpot reviewer
We have improved network security with user-friendly controls and high threat intelligence
FortiOS is very user-friendly and easy to configure for L1, L2, and L3 personnel. Its web filtering, application control, and IPS features are very user-friendly, easy to manage, and deploy. The threat intelligence in FortiOS is very high, and the system is scalable without additional licensing costs. FortiOS allows us to expand the number of users and devices as our network needs grow.
OcheEluma - PeerSpot reviewer
Enhanced security with comprehensive traffic inspection and some downtime automation needs
One area that needs improvement is the handling of SaaS downtime. When there is downtime at their data center, it becomes a transit point issue for us, causing downtime in our environment as well. Although measures like built-in redundancy and manual switching between data centers exist, there is room for improvement in making these transitions automatic without impacting the customer. Automating the migration without manual intervention would significantly enhance user experience during downtime. Additionally, being able to read non-flagged traffic for operational purposes could also be an area to improve.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
9%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
13%
Financial Services Firm
11%
Government
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

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Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
What do you like most about Fortinet FortiOS?
The SSL VPN is fee for use is most attractive.
What is your experience regarding pricing and costs for Fortinet FortiOS?
I rate the pricing for FortiOS as eight or nine out of ten. It is an affordable solution for us.
What do you like most about Fortinet FortiWeb?
The WAF profiles has been effective at mitigating web-based threats.
What is your experience regarding pricing and costs for Fortinet FortiWeb?
Fortinet FortiWeb is cost-effective compared to solutions like F5. It offers strong performance for the price, provid...
What needs improvement with Fortinet FortiWeb?
The cloud-based security service of Fortinet FortiWeb could be enhanced to match the level of providers like Cloudfla...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Lush, Barnabas Health, Options, Riverside Healthcare, Hillsbourough County Schools, Columbia Public Schools, Schiller AG
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: July 2025.
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