Fortra's Alert Logic MDR vs Rapid7 MDR comparison

Fortra and Rapid7 are both solutions in the Managed Detection and Response (MDR) category. Fortra is ranked #19 with an average rating of 8.3, while Rapid7 is ranked #17 with an average rating of 8.5. Fortra holds a 1.1% mindshare in MDR, compared to Rapid7’s 2.6% mindshare. Additionally, 92% of Fortra users are willing to recommend the solution, compared to 100% of Rapid7 users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Fortra's Alert Logic MDR and Rapid7 MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Fortra's Alert Logic MDR vs. Rapid7 MDR Report (Updated: September 2024).

Buyer's Guide

Fortra's Alert Logic MDR vs. Rapid7 MDR

September 2024

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Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of October 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.4% compared to the previous year. The mindshare of Fortra's Alert Logic MDR is 1.1%, down from 1.8% compared to the previous year. The mindshare of Rapid7 MDR is 2.6%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

May 1, 2023

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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reviewer1525833

Site Reliability Engineer at a retailer with 10,001+ employees

Mar 8, 2021

Great reporting and session logic with an easy initial setup

The initial setup isn't too difficult. It's pretty straightforward. An organization shouldn't have too much trouble with the setup. The deployment is very fast. It doesn't take too much time at all. It's likely less than five minutes. Honestly, it's almost instantaneous. There is no mapping. Once you're done with the customization you can use it. It's not time-consuming. The customization part is based on whatever keywords and attributes you are adding, and that's less than a minute of time to handle. There is no time consumed. You just need to add to a filter. You don't really need to worry about having too much maintenance. It's not required really. Maybe once the log is full, you may require a maintenance checkup of six months on. We have a server team that manages that aspect.

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Oluwaseun Sonaike

Head, Networks and Security at First City Monument Bank Limited

Dec 20, 2023

Offers good integrations , very scalable and flexible and we can send as many logs as we want

We use it for our security and virtual center security. It helps us investigate incidents and physical issues We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too. We saw…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"Binary Defense has a human service department that provides live monitoring for our systems."

"The case interface is Binary Defense MDR's most valuable feature."

"The most valuable feature is reviewing tickets and the notes added by technicians."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

More Binary Defense MDR pros

"It has the ability to install agents. It is pretty straightforward. You can automate the process pretty easily."

"Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take."

"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."

"The quicker implementation of changes to our infrastructure from Alert Logic tell us if there are any problems."

"The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them global visibility of the threat landscape. They detect and respond to threats in minutes. Their biggest value is human expertise. You're being attacked by a human, and you cannot respond to it unless you have a human on the other side. They have the human and technological resources to respond."

"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."

"The installation and configuration were slick."

"While I still have on-premises appliances, I can remotely monitor everything from the cloud, and Alert Logic's ease-of-access features have helped me streamline my workflow and reduce implementation time."

More Fortra's Alert Logic MDR pros

"The product allows us to customize our alerts."

"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."

Cons

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"We found a couple of bugs in the user interface."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"I would like to get more reports from Binary Defense about what they're blocking."

More Binary Defense MDR cons

"The product needs to mature. We don't want to be bombarded with unnecessary issues and have the real ones slip through."

"We'd like to have triggered alerts sent to us so we see errors quicker."

"The documentation, especially with the initial setup, needs improvement."

"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."

"This product needs to mature more. While it is a good product, there are some areas where it needs work."

"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""

"Its menu is not very intuitive. I would like to see the user menu expanded a bit. The user menu is very layered, and because of the layers, you have to go down a path that is not very intuitive."

"The setup process was complex."

More Fortra's Alert Logic MDR cons

"The product should provide full transparency in security operations."

"There are potential improvements in reports and dashboards."

Pricing and Cost Advice

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

More Binary Defense MDR pricing and cost advice

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."

"Alert Logic has better competitive pricing than some of its competitors."

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."

"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."

"The product is not overly priced."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Computer Software Company

17%

Educational Organization

14%

Financial Services Firm

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...

See all answers

What needs improvement with Binary Defense MDR?

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...

See all answers

What do you like most about Alert Logic?

The most valuable aspect of Alert Logic is its technology platform. They have SOCs in the US and Europe, giving them ...

See all answers

What is your experience regarding pricing and costs for Alert Logic?

Alert Logic's license is one of the most competitive. They deliver a high-quality service for a competitive price.

See all answers

What needs improvement with Alert Logic?

Alert Logic should also develop an EDR that is natively integrated into their solution. Currently, a client must buy ...

See all answers

What do you like most about Rapid7 MDR?

We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the s...

See all answers

What is your experience regarding pricing and costs for Rapid7 MDR?

We have a very nice pricing. It is flexible.

See all answers

What needs improvement with Rapid7 MDR?

There are potential improvements in reports and dashboards.

See all answers

Comparisons

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CrowdStrike Falcon vs Binary Defense MDR

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SentinelOne Singularity Complete vs Binary Defense MDR

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Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

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SentinelOne Vigilance vs Fortra's Alert Logic MDR

Compared 20% of the time

Arctic Wolf Managed Detection and Response vs Fortra's Alert Logic MDR

Compared 18% of the time

CrowdStrike Falcon Complete MDR vs Fortra's Alert Logic MDR

Compared 18% of the time

Rapid7 InsightIDR vs Fortra's Alert Logic MDR

Compared 16% of the time

Sophos MDR vs Fortra's Alert Logic MDR

Compared 11% of the time

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CrowdStrike Falcon Complete MDR vs Rapid7 MDR

Compared 27% of the time

Sophos MDR vs Rapid7 MDR

Compared 13% of the time

Red Canary vs Rapid7 MDR

Compared 11% of the time

Secureworks Taegis Managed XDR / MDR vs Rapid7 MDR

Compared 11% of the time

ReliaQuest GreyMatter vs Rapid7 MDR

Compared 9% of the time

More Rapid7 MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

October 2024

Download Binary Defense MDR product report

Buyer's Guide

Fortra's Alert Logic MDR

October 2024

Download Fortra's Alert Logic MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

September 2024

Download Rapid7 MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Alert Logic MDR, Alert Logic Managed Detection and ResponseAlert Logic Threat Manager, Alert Logic Cloud Defender, Critical Watch FusionVM

Rapid7 Managed Detection and Response

Learn More

Binary Defense

Fortra

Rapid7

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Alert Logic specializes in log management, security configuration, SIEM, SaaS monitoring, network protection, and MDR services. It is suitable for sectors such as utilities, financial services, and government.

Alert Logic offers extensive log management and proactive security by centralizing logs, providing detailed notifications, and detecting intrusions. With global threat visibility and SOCs in the US and Europe, it speeds up the threat detection process in seconds. Advanced technologies, like AI and ML, improve its MDR services and differentiate legitimate user behavior from threats.

What are Alert Logic's key features?

Excellent log messages for seamless log management
Immediate log retrieval during production issues
Clear, user-friendly notifications
Proactive and detailed incident notifications
Centralized dashboard for easy monitoring
Good intrusion detection and heuristic threat monitoring
Global threat visibility with fast threat detection
Human expertise backing threat detection and response

What benefits should users expect when evaluating Alert Logic?

Streamlined log management and rapid issue resolution
Centralized monitoring for efficient incident management
Fast global threat detection improves security stance
Human expertise for accurate threat response
Advanced threat differentiation using AI and ML

Alert Logic proves beneficial for various industries, with e-commerce applications utilizing it for robust log management and security measures. Utility sector companies leverage its network protection and threat detection capabilities, while financial services organizations appreciate its MDR services. Government agencies rely on its comprehensive infrastructure monitoring and SOC expertise for enhanced security.

Standing up an effective detection and response program isn’t as simple as buying and implementing the latest security products. It requires a dedicated SOC, staffed with highly skilled and specialized security experts, and 24/7 vigilance using the best technology to ensure stealthy attackers have nowhere to hide. Creating such a program can be expensive, difficult to maintain, and provides limited assurance that you’ve advanced your overall security. Rapid7 MDR is built from the ground up to help security teams of all sizes and security experiences strengthen their security posture, find attackers, and stay ahead of emerging threats. Our MDR service uses a combination of security expertise and technology to detect dynamic threats quickly across your entire ecosystem, providing the hands-on, 24/7/365 monitoring, proactive threat hunting*, effective response support, and tailored security guidance needed to stop nefarious activity and help you accelerate your security maturity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Information Not Available

Landmark Health, NISC, Resimac, Starr Companies

Buyer's Guide

Fortra's Alert Logic MDR vs. Rapid7 MDR

September 2024

Free Report: Fortra's Alert Logic MDR vs. Rapid7 MDR

Find out what your peers are saying about Fortra's Alert Logic MDR vs. Rapid7 MDR and other solutions. Updated: September 2024.

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