Fortra's Automate and IBM RPA are significant players in the RPA sector, competing to address automation needs. Users find Fortra's Automate favorable for pricing and support, while IBM RPA offers extensive features, making it appealing for users valuing functionality over simplicity.
Features: Fortra's Automate stands out for its user-friendly drag-and-drop interface, allowing non-technical staff to quickly adopt it. It includes centralized management and robust file interaction capabilities. IBM RPA is known for intelligent automation and seamless integration with human tasks. It has strong ties with IBM's ecosystem, providing a comprehensive cognitive solution.
Room for Improvement: Fortra's Automate could enhance its web automation tools, integration capabilities, and variable handling workflow. Its community support is less mature compared to others. IBM RPA needs better integration with non-IBM systems and improvements in document reading functionalities. Its complexity requires significant user training and support.
Ease of Deployment and Customer Service: Fortra's Automate primarily offers straightforward on-premises deployment backed by responsive support, especially strong in Europe. IBM RPA allows hybrid and cloud deployments but may struggle with support due to language barriers and an unorganized knowledge base.
Pricing and ROI: Fortra's Automate is cost-effective with a competitive one-time licensing fee, providing quick ROI. Its pricing appeals to budget-conscious buyers. IBM RPA has a flexible licensing model based on virtual processor cores, benefiting those integrating multiple IBM products but may be seen as costly, more suited for large enterprises.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
They don't always understand the processes I'm trying to implement.
They are very responsive and have been able to resolve any issues I have encountered.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
The stability of Fortra's Automate is excellent.
It has very robust features, and it is not prone to instability.
Integration with Amazon S3 is somewhat lacking.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I really like the API functionality; it's a slick aspect of the solution when I'm using it.
Fortra's Automate is predominantly used in HR and operational departments for automating reports, file manipulation, and data processing. Key uses include automating repetitive tasks, integrating PDFs and emails, running scripts, processing large data sets, transforming file formats, synchronizing databases, managing job schedules, and transferring files.
Users commend Fortra's Automate for its ease of implementation and user-friendly drag-and-drop interface, which requires minimal technical skills for efficient bot deployment. The software is appreciated for its effective scheduling tools, reliable integration capabilities, and a wide range of functions such as file interaction, secure file transfers, and extensive automation without the need for coding. Businesses achieve significant time savings and simplified processes, bolstered by continuous updates and robust customer support.
What are the key features?
What benefits should you look for in reviews?
In various industries such as healthcare, transportation, and payroll, Fortra's Automate automates workflows like invoice generation, data retrieval, data uploading, and insurance eligibility checks, enhancing efficiency and accuracy for HR and operational tasks.
IBM Robotic Process Automation (RPA) is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. In a nutshell, RPA simulates a human user working.
Today, it is possible to automate processes through the use of digital robots, or bots, which execute pre-programed, repetitive tasks in a safe and mistake free manner. There are literally thousands of opportunities for Robotic Process Automation to make an impact on your organization today, including: automatic invoice emission, system integration, information reconciliation, report generation, intelligent email management to lead generation, and many others.
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