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Fortra's Automate vs OpCon comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortra's Automate
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Robotic Process Automation (RPA) (5th)
OpCon
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
59
Ranking in other categories
Workload Automation (7th)
 

Mindshare comparison

Fortra's Automate and OpCon aren’t in the same category and serve different purposes. Fortra's Automate is designed for Robotic Process Automation (RPA) and holds a mindshare of 1.3%, up 1.0% compared to last year.
OpCon, on the other hand, focuses on Workload Automation, holds 1.9% mindshare, down 3.0% since last year.
Robotic Process Automation (RPA)
Workload Automation
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Can automate several processes with only one bot and is easy to implement, administer, and use
We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly. We can automate several processes with only one bot, so it's much cheaper than other products where you need to buy additional licenses. We need a good value for our automation. The other solutions might be more robust, but Automate is perfect for us because we're not a large enterprise.
Jose Rivera Hernandez - PeerSpot reviewer
Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to connect to websites and pull data is the solution's most valuable feature."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The best feature of Automate is its ease of use, which is a major selling point."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"The most valuable features for my client are timing and scheduling."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."
"It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about whether a process will be missed. It will run every single time. We are not dropping jobs or missing stuff. When you have multiple institutions, it's very easy to miss jobs. You get on a roll, start doing things, and then forget somebody. With OpCon, everything is done."
"My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting."
"With a simple click of a button in self-service, the department or the user can complete his/her job."
"For us, the most valuable feature of the solution is the file transfer piece and being able to automate the moving of files around between our various vendors. It reduces the time involved versus somebody having to individually move the files around."
"It seems like it would scale well."
"Previously, we would receive a file from a vendor, then we would have to go through and make changes to individual accounts in our core system. There are probably between 10 to 20 accounts any given week. It probably took around five minutes for it to run through the report and make all the changes, and that was if there was nothing complicated with all very straightforward changes. Now, that is done in 30 seconds."
"We have found it scales very well. We run thousands of thousands of jobs every day, and sometimes thousands of jobs in a few hours."
"Thus far we have only had a few minor problems, all of which the vendor addressed quickly. We have not encountered any major problems. The product is very stable and reliable."
 

Cons

"It's possible that they could use a stronger community for seeking guidance and help."
"The documentation is not that great."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"The product also has a limited use case in some respects."
"The OCR for Hebrew text needs to be improved."
"It's not something you can just quickly grab, try, run, and play with. You have to get the knowledge and train yourself. It was easy for me, but I also took the time to throw myself into it. There is a learning curve to a certain extent. You have to learn the rules."
"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."
"There is a learning curve. We had to go to class, learn, and take their training classes, then come back. We got assistance from OpCon as well to convert our processes on the Unisys machine over to the IBM. Now, when we add new products, it's pretty straightforward to write a new process and schedule it, then run it at a set time of day."
"We have not explored the possibility, but one of the areas for improvement would be more integration into Active Directory, to where it could do the creation of user accounts and the additional work to integrate third-party systems into payroll systems."
"More functionality within self-service would be greatly appreciated."
"Some additional logging-information reporting would also help. They have all the information there but you still have to search around and look back. It's not right there for you, where you click and can get the reporting. You have to know the system and do some additional searches. So reporting is another area that they can build on by simplifying it."
"The GUI is very old-fashioned compared to Control-M, for example. They should prioritize the GUI."
"There is one feature that has been a difficult problem, and right now, OpCon can't do it. I'm not sure if it should be expected to, but we have tried to get it to where it could start a process on an external database."
 

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"It's definitely worth the cost."
"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."
"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."
"There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license."
"Yearly, it's around $30,000."
"It was substantially less expensive than ASG-Zeke... I would suggest that someone who is only looking at price when evaluating workload automation tools take a very hard look at OpCon because it is well-priced."
"While the base pricing is reasonable, the à la carte options are making the overall cost more complicated and potentially problematic."
"It used to be per machine, so we had X number of devices licensed. Now it's not. If we had a lot of machines, the new license might've decreased the cost. Unfortunately, we didn't see the same gains."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
15%
Healthcare Company
9%
Manufacturing Company
9%
Computer Software Company
39%
Financial Services Firm
21%
Healthcare Company
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
We used the platform primarily for task automation, including transmitting EDR files. Additionally, we've utilized it for repetitive tasks, such as downloading web-based reports using the browser a...
What is your experience regarding pricing and costs for Fortra Automate?
The starter pack was all we needed and was reasonable. Others were either more expensive or didn't do all that I wanted to do without an addon.
What do you like most about OpCon?
My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and provides dashboard reporting.
What is your experience regarding pricing and costs for OpCon?
I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but after I learned everything that it does, I found it worth the price. I would recomm...
What needs improvement with OpCon?
One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has fa...
 

Comparisons

 

Also Known As

HelpSystems Automate, Automate
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: November 2024.
824,053 professionals have used our research since 2012.